or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Cinnamon Grand Colombo

77 Galle Road, Colombo Galle face Green, Colombo, Sri Lanka (Show on map)

Book now!

Formerly : Colombo Plaza
Cinnamon Grand Colombo Colombo - Cinnamon Deluxe Room Cinnamon Grand Colombo Colombo - Executive Room Cinnamon Grand Colombo Colombo - Courtyard Suite Cinnamon Grand Colombo Colombo - Premium Suite Cinnamon Grand Colombo Colombo - Executive Room Cinnamon Grand Colombo Colombo - Executive Suite Cinnamon Grand Colombo Colombo - Executive Room Cinnamon Grand Colombo Colombo - Courtyard Suite Cinnamon Grand Colombo Colombo - Executive Suite Cinnamon Grand Colombo Colombo - Executive Suite Interior Cinnamon Grand Colombo Colombo - Cinnamon Deluxe Room Cinnamon Grand Colombo Colombo - Cinnamon Deluxe Room  Bathroom Cinnamon Grand Colombo Colombo - Executive Room Cinnamon Grand Colombo Colombo - Courtyard Suite Cinnamon Grand Colombo Colombo - Courtyard Suite Bathroom Cinnamon Grand Colombo Colombo - Executive Suite View
Cinnamon Grand Colombo Colombo - Executive Suite Bathroom Cinnamon Grand Colombo Colombo - Premium Suite View Cinnamon Grand Colombo Colombo - Premium Suite Interior Cinnamon Grand Colombo Colombo - Premium Suite Living Area Cinnamon Grand Colombo Colombo - Premium Suite Bathroom Cinnamon Grand Colombo Colombo - Premium Suite Bathroom Cinnamon Grand Colombo Colombo - Exterior View Cinnamon Grand Colombo Colombo - Breeze Bar Poolside View Cinnamon Grand Colombo Colombo - Breeze Bar Cinnamon Grand Colombo Colombo - Courtyard Restaurant Cinnamon Grand Colombo Colombo - Courtyard Restaurant Cinnamon Grand Colombo Colombo - Tea Lounge
Area: Colombo Galle face Green Number of Rooms: 501
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.4

based on
732 reviews

Value for Money
7.7
Location
8.7
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
8.5
All reviews (732)
Sort by:
Ronald H. Couples United Kingdom, November 20, 2014
sets the benchmark from which others are judged

dining options, staff ( both numbers & quality ), coffee stop
8.7
From arrival to departure,service was impeccable, housekeeping was excellent despite the courtyard wing rooms being in need of some refurbishment,the Tao restaurant serves a fine dining experience, in our travels since no hotel has come near to the CG
Joy V. Business travelers India, November 19, 2014
Colombo

location,food and people
7.3
Harriet P. Solo travelers United Kingdom, November 19, 2014
luxurious comfort

comfortable rooms, attention to detail, gym and rooftop swimming pool.
9.3
My stay at Cinnamon Grand was very enjoyable. It was so nice to be greeted by chocolates on our pillows every afternoon and a little orchid. The room was very comfortable and the pillows were so nice.
David M. Business travelers United Kingdom, November 18, 2014
OK but not Grand

Location, Chutney's restaurant, Bathrooms
7.7
This hotel is pretty much typical of so called Five Star Hotels in Colombo. They are OK but have a long way to go to be truly five star in global terms. Loads of staff but not very proactive. Chutney's Restaurant serves beautiful southern Indian cuisine and at very reasonable prices.
Bader B. Couples Saudi Arabia, November 15, 2014
Good for business

....
6
Jacob G. Business travelers India, November 9, 2014
965 Courtayrd Suite

Privacy, in room dining services and room services excellent!
10
Excellent!
Michael D. Couples Australia, November 4, 2014
True to form a great hotel

Food, gym, pool
9.7
Everything here was a class act and value for money. Book.
Anthony G. Families with young children New Zealand, November 4, 2014
Last few days in Sri Lanka

location, Nuga Gama restaurant, breakfast
7.3
Cinnamon Grand is more of a business hotel than a family hotel. The rooms and corridors are very dark and our room smelt of cigarette smoke despite being a non-smoking room. However, the restaurants were nice, the staff were friendly and it was walking distance to central Colombo
Suheel A. Business travelers India, October 31, 2014
my visit

staff behaviour, cleaniness and the food
3
its was good, but not the best. in fact, i enjoyed my stay in hotel hilton earlier. but the room was too small.
Kazunori M. Business travelers Japan, October 29, 2014
Front Service not very well

Location is very nice. The breakfast is very nice.
6.3
Stayed many times at Cinnamon Grand apart from this trip. What always troubles me is the front office (checki-in and check-out). It is always very slow and always crowded and takes very long time to check-in. In my stay in August, the hotel had given the room to another customer and had us wait for 1 hour 30 minute just to check in. This time, at check-out, it took about 30 minute to process. Check-in and check-out should not take this long and need to improve service. If there is a long queue, please put more personel temporary to accomodate the long queue. Also, I notice many trouble with communication in your hotel. My business partner usually books the hotel for us but the request is communicated badly. For example, no pickup at hotel, transport reservation not ready, bill incorrect, and etc.

Book now!

Sale ends soon!

Cinnamon Grand Colombo Colombo - Cinnamon Deluxe Room with free BreakfastCinnamon Grand Colombo Colombo - Cinnamon Deluxe RoomCinnamon Grand Colombo Colombo - Executive RoomCinnamon Grand Colombo Colombo - Courtyard SuiteCinnamon Grand Colombo Colombo - Premium SuiteCinnamon Grand Colombo Colombo - Executive RoomCinnamon Grand Colombo Colombo - Executive SuiteCinnamon Grand Colombo Colombo - Executive RoomCinnamon Grand Colombo Colombo - Courtyard SuiteCinnamon Grand Colombo Colombo - Executive SuiteCinnamon Grand Colombo Colombo - Executive Suite InteriorCinnamon Grand Colombo Colombo - Cinnamon Deluxe RoomCinnamon Grand Colombo Colombo - Cinnamon Deluxe Room  BathroomCinnamon Grand Colombo Colombo - Executive Room Cinnamon Grand Colombo Colombo - Courtyard SuiteCinnamon Grand Colombo Colombo - Courtyard Suite BathroomCinnamon Grand Colombo Colombo - Executive Suite ViewCinnamon Grand Colombo Colombo - Executive Suite BathroomCinnamon Grand Colombo Colombo - Premium Suite ViewCinnamon Grand Colombo Colombo - Premium Suite InteriorCinnamon Grand Colombo Colombo - Premium Suite Living AreaCinnamon Grand Colombo Colombo - Premium Suite BathroomCinnamon Grand Colombo Colombo - Premium Suite BathroomCinnamon Grand Colombo Colombo - Exterior ViewCinnamon Grand Colombo Colombo - Breeze Bar Poolside ViewCinnamon Grand Colombo Colombo - Breeze BarCinnamon Grand Colombo Colombo - Courtyard RestaurantCinnamon Grand Colombo Colombo - Courtyard RestaurantCinnamon Grand Colombo Colombo - Tea LoungeCinnamon Grand Colombo Colombo - Taprobane Coffee ShopCinnamon Grand Colombo Colombo - ReceptionCinnamon Grand Colombo Colombo - Lobby Lounge AreaCinnamon Grand Colombo Colombo - Lobby loungeCinnamon Grand Colombo Colombo - Courtyard lobbyCinnamon Grand Colombo Colombo - Atrium LobbyCinnamon Grand Colombo Colombo - AtriumCinnamon Grand Colombo Colombo - Poolside Breeze BarCinnamon Grand Colombo Colombo - Breeze BarCinnamon Grand Colombo Colombo - Breeze Bar Cinnamon Grand Colombo Colombo - Executive Lounge Board RoomCinnamon Grand Colombo Colombo - Executive LoungeCinnamon Grand Colombo Colombo - AtriumCinnamon Grand Colombo Colombo - PoolsideCinnamon Grand Colombo Colombo - Cheers PubCinnamon Grand Colombo Colombo - London Grill RestaurantCinnamon Grand Colombo Colombo - Tao Fusion DiningCinnamon Grand Colombo Colombo - Echo Italian RestaurantCinnamon Grand Colombo Colombo - Cheers Kids ClubCinnamon Grand Colombo Colombo - Kids PlayroomCinnamon Grand Colombo Colombo - Fitness CenterCinnamon Grand Colombo Colombo - Oak Room

Customer Reviews - Cinnamon Grand Colombo, Colombo

AS-AGWEB-3B03