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Cinnamon Grand Colombo

77 Galle Road, Colombo Galle face Green, Colombo, Sri Lanka (Show on map)

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Formerly : Colombo Plaza
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Cinnamon Grand Colombo Colombo - Executive Suite Bathroom Cinnamon Grand Colombo Colombo - Premium Suite View Cinnamon Grand Colombo Colombo - Premium Suite Interior Cinnamon Grand Colombo Colombo - Premium Suite Living Area Cinnamon Grand Colombo Colombo - Premium Suite Bathroom Cinnamon Grand Colombo Colombo - Premium Suite Bathroom Cinnamon Grand Colombo Colombo - Exterior View Cinnamon Grand Colombo Colombo - Breeze Bar Poolside View Cinnamon Grand Colombo Colombo - Breeze Bar Cinnamon Grand Colombo Colombo - Courtyard Restaurant Cinnamon Grand Colombo Colombo - Courtyard Restaurant Cinnamon Grand Colombo Colombo - Tea Lounge
Area: Colombo Galle face Green Number of Rooms: 501
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
872 reviews

Value for Money
7.7
Location
8.8
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
8.5
All reviews (872)
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Duncan M. Business travelers United Kingdom, May 20, 2015
Money spent on the lobby and not the rooms

Location, varied restaurant choice and spa
6.7
When I arrived after a 14 hour flight at 5 am after having emailed and recieved confirmatikn that all was in hand , and having paid upfront, to be told that I could not have my room until 9 am even though it was empty unless I paid the full hotel rate for a whole day. I said that I had the email to show my arrival time confirmation and the hotel acknowledgment and reply that all was in hand. The stand in manager smiled and said no Inhad to wait. I was then told I had to wait in a not so clean waiting area with used tea cups and an old kettle and tea bags.( It did have television and a old couch) but even after three ohone calls to the front desk over a 2 hr wait I was unable to get a clean cup. After another hour a memeber of staff arrived and I told him I was unhappy. He showed me to the breakfast area which opens at 7.30 and agreed that I should at least be allowed to drop my bags and have a shower in my room. At 9 am they gave me my key after having booked the deluxe room for 5 nights and found an average room with an aging shower and a dirty carpet. In was too tired to care and went straight to sleep. The hotel is large ( the old Oberoi) and has wonderful grounds and outside space surrounding the pool and the location is perfect for business and hosted our congress with a full ten stars. It is just a shame that a few areas like being understanding to arrivals after early morning flights ( this is the majority of all flights) a clean carpet and enourmas charges on a single whiskey $14 seems to make what could be a special hotel very average
Mariyam N. Business travelers Maldives, May 8, 2015
Good location for business travelers

Location, food, service
9
hotel is at a great location for business travelers. Could use an upgrade on smoking floors especially.
Matthew W. Solo travelers Australia, April 29, 2015
great hotel with dated rooms

roast chicken and desserts
8
Good
Avinash S. Couples India, April 27, 2015
It's a fishmarket

High tea was reasonable. Concierge was helpful.
5.7
Nothing special. mold smell. Construction work around. Staff was too busy. Pool is too old. We couldn't sleep at night because of construction noise
Lothar K. Couples Germany, April 26, 2015
Good hotel

Good selection of restaurants
8
On the downside only overpriced transportation with their own limosines
Ramy A. Business travelers Saudi Arabia, April 24, 2015
Best Hotel in colombo

Food, Location, staff
8.7
I came for business trip, it was a great hotel to have your meeting, lobby always crowded in evening time, also a lot of weddings celebrations held in the hotel. Great coffee shop and shisha bar in the swimming pool area, i highly recommended this hotel for plesaure and business travelers.
Mudrikath M. Solo travelers Maldives, April 18, 2015
Good location

Location food staff
10
Mudrikath M. Solo travelers Maldives, April 17, 2015
Good hotel

Location food
10
Angeline N. Business travelers Singapore, April 17, 2015
nice location

food location and transport
10
it was good, friendly service and clean nice place
Subramaniam S. Groups Singapore, April 16, 2015
excellent stay

comfort, excellent service, friendly ataff
10
Amazing stay and fully satisfied

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Customer Reviews - Cinnamon Grand Colombo, Colombo

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