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Recent customer comments

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All reviews (998)

Business travelers (284)

Couples (334)

Solo travelers (131)

Families with young children (123)

Families with older children (67)

Groups (59)

Excellent
8.4
based on 998 reviews
Hotel Condition/Cleanliness
8.7
Facilities
8.6
Location
8.8
Room Comfort/Standard
8.4
Staff Performance
8.5
Value for Money
7.7
Food/Dining
8.5

8 rakesh B.
India
April 17, 2016
Good
Good facility value for money .

10 Adam A.
Maldives
April 14, 2016
Grand
The hotel is one of the best in colombo

8 Perumal N.
Singapore
April 12, 2016
MY PREFERRED HOTEL IN COLOMBO
Great hotel with good choices of restaurants, there is a pub there too. great chill place at the end of the day. They serve good breakfast spread. Friendly staff. Hotel is next to Crescat mall if you fancy meals out side the hotel.

9.6 Ahmed K.
China
April 08, 2016
A gem
This was my second time at the Cinnamon Grand. As in the first time my stay was pleasant. The staff is well trained and courteous. The hotel facilities are excellent since there are so many choices of places to eat, to shop, to relax, etc. The rooms are comfortable and decorated with good taste.

8 Ali S.
Maldives
April 04, 2016
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8 rajanik J.
Sri Lanka
April 04, 2016
Good for business stay
.

7.6 Sze H.
Malaysia
May 04, 2016
Price too high for such old furnished room
overall room is ok but need to change the furniture all

8.4 Haidar M.
New Zealand
April 13, 2016
Good hotel
a bit dated rooms however the staff are trying to give customers the best comfort services

9.6 Natalie K.
United Kingdom
April 03, 2016
Excellent hotel. Great facilities.
Lovely staff, great pool and facilities in a good location. Food excellent.

7.6 Elaine L.
Malaysia
March 31, 2016
Value for money
Good location and value for money. But restaurant food was not as good as we would have expected from internet reviews. Room carpet was a little old and tired. But other than that, it was convenient and overall we had a pleasant experience.