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Citadel Inn Makati Hotel

5007 P. Burgos St., Bel-Air, Makati, Manila, Philippines (Show on map)

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"I wouldn't recommend this hotel to anyone ..."

  • Brian, United States
  • July 3, 2014
  • Area: Makati
  • Rooms: 115

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Room Types
Max
Rates
Studio
1 Bedroom suite
To see available rooms and rates please enter your check-in and check-out dates.

Photos of Citadel Inn Makati Hotel

Citadel Inn Makati Hotel Manila - Suite Room
Suite Room
Citadel Inn Makati Hotel Manila - Suite Room
Suite Room
Citadel Inn Makati Hotel Manila - Studio
Studio
Citadel Inn Makati Hotel Manila - 1 Bedroom
1 Bedroom
Citadel Inn Makati Hotel Manila - Studio
Studio
Citadel Inn Makati Hotel Manila - Studio
Studio
Citadel Inn Makati Hotel Manila - Guest Room
Guest Room
Citadel Inn Makati Hotel Manila - Guest Room
Guest Room
Citadel Inn Makati Hotel Manila - Guest Room
Guest Room
Citadel Inn Makati Hotel Manila - Guest Room
Guest Room
Citadel Inn Makati Hotel Manila - 1 Bedroom Suite
1 Bedroom Suite
Citadel Inn Makati Hotel Manila - Guest Room
Guest Room
Citadel Inn Makati Hotel Manila - Guest Room
Guest Room
Citadel Inn Makati Hotel Manila - Guest Room
Guest Room
Citadel Inn Makati Hotel Manila - Surroundings - Makati Central Business District
Surroundings - Makati Central Business District
Citadel Inn Makati Hotel Manila - Facade
Facade
Citadel Inn Makati Hotel Manila - Night Life
Night Life
Citadel Inn Makati Hotel Manila - Pool
Pool
Citadel Inn Makati Hotel Manila - Swimming Pool
Swimming Pool
Citadel Inn Makati Hotel Manila - Swimming Pool
Swimming Pool
Citadel Inn Makati Hotel Manila - Entrance
Entrance
Citadel Inn Makati Hotel Manila - Entrance
Entrance
Citadel Inn Makati Hotel Manila - Entrance
Entrance
Citadel Inn Makati Hotel Manila - Reception
Reception
Citadel Inn Makati Hotel Manila - Lobby
Lobby
Citadel Inn Makati Hotel Manila - Lobby
Lobby
Citadel Inn Makati Hotel Manila - Lobby
Lobby
Citadel Inn Makati Hotel Manila - Front Desk
Front Desk
Citadel Inn Makati Hotel Manila - Lobby
Lobby
Citadel Inn Makati Hotel Manila - 1 Bedroom
1 Bedroom
Citadel Inn Makati Hotel Manila - Interior
Interior
Citadel Inn Makati Hotel Manila - Interior
Interior
Citadel Inn Makati Hotel Manila - Conference Room
Conference Room
Citadel Inn Makati Hotel Manila - Meeting Room
Meeting Room
Citadel Inn Makati Hotel Manila - Surroundings - Ayala Triangle Park
Surroundings - Ayala Triangle Park
Citadel Inn Makati Hotel Manila - Surroundings - Landmark Mall and Greenbelt
Surroundings - Landmark Mall and Greenbelt
Citadel Inn Makati Hotel Manila - Surroundings - Makati Avenue
Surroundings - Makati Avenue
Features of Citadel Inn Makati Hotel
Facilities

airport transfer

business center

car park

elevator

laundry service

meeting facilities

room service

safety deposit boxes

 
Sports and Recreation

indoor pool

massage

 
Parking

car park

  

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Sale ends soon!

Located in the commercial district of Manila, within walking distance to the foreign embassies, popular restaurants, entertainment venues such as Ayala shopping center, the Philippines International Convention Centre, and 12 kilometers away from the airport, Citadel Inn Makati Hotel provide an accommodation of 90 rooms with standard amenities including complete dining facilities for guests who would like to have their own meals eaten in their own rooms. The hotel also provides recreational facilities which include a swimming pool and massage services. Citadel Inn Makati Hotel is an ideal place for a nice, comfortable, and convenient place to stay in Manila. Located in the commercial district of Manila, within walking distance to the foreign embassies, ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Distance to Airport
12 km

Earliest Check-In
12:00 PM

Number of Floors
36

Number of Rooms
115

Room Voltage
220

Time to Airport (Minutes)
20

Year Hotel Built
1994


Recent customer comments

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Pleasant

6.5

from 1856 reviews

Value for Money
7.0
Location
7.6
Staff Performance
6.4
Hotel Condition/Cleanliness
5.8
Room Comfort/Standard
6.4
Food/Dining
5.6
All reviews (1856)
Brian E. Groups United States of America, July 3, 2014
The staff was incredibly poor and were not helpful
3.3
The staff was horrible and had old dirty rooms. But was nice there was a balcony. I wouldn't recommend this hotel to anyone.
Richard S. Solo travelers Australia, June 23, 2014
Nice and comfortable, reasonably clean and tidy.

The staff are it's best asset. Always polite and helpful. Big airconned rooms with balcony and good lighting.
8.3
Citadel is a comfortable hotel, surprisingly quiet rooms despite being in P.Burgos Street which is a nightlife road in Makati. The bars nearby and restaurants are well run and kept decent. It's the street "massage" ladies and touts who spoil the experience for many. The hotel itself is clean and tidy but they have "add ons" charges which I dont agree with. Internet was 1500p a week unlimited. I asked about quality and speed but staff untrained there. Speed was 512kbps...slow for Asian standards and quality was poor with a single bar signal strength in my room 1411. I used it for one week and don't recomend. I then purchased Globe Internet, as I had my own USB Modem. Cost was 400p for 1 week unlimited and was 3G speeds..Impressed. Another add on was electricity. Despite my room having a kitchen I was unable to use it as they charged 200p a night for electricity. This is a rip off. Most houses only use 300p a week in Phil. I unfortunately broke a glass, I have a BAD hand, still charged me 50p to replace. Not good customer service there. Hotel pool was filthy and unable to use for first 3 days, even though others did swim in it. I raised my concerns and pool was then close for 3 days for cleaning. It's not rocket science to keep a pool clean for the clients who paid form it's use. Housekeeping was daily and time was regular, the lady who serviced me was trustworthy and good at her job. Walls are concrete so noise was at a minimum from outside disturbances. Overall it was a good place to stay, shopping nearby and as is everywhere in Manila restaurants a plenty. Prices were a little higher than it deserved, other hotels in Makati better value but maybe not as nice as this one.
Takahiro M. Couples Japan, June 22, 2014
very very old

locaton, price, staff
5.3
it was really old condo-tel. it's center of Makati so good for staying purpose.

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Customers like this hotel for:
Nearest transport:
  • MRT 3 Buendia Station (1.1 Km / 14 min walk)
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Ninoy Aquino International Airport Terminal 3 (5.1 Km)
  • Manila International Airport (6.1 Km)
Customer comments:
  • "Good central location" , "Inexpensive" , "Nice hotel staff"
Top attractions in the area:
  • Powerplant Mall (0.8 Km / 10 min walk)
  • Makati Downtown (1.1 Km / 14 min walk)
  • Glorietta Shopping Mall (1.4 Km / 17 min walk)
  • Greenbelt Park (1.4 Km / 17 min walk)

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