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Citadel Inn Makati Hotel

5007 P. Burgos St., Bel-Air, Makati, Manila, Philippines (Show on map)

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Area: Makati Number of Rooms: 115

Recent customer reviews

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Pleasant

6.5

based on
1869 reviews

Value for Money
7.0
Location
7.6
Staff Performance
6.4
Hotel Condition/Cleanliness
5.8
Room Comfort/Standard
6.4
Food/Dining
5.6
All reviews (1869)
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Michael M. Couples Philippines, December 20, 2012
Good hotel

Good location, big room
8.3
Good location-near stores, etc. big room but limited number of pillows and fair cable TV connection Good customer service. Great people who serve with a smile and courteous.
Anna D. Couples Philippines, December 16, 2012
Nice Condotel

Terrace rooms, great neighbors
7
My stay here was satisfactory. I'm not satisfy with the room & they dont have a free wifi.
Mayette R. Families with young children Philippines, December 15, 2012
Not a great hotel for family with young children

proximity to Makati City
5
The rooms were small and smell like cigarettes. It was not nice especially during the evening. We knew late that this was part of Makati City's red light district. They have swimming pool but we are not sure if it is still clean due to the environment. Parking was also difficult, and recommended us to park on the streets, and would call us if there is already an avaialable slot.
Leika D. Couples Philippines, December 13, 2012
Very old hotel but nice staffs

Cheap but not nice
4.7
We just need a night stay, so we book this hotel. It is next to red light district so expect lady boys and girls waiting outside the hotel. A convenient store just out of the hotel which is nice. Elevator is so slow because sevice staff are also using it. Probably they do not have service lifts. One of the worst hotel around the metro. And a lot of cockroach!!
Travel tip: Near to restaurants and shopping centers
Stanley L. Business travelers Singapore, December 13, 2012
Great Location but small room and run down

great location
7
hotel is in the midst of the vibrant nightlife area. Location is great but hotel needs major upgrading as the furnitures are very old. Refrigeration is rusty, aircon is very noisy. No blanket or comforter provided, only a thin sheet of cloth ( similar to the white bedsheet)
Wandrille D. Couples France, December 9, 2012
centrally located

price is ok,
5.3
hotel was ok even though neighbourhood wasn't great (girls' bars). It is however centrally located and convenient. Rooms are a bit old but nothing bad. Overall a good stay.
Rosie L. Couples Philippines, December 7, 2012
very accommodating staff.

centrally located business hotel
8
Enjoyed our stay at this hotel. Staffs are very accommodating. Going to one place to another in the makati business are is very convenient.
Noel M. Solo travelers Philippines, December 6, 2012
awful, awful, awful!
2.7
This is one expensive mistake one does not want to repeat - a lesson that not all hotels in a nice location are nice. This one proves just that. There was no parking space available when i checked in and i was advised to park at the hotel across the street that charged wsy too much. Lobby was looking really old and run down. Receptionist was not friendly at all. The corridor leading to my room smelled like a garbage dump. Room had mold growing everywhere - the couch, the bed, drapes and the dining chair upholstery, mildew was on every edge of the tub and water closet. Room looked, smelled and felt dirty and needed to be aired out or better yet, gutted and the walls repainted.
Jenedina G. Couples United States of America, December 6, 2012
Great location for a people that love nightlife

The room is spacious, it has a big restroom and kitchen.
9
We had a wonderful days and nights in the hotel. The front desk staff were very helpful.At first the room that we got was bad. The smell is so stinky. We called and not even 5 minutes, they gave us a new room which made us happy and satisfied. The security, bellboy and room attendant were very polite. The place is very quite and the price is very reasonable.
Travel tip: You should choose Citadel. It is a nice place to stay and has a reasonable price.
Edna T. Solo travelers United States of America, December 5, 2012
crowded city

location to restaurants,banks,shopping
5.3
good,night life is bad, streets full of vendors,beggars

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Customer Reviews - Citadel Inn Makati Hotel, Manila

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