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Citadel Inn Makati Hotel

5007 P. Burgos St., Bel-Air, Makati, Manila, Philippines (Show on map)

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Area: Makati Number of Rooms: 115

Recent customer reviews

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Pleasant

6.5

based on
1928 reviews

Value for Money
7.0
Location
7.6
Staff Performance
6.4
Hotel Condition/Cleanliness
5.8
Room Comfort/Standard
6.4
Food/Dining
5.6
All reviews (1928)
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Mohammed A. Groups Saudi Arabia, February 20, 2013
good staff

its nice place and lovley staff and good location but need more care and need high clean
5
Mohammed A. Groups Saudi Arabia, February 20, 2013
good place

i like this tower and special the staff very very good and i hope to care more abt cleaning
5.7
Greg M. Solo travelers Australia, February 19, 2013
friendly service and room with a view

staff and the view from room
7
found hotel conveniently situated in a vibrant area of makati. The staff were very helpful and greeted you always with a smile. However the hotel despite size and appeal is starting to show its age in some ares and the evevators are woefully slow thus annoying everytime to use them, long waits.
Nightlife Tip: many night clubs within walking distance from hotel
Erwin M. Couples Philippines, February 17, 2013
Not so bad

Good location
5.3
very small shower room, i thought there would be a bathtub since it's a suite. not so clean toilet. no tv in the bedroom. did not meet my expectations.
Kok W. Business travelers Singapore, February 16, 2013
nice staff

location
6.7
good location. very old but liveable. need to byo kitchen equipments. otherwise pay to use.
Travel tip: Bring blanket
Mohammed A. Groups Saudi Arabia, February 15, 2013
Good hotel

The location and the good services
5.3
I like this hotel and the location and good prices and special the services I hope only more care from reception staff But I noticed not that clean and old Anyway it's good hotel and staff Thanks for services My regards...
Noel R. Groups Philippines, February 14, 2013
Tall but old hotel

staffs are supportive
6.7
Just ok for a short stay. I chose the hotel via internet and the hotel website presentation is far better than the actual condition of the hotel's facilities and room condition. Anyway, my guests stayed only for a night and I guess we have no complain with the price because it is in Makati business center.
Henry M. Solo travelers Australia, February 14, 2013
very clean and good location

central to shops malls very clean with good service and rooms were big
7.3
Jamaica T. Couples Philippines, February 13, 2013
great location but service not that good

location
6.3
Great location but they don't treat guests equally just because I got the room through a 3rd party website & got it in a discounted rate the room that they provided not that good..no phone service you have to go down the lobby to request for room servicethey will always say they will fixed it..they'll send handy man..but it was never fixed..u would see d treatment between guests who walked in directly in their hotel and reservation made through a 3rd party website
Nightlife Tip: Find hotel that would treat guest equally..
Jane L. Business travelers Malaysia, February 11, 2013
Great Location

Nightlife
6
Overall is alright, but is really old hotel, need renovation, and the room not clean. But this hotel is conveniently located in the heart of Makati, the business center of the Philippines. One can access the main shopping centers & restaurants in a matter of 10 minutes through a connecting walkway. Across the hotel are major banks & 7/11 conveneince store is located in the ground floor of the building. The only draw back since this is a condo-hotel, the lobby is small & you have to pass through the garage of the building.
Hotel Feature Tip: Overall is alright, but is really old hotel, need renovation, and the room not clean. But this hotel is conveniently located in the heart of Makati, the business center of the Philippines. One can access the main shopping centers & restaurants in a matter of 10 minutes through a connecting walkway. Across the hotel are major banks & 7/11 conveneince store is located in the ground floor of the building. The only draw back since this is a condo-hotel, the lobby is small & you have to pass through the garage of the building.

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Customer Reviews - Citadel Inn Makati Hotel, Manila

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