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Citadel Inn Makati Hotel

5007 P. Burgos St., Bel-Air, Makati, Manila, Philippines (Show on map)

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Citadel Inn Makati Hotel Manila - Surroundings - Landmark Mall and Greenbelt Citadel Inn Makati Hotel Manila - Surroundings - Makati Avenue Citadel Inn Makati Hotel Manila - Guest Room Citadel Inn Makati Hotel Manila - Reception Citadel Inn Makati Hotel Manila - Suite Room Citadel Inn Makati Hotel Manila - Guest Room Citadel Inn Makati Hotel Manila - Swimming Pool Citadel Inn Makati Hotel Manila - Suite Room
Hotel Area: Makati Number of Rooms: 115

Recent customer reviews

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Pleasant

6.5

based on
1767 reviews

Value for Money
7.0
Location
7.6
Staff Performance
6.4
Hotel Condition/Cleanliness
5.8
Room Comfort/Standard
6.4
Food/Dining
5.6
All reviews (1767)
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Michael C. Couples United Kingdom, April 13, 2014
GOOD VALUE FOR MONEY

LOCATION SWIMING POOL AND THE PRICE OF ROOM
7.3
I ALWAYS STAY THERE , BUT I WAS NOT HAPPY WITH THE ROOM THIS TIME. NORMALY THE LADY BOSS GIVES ME A GOOD ROOM OR AN UPGRADE BUT THIS STAFF ON DESK JUST GAVE ME A ROOM .THE T/V WAS CRAP AND OLD
Ruzlene N. Solo travelers Philippines, April 10, 2014
Staff are nice and attentive.

Affordable. Located at the heart of Makati. Nice staff.
8.7
When I checked in, I was so surprised that the rate I got from Agoda was almost a 50% discount. Made me real happy and proud of myself for hunting the bargain. The hotel staff was talking to me in English (I am a Filipina), either because I look like a foreigner with my chinky eyes, or it's their protocol. Either way, it made me proud of Filipino's fluency of the language, and they were so nice and friendly, thus making me double-pleased with their hospitality. I was ushered into my room right away (it was a studio room, by the way). The room was okay. Toilet and bath was cramped (toilet has just enough room for my legs before I hit the wall, and I could literally rest my head on the wall while I do the nature's call), but I don't mind knowing that I only shelled out a few bucks for the room. Plus, shower has hot water and the water pressure was strong, and that was all I really needed. The only thing that kept me paranoid before falling into sleep was that I could hear the banging doors and loud voices of guests from neighboring units. And yeah, the hotel is located at a somewhat red-light district in Makati, but that was fine because as far as I had seen, there were 2 or 3 guards securing the hotel premises. Aside from that, there were plenty of restaurants and coffee shops nearby, which was important to me. And a taxi ride from the hotel to Greenbelt was just around Php80! Like I've been mentioning, the staff were really nice. When I called front desk that I was about to check out of my room, they sent in a bellboy to carry my heavy luggage. Check out time was at 12pm, but my flight was not until 7pm, so I had to leave my bag somewhere else so I could pass time at a nearby mall, and to my relief, they allowed me to leave my luggage and they kept it in a room where it stayed safe. When I came back, they were gracious enough to let me use their wash room so I could change into my travelling outfit, and they hailed a cab for me.
Frank D. Solo travelers Australia, April 7, 2014
It's just ok

Close to everything
4
Very average
Stephen W. Couples United States of America, April 4, 2014
The room was functional.

Friendly staff, nearby restaurants, potential for improvement, reasonably close to St. Lukes Hospital - Global City
6.7
1. Shower still did not work properly after being repaired as requested 2. No hot water 3. Bed was functional, but not up to moderate hospitality service standards 4. Price (limited promotional cost of about $21.00 or P944 per day - Normally $51/night) was OK for what you got. Free shuttle to St. Lukes for paying full price for room - 1 round trip only. No free airport shuttle service. 5. Need to pay extra for shuttle service which was about double the cost of a metered taxi.
Rodrigo L. Business travelers Philippines, April 4, 2014
nice. good value for money

price, centrally located in business center of makati and reasonable price.
8
satisfied.
Steve C. Couples United Kingdom, April 1, 2014
Tired place, look elsewhere.

Location. That's it.
5.7
Arve J. Couples Norway, April 1, 2014
Dirty rooms noisy air-con

Nothing
2.7
This hotel is one of the worst hotel i stayed in. The room was very old dirty and the shower was filthy would not recommend this to any one
Rafael R. Solo travelers Philippines, March 30, 2014
nice

value for money, location, friendly staff
7
Romeo A. Solo travelers Trinidad and Tobago, March 28, 2014
I was just ok,but I will not return there.

The location was good Right in the middle of Metro Manila and all Shops Etc,high floor so quiet,and near restaurants.Rapid surveillance of police to make sure the crooks are kept ou
5.7
1 st when I arrived they issued my the Queen size room,when I had ordered a Standard room,and left me there,you must pay for internet though,I will not stay any hotel where we got to pay,it free in 90% of hotel world wide,why should we face that inconvenience . The location was good Right in the middle of Metro Manila and all Shops Etc,But I will honestly say I will not stay there again,it is OLD OLD OLD,the only good thing I will say is that the staff always try to be pleasant whatever task they were required to perform,and there were a lot of restaurants,Clubs and night Rodents,if you want to take them to your room and get iLL,Rapid surveillance of police to make sure the crooks are kept out. around,Amazing
Kenneth F. Solo travelers United States of America, March 27, 2014
Right on P. Burgoes Street.

Value, location, clean room
8
I stayed at the Citadel Inn for one night, prior to flying home. Check in was easy, check out was easier. I was upgraded to a larger room. the room was spacious and clean. Air con, was only fair. I am a value traveler, this hotel, meant my needs, very well.

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Citadel Inn Makati Hotel Manila - Hotel ExteriorCitadel Inn Makati Hotel Manila - FacadeCitadel Inn Makati Hotel Manila - LobbyCitadel Inn Makati Hotel Manila - LobbyCitadel Inn Makati Hotel Manila - Conference RoomCitadel Inn Makati Hotel Manila - SkyloungeCitadel Inn Makati Hotel Manila - PoolCitadel Inn Makati Hotel Manila - StudioCitadel Inn Makati Hotel Manila - 1 BedroomCitadel Inn Makati Hotel Manila - StudioCitadel Inn Makati Hotel Manila - 1 BedroomCitadel Inn Makati Hotel Manila - StudioCitadel Inn Makati Hotel Manila - LobbyCitadel Inn Makati Hotel Manila - Front DeskCitadel Inn Makati Hotel Manila - Night LifeCitadel Inn Makati Hotel Manila - Surroundings - Ayala Triangle ParkCitadel Inn Makati Hotel Manila - Surroundings - Makati Central Business DistrictCitadel Inn Makati Hotel Manila - Surroundings - Landmark Mall and GreenbeltCitadel Inn Makati Hotel Manila - Surroundings - Makati AvenueCitadel Inn Makati Hotel Manila - Guest RoomCitadel Inn Makati Hotel Manila - ReceptionCitadel Inn Makati Hotel Manila - Suite RoomCitadel Inn Makati Hotel Manila - Guest RoomCitadel Inn Makati Hotel Manila - Swimming PoolCitadel Inn Makati Hotel Manila - Suite Room

Customer Reviews - Citadel Inn Makati Hotel, Manila

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