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Citadel Inn Makati

5007 P. Burgos St., Bel-Air, Makati, Manila, Philippines Zip 1209, Makati, Manila, Philippines 1209 (Show on map)

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Area: Makati Number of Rooms: 115

Recent customer reviews

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Pleasant

6.4

from 2192 reviews

Value for Money
6.9
Location
7.6
Staff Performance
6.4
Hotel Condition/Cleanliness
5.7
Room Comfort/Standard
6.3
Food/Dining
5.4
All reviews (2192)
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Greg M. Solo travelers Australia, November 8, 2014
disappointing citadel

location,view and price
5
not very good. the hot water was virtually non existent and the shower was hopeless. the room was dirty and these things are important in making your stay enjoyable. the shower situation was inexcusable
Lau T. Solo travelers Malaysia, November 8, 2014
Not bad hotel

1. Good location for food and entertainment 2. Tourist Area 3. Easy transportation
6.7
Overall is ok but only - 1. the aircon unit is very noisy 2. the hot shower pressure the water flow very low and if used together with cold water it is very cold then. This is the main problem.
James K. Solo travelers Australia, November 7, 2014
No hot water

Next to all the girly bars. Some even live in the same building
6
Ok overall.
Mark T. Solo travelers New Zealand, November 6, 2014
Cheap and good Location

Location was good.
5.3
The room was a bit dirty and there was no hot water. Bed was comfortable enough and the linen was clean.
Edwin G. Business travelers Philippines, November 4, 2014
not a good place
2
Not so pleasant
Keith L. Couples United Kingdom, November 1, 2014
Dated building

Location. Staff. large room
6
The apartment was in need of refurbishment/decoration. The two elevators were slow but they do service 33 floors.The swimming pool water looked a bit murky so we gave that a miss (one of the main reasons for choosing this hotel) and the restaurant was closed so we had to eat out or order in. When using the phone to order in food, free local calls were charged at 20 peso each time and as the restaurants were busy we got many answer machines, also charged. Although it was not a great deal of money we felt this was unfair as we would have used the in house facilities were they available. The kitchen area was large. It had a fridge but no cooking facilities. This place gave us the impression of private apartments being let out.
Tyron T. Solo travelers Australia, October 27, 2014
Cheap, great view, loud aircon, lousy staff

View, fridge, tv
5.7
Anthony F. Couples United Kingdom, October 25, 2014
Disappointing

Cheap, Cheerful,Close to nightlife
5.7
Disappointed that it has gone downhill since our last visit. No room service now and room we had definitely needed a coat of paint. Aircons did not work efficiently blowing ward air instead of cold.
Sian D. Groups United Kingdom, October 25, 2014
It was a cheap place to stay and clean

Cost, location and clean room
6
Sadly the air on was very noisy but the bed was ok. Bathroom was good and room clean. Location worked for us as it was close to a friends house.
Robert F. Solo travelers Australia, October 25, 2014
Old hotel

Good location location location
6
Just stayed one night then off to the airport it's in a good location

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Customer Reviews - Citadel Inn Makati, Manila

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