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Recent customer comments

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based on 2442 reviews
  • Hotel Condition/Cleanliness 5.7
  • Facilities 4.7
  • Location 7.6
  • Room Comfort/Standard 6.3
  • Service 6.4
  • Value for Money 6.9
  • Food/Dining 5.4

Vincent T.
October 22, 2015
In the middle of the red light district The Citadel is a horrid shabby no class hotel !

Anna D.
October 22, 2015
Usb can be played in the tv

Jean-Christophe R.
October 17, 2015
Convenient location
Location, High Floors, No hassle
Returning guest so back into familiar territory, nothing impressive about the place although now equipped with LCD TVs with decent array of international channels

Christopher M.
October 15, 2015
Highly recommend
Room Size, Friendly Staff, Good Location
Extremely pleasant and comfortable. Room space was large. In relation to Food/Dining rating we rated it as 1 because we did not dine in. Don't even know if they have dining facilities

cyprian M.
October 09, 2015
Poor ventilation
Old, poor ventilation

Catherine O.
October 08, 2015
quite satisfied stay in hotel
excellent location, accomodating staff, safe to stay
the bed was not so good as well as the comfort room, quite old.

Ericka S.
October 05, 2015
Aircon on and off
Location only

abel T.
October 05, 2015
location(not good place with children tho) - restaurant - easy to get a taxi
I booked for a suite which is more spaces and rooms the only problem is the toilet was so narrow and cant leave foods on the kitchen so much of the ants. Over all its ok for a single traveller like me, not a pleasant place to stay for a family with minors tho. keep an extra care about your personal belongings and if you going out on the street at night leave your Jewellery on the safe and watch out for a pick pocket never flash your huge on the street.

Tony B.
United States
October 04, 2015
Not as described
OK only because of the price.

Benjamin B.
United States
October 02, 2015
2 nights at citadel inn
Friendly staff, easy going,
So so, dirty, poor area, no wifi at all! Pool was bad, etc....