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Citadel Inn Makati

5007 P. Burgos St., Bel-Air, Makati, Manila, Philippines Zip 1209, Makati, Manila, Philippines 1209 (Show on map)

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Area: Makati Number of Rooms: 115

Recent customer reviews

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Pleasant

6.4

based on
2132 reviews

Value for Money
7.0
Location
7.6
Staff Performance
6.4
Hotel Condition/Cleanliness
5.8
Room Comfort/Standard
6.3
Food/Dining
5.4
All reviews (2132)
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Henry A. Families with young children Philippines, November 21, 2013
It is ok. The staff people do not care.

Very close to the norweigian embassy
4.7
We were standing at the counter the whole time waiting. The front desk people were just talking and doing some walking. They only noticed us when i finally asked. This thing happened for like 20 minutes of just watching them talk to each other like theyre on their breaks.
Wei H. Solo travelers Singapore, November 20, 2013
Good Security in Red-Light Neighbourhood

Prompt Check-in & Check out, Colourful Nightlife Surroundings, Clean yet affordable
7.3
Pleasant stay, quite large room with plenty of channels on the TV, attentive security guard counter
Youri B. Couples France, November 19, 2013
Old hotel, great located in Makati

cheap, located in Makati, close to Malls
6
The hotel need to be renovate. I get a topess floor with good city view. The area is buzy by night with bars and restos.
Greg M. Solo travelers Australia, November 18, 2013
enjoyable with no problems

view of the city, size of room and the kitchen
7.3
it was comfortable and pleasant. the room had a terific view of the city out to Manila bay. The room also provided many features in a room usually much more expensive.
Keith B. Solo travelers United States of America, November 17, 2013
OK room, inconvenient location

Quiet, aircon, en suite shower
5.3
The Citadel Inn is located in a busy outlying area of Makati. It is far from the MRT, although there are jeepneys and taxis around.
Corneliu C. Solo travelers Denmark, November 15, 2013
I would avoid it next time

Room size, location and nothing else
6
The average markings I gave the hotel in each category would entitle it to a higher overall marking but there are things not encompassed in the fields given above. The receptionist was very sour and sent me to a 10-12 m2 room on the 29th floor although I had booked a 60m2 suite. Totally unfriendly but when I returned 10 minutes later (it takes at least five minutes to take the elevator which can skip your floor without any explanation) she agreed that she had made a mistake and corrected it. I made the mistake of not reading that one has to pay for the internet, which at this hotel is done by acquiring value cards - totally inconvenient if you don´t know how much time you´re going to spend online. Then the wifi worked only in the middle of the living room, not in the sleeping one. The balcony view is nice, the size enormous but for the same money one can find a hotel in the same area and with internet included.
Maximin B. Business travelers France, November 14, 2013
i was just surprise .

no best things .
5.7
i stayed one night in that hotel,i didnt know exactly where it was located.in fact it's just in burgos area and have many bars and clubs around,so it's not convenient if u go there with a family.i think only for single guy to enjoy nightlife around. the room is small and not conforme to the picture and size in agoda website. if u want wifi u need to pay expensive.it's a big building so there are only 2 lift and so long to wait sometimes .not good to stay there.
Gregory M. Solo travelers United States of America, November 12, 2013
budget accommodation

large rooms, kitchen, quiet
6.7
This is definitely a budget hotel. It's a former apartment complex, from perhaps 40 years ago or more. Staff was attentive, and the rooms are very quiet. Large beds, and lots of space inside. But all furniture is old. It is a functional place, esp for backpacking travelers who may want a larger space to hang out, even have a small party!! It is literally on the street with the most active nightlife in Makati, Burgos St. So, don't plan on being too alone, if you are a single guy or a couple single guys travelling!
Tracy A. Couples Philippines, November 10, 2013
Ok.

Near shopping malls.
4.3
Francis B. Business travelers Philippines, November 9, 2013
An ok hotel if all you need is a place to sleep.

affordable, good location, cheap eats nearby
4.3
the hotel used to be located in a nice part of town in makati. now it's right smack in the center of the girly bar area. so you see a lot of these older foreign guys with their girlfriends in tow. but if you are not the prudish or squemish type, this can be a great fun location. the hotel is however, quite old and run down, hence the lower price. wifi is not free but expensive but the staff are friendly and very respectfull.

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