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Citadines Ashley Hongkong

18 Ashley Road, Tsimshatsui, Kowloon, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 36
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
1182 reviews

Value for Money
7.4
Location
8.9
Staff Performance
7.4
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
6.4
All reviews (1182)
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Pattanit C. Groups Thailand, July 25, 2013
Expensive for value.

Convenient
6.7
The staffs were not as attentive as they should have been-the washing liquid in the shower room ran out and was not refilled by the daily room cleaning.
Lin J. Groups Singapore, July 19, 2013
Good location, bad hotel.

Location, nearby restaurants
4.7
Below average, hope the hotel cleanliness could improve greatly. During my stay, there was only one working lift so we had to wait quite some time for the lift.
Hang I. Business travelers Macau, July 19, 2013
clean, nice

close to MTR
8
Ho K. Families with young children Malaysia, July 18, 2013
Good

Good kitchen
6
good location, clean room. Nice kitchen. Good room
Keng C. Couples Canada, July 17, 2013
Very pleasant

Very good value, clean and large room
9
Hard to find a clean ang large room for such price in Hong Kong. The staff are knowledgable, friendly and efficient.
Sze Y. Business travelers Hong Kong, July 15, 2013
Bad experience with dirty room

Location, Location, Location...
5
Overall experience is no good, and the room is dirty. It doesn't seem that the staff understand the standard of 'clean'. However, the location is really good, as it is in the heart of TST, a shopping district in HK.
Valerie H. Families with older children Australia, July 15, 2013
Great simple hotel that has all you need

Location, Room Amenities, Comfortable room
9.3
This was a great little apartment in the centre of Kowloon. Great access to shops, train station, Nathan Rd, Start ferry Terminal - these were only minutes away. The room was comfortable with enough facilities to make our breakfasts every morning. I slept on the sofa bed which was comfortable enough. Happy with my choice and would highly recommend to others
Kan A. Business travelers Malaysia, July 13, 2013
Very uncooperative male staff, one lift not workin

Location, nice deco, but staff attitude negate everything
4.7
Not very pleasing because counter staff is lousy, not cooperative. He refused to show direction and restaurant to dine, saying he has forgotten the names of restaurants. The attitude is poor because we asked for change of room as the first room we checked in was dirty. One lift is not working leaving only one lift operating, thus making accessibility to room very bad. There is renovation going on .
Ky S. Families with young children Malaysia, July 13, 2013
Good location lousy staff

Location near city centre and shopping
4.7
Superb location but very unfriendly and unhelpful staff. Room cleanliness was also an issue and when we requested a change of room the staff was very unhelpful and showed their displeasure. Staff also unwilling to share directions around Tsim Tsa Shui area.
Jia W. Families with young children Singapore, July 9, 2013
Nil

Location of the hotel is good
8
Excellent experience, very close to local restaurants, highly recommended

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Customer Reviews - Citadines Ashley Hongkong, Hong Kong

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