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Very good 7.5
Based on 1703 reviews

Recent customer comments

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Very good

based on 1703 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.4
  • Food/Dining 6.3

June 24, 2015
Bad service from certain employees
Location, Location, Location
Okayish service. We had a terrible room on the first night, level 5, in which the admin office which was right beside us kept slamming the doors . We obviously couldn't get a well rested sleep. Second night, the hotel cleaner forgot to refill our room with water bottles. After calling the hotel desk, we had to go all the way down to collect the water. There was a particular young male staff who was also very unpleasant when we called the hotel desk. The only nice employee was a young lady who worked the afternoon shift. Overall a 3.5/5 experience

June 24, 2015
Value for your money, accessible to transport
Our room has complete cooking equipments like condo. Daily housekeeping. Location near transportation. Nice location.
It was very good. We can cook, iron clothes, and more or less do things in a condo w/ complete equipments. It is near an mtr station and bus stop maybe a 5 minute walk. Downside is you need to bring adapter since they use 3 pronged outlet. We did'nt expect that kind of outlet. But overall service is nice. And will surely stay again at citadines next time.

chee C.
June 23, 2015
A week at citadines Ashley
location, food & excellent service
i had a wonderful stay at this hotel. This hotel is surrounded by lots of restaurants comprises of local, western, Japanese, Turkish n Korean food. Really accessible. MTR entrance is just a block away from hotel. A real thumbs up👍

Fernando B.
June 23, 2015
Small hotel-good location at an affordable price.
Location, location, location.
All in all, if you are looking for a budget stay in Hong Kong, I would recommend it. We stayed in a studio apartment which was very small, although it has good use of its spaces. It's 2 min walking distance from the Tsim Sha Tsui station, which is quite convenient to get around and close to the harbour. Definitely recommend it for a 2-night stay. Didn't try any of the hotel dining except the breakfast in Baristas Caffe in the 3rd floor which was good value for money.

June 22, 2015
Nice property to stay in HKG
1. Location / 2. Bright and clean room / 3. Nice comfy beds
Enjoyable stay with friends and because the location is good, very easy to get around. The room is clean and tidy and the staff are friendly to HKG standard.

Hussaini S.
June 20, 2015
A little bit too small.
Its location, Good air-conditioning and the kitchen.
It was o.k, room was a little small even for two occupants. The location was great, very close to MTR, Vic. Harbour, Star Ferry, restaurants and shops. Really good to have a kitchen to cook meals and the air-conditioning was good, especially in Summer.

ricky T.
June 16, 2015
Overrated Service Apartment
Location, convenient
Basic amentities. Staff were not very helpful. Needs professional training. Unsmiling.

Shaun C.
June 16, 2015
Horrid service
location, location, location
It was ok. asked for extra blanket, was rejected because they only had one blanket per room. or at least that was what I was told. Asked about extra sheets for sofa bed, but was warned I could be charged extra. Last time ever.

Hoe W.
June 16, 2015
Hong Kong hotels are overpriced
location, location, location
It shall be named a small quarter and not hotel. Anyway, Hong Kong hotel is too overpriced.

Siew T.
June 15, 2015
Weekend trip
Like the location. Not too far from the MTR