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Citadines Ashley Hongkong

18 Ashley Road, Tsimshatsui, Kowloon, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Very good

7.5

based on
1631 reviews

1017 reviews in English

Value for Money
7.4
Location
8.9
Staff Performance
7.4
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
6.3
All reviews (1631)
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Cher L. Groups Singapore, November 6, 2014
Good location

Location, cleanliness
7.7
Relatively good, this is my second visit. Some small issue like fridge breakdown and sofabed is not comfortable. Oter facilities needs some good maintenance as well.
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Juliana Z. Business travelers Singapore, November 4, 2014
good location

location, quite cheap, good staff
7
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Chi K. Groups Singapore, November 3, 2014
Will visit again

Location, Room, Staff
7.7
Good
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Kenny T. Business travelers Malaysia, October 31, 2014
Average Hotel

Kitchen Facilities, Location &....
6.3
Located in the busy Tsim Sha Tsui area, upon arrived, the no staff around, wait for about 10min before a guy appeared.. after 2 nights stay, appear that is more or less a one man show, though he is quite efficient.. the room is small & compact, bathroom is too small to move around & its shower heater is not consistent.. quite bad.. Ask for a late check-out but the room is full next day, thus unable.. but later, the staff called me in the room that somebody has cancelled, extension to 1800hrs will be charged HKD500.. he asked me "are u sure for that?" but I take it since my flight is only at 2000hrs.. This location,though busy, hard to get a taxi.. but, if u get one from the hotel, it only charge a flat-rate of HKG200 to airport.. the meter reached HKD242, but pay HKG200.. not bad..
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Guan S. Business travelers Singapore, October 30, 2014
business traveller only

Room Is small. staff is good. lots of food joints just near to hotel.
6.7
Will not train if other are available
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Wasana W. Couples Thailand, October 30, 2014
Marvellous Hong Kong

Position in Town for travelling to places, near MTR and bus routes, short walk to Ferry.
8
Quick check in and Check out, on arrival for 3 nights were told by reception that towels would not be changed, but maid later offered to change them. Paintwork round skirting areas needs touching up but generally very clean and smart. Mini kitchen was good but so many cheap eating places near by. Bus 21 best from Airport, then 5 minutes walk but read the map, small frontage and busy street makes it hard to spot. Hong Kong is big and plenty to do and see, 3 nights not enough, enjoyed it all.
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Dipeshkumar P. Families with young children India, October 29, 2014
Exellect hotel with Kichenete facilities

Location,services & surrondings
7.7
We were staying in the delux room of this hotel ! The room was quite big and having all necessary room ameneties like plazma television,mini bar,hot and cold shower,air con etc and all were in good working conditions ! Food was okay but we feel it was little bit expensive ! However,this hotel is providing kichenette facilities in the room,which is a good for all types of food lovers as hongkong is little bit different in the food style!Due to the kichenette facilities,one can prepare food of their choice ! Location of this hotel is also superb as it is a walking distance to the nearby train station,from where you can move all around ! Rest all was well and will definately stay here again in future !
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Hoe W. Families with young children Singapore, October 27, 2014
Hotel with a big name

small room, over price and good location
5.7
This is the hotel I will never stay again.
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Hoe W. Families with young children Singapore, October 27, 2014
Hong Kong hotels are overpriced

location, location, location
5.3
It shall be named a small quarter and not hotel. Anyway, Hong Kong hotel is too overpriced.
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Hoe W. Families with young children Singapore, October 27, 2014
Disappointing

location, kitchen facitlity,
5.7
It was disappointing to see Ascott group manage such a small hotel.
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