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Citadines Ashley Hongkong

18 Ashley Road, Tsimshatsui, Kowloon, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Very good

7.5

based on 1683 reviews

1055 reviews in English

Value for Money
7.4
Location
8.9
Staff
7.4
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
6.3
All reviews (1683)
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Kuo J. Groups Australia, October 29, 2013
Comfortable quick overnight stay

Spacious and clean Room. Friendly staff.
9
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Eric P. Business travelers United States of America, October 26, 2013
A good option in Kowloon. Clean large room w kitch

room size, clean room, central location
7.7
Very fast check in and surprised to find a room of this size in Hong Kong.
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Sujitra J. Groups Thailand, October 23, 2013
good trip in hong kong

location room and clean
8.7
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Frank C. Couples United States of America, October 22, 2013
It is not a 4-star hotel overly rated

internet, walking distance to MTR, close to Tsim Sha Tsui
5.7
The hotel is in the midst of being refurbished. I am not sure if the management had not upgraded us from a studio to a kitchenette, what our room would have been like. The door to the bathroom was also the door to the shower. Only one elevator of 2 was working, the other being upgraded. We walked by the hotel initially because there are no signs stating that it was a hotel. The desk clerk suggested eating at one of the local, local restaurants. I would not rate this hotel above a 2.5 stars not a 4 star rating as shown on Agoda. I would imagine that the hotel management self rated the hotel. We were 4 1/2 blocks away from the main avenue, Nathan Road, of Tsim Sha Tsui. They DO NOT provide a guest with complimentary water. The kitchenette was more than adequate. We shopped at a local grocery store, generally behind the hotel on the next street over, for breakfast items. Since they are essentially on a 'dead end street, there are no taxis driing by. So, from our perspective, this is a hotel at about 850 HKD so maybe it is reasonably priced by Hong Kong standards.
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Karine C. Couples Singapore, October 21, 2013
Small room and small shower area

Very good location. 5 mins walk to Tsim Sha Tsui MTR stations, 10 mins to main shopping area. Very accessible to restaurants and malls. In room wifi available with fast speed.
7.7
Clean room, but lift lobby outside room and main lobby always has food smell. Shower area is very small.
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Louis T. Business travelers France, October 21, 2013
great deal

location price service
9
definitely will try again because i had a great time there
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Temsiri T. Business travelers Thailand, October 19, 2013
Good location

Location, Big room, Cozy
7.7
The location is Great.(You can walk from L6 exit (Not D exit!) to the hotel not over 5 mins. You can find many good local food. shopping place is around there and you can walk to Avenue star or attractive places(If you're not lazy) There are only 2 elevators in big hotel! and too slow. People need to use it Anyway, it's safe. You need a key card for permitting to any floor. The room is ok. There is everything in the room, Iron, safe box, kitchen equipment, Tv, Internet etc and it's not too small like other hotel. Bad point is they don't provide a bottle water for free and Air condition is not cold. Girl staffs are friendly and helpful. They're always smile and service mind , especially, Joey .. She's very nice.BUT A man who work here ... So bad , no service mind, Please stay away from him.
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Irving L. Business travelers Philippines, October 18, 2013
Great location but tiny room

location, easy access to transport, many shops around the corner
6.3
Overall good experience. Rooms are tiny as expected in HK. Bathroom sinks were esp tiny and low. Could not wash my face without wetting the entire bathroom. Otherwise, location is very good. Harbour city just a few mins walk.
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Yeo V. Families with older children Singapore, October 16, 2013
overall stay is great

good location, food stalls, restaurants within walking distance around hotel
7.3
Overall stay in Citadines Ashley was great. Very convienient, walkable to MTR station, food stalls & restaurants nearby within walking distance less than 3mins. Only bathroom abit small but the room is clean.
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Irving L. Couples Philippines, October 15, 2013
teeny room

location location location
6
small rooms, tiny bathroom sinks! but clean enough and would come back again just bec of proximity to shopping area
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