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2015
Very good 7.5
Based on 1717 reviews

Recent customer comments

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Very good



based on 1717 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.6
  • Location 8.9
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.4
  • Food/Dining 6.3

Yeo L.
Singapore
December 07, 2013
Comfortable and cosy
Excellent & friendly receptionist, centralized location and well-equip room
Good location for food, shopping and easy access to public transportation. Well-equip mini kitchen.

Rochelle A.
Philippines
December 04, 2013
good location, value for money, clean
good location, walking distance to the MTR and harbor city, large, comfy room for HK hotel
Our family had a very nice stay in Citadines Ashley, we got a Studie Premier room. Complete with kitchen appliances and utensils. Still only one of the two lifts were working during our stay but we didn't have to wait long to go up. Reception people were nice during our check in and especially when we checked out, kudos to Ms. Joey Cheung who was very accomodating and friendly. She even went to our room to check the water heater. A lot of restos around the hotel and just a few block away from the harbor and the tsimshatsui mtr. The comment I have is that the basic amenities like shower wash/shampoo, soap, complimentary bottle waters were given only on the first day. These were not refilled on our 2nd & 3rd day. :(

Andi R.
Singapore
December 03, 2013
Nothing memorable, just a convenient location.
nothing really...its just another hotel for a short stay that was available on my budget.
While the hotel stay was fine, the frontline hotel staff needs a lot of training on being gracious to guest. Out of my 5 nights stay at Citadines Ashley, I was only greeted once by a frontline staff in the morning. The men station at the counter were a lot worst than customs officer from a third world country...there were no "please" or "thank you" when asking for your passport for verification.

TZE S.
Singapore
December 02, 2013
God location, near mtr
Location, free wifi, near 7-11
Centrally located, small room, easy access to mtr.

Jirapan K.
Thailand
November 26, 2013
Nice hotel great location
Near shopping, close to MRT, free wi fi
Only one bad experience, got easy access room, which we did not request for. Bathroom was wet all the time.

frankie K.
Malaysia
November 25, 2013
Good enjoyable
Convenient, valued for money nice staff
Enjoyable with helpful staff convenient to shopping n eatery

Sou T.
Singapore
November 25, 2013
Superb location and large room
Large room, location, lots of restaurants nearby
This is my second time staying here. The room is much more spacious compared to its neighboring hotels. Problem is this hotel is quite hard to book; they sell fast.

Teo B.
Malaysia
November 24, 2013
friendly staff, good location.
clean, great location & great staff service

Then W.
Hong Kong
November 24, 2013
cheap hotel for people who first come to HK
near city, cheap, have kitchen
i stay in this hotel for many time, i like it because is like home , easy to get everything around and cheap. But the hotel and the facilities are getting old. the bathroom, the kitchen has dirt because ages. since there are kitchen inside the room, sometimes there are oil on the counter top, and smell around the room. the wall are getting old. the bathroom sometimes smells. the pillow and the bed are not comfortable as before. i think need to renovation, a big deep clean on every corner of the rooms.

SWEE T.
Malaysia
November 22, 2013
superb location.
plenty f&b downstair street. 2min walk to shopping center. MTR is very near hotel.
Reception service is good. Good and courteous assistance on luggage keep in store and call cab service.