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2015
Very good 7.5
Based on 1716 reviews

Recent customer comments

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Very good



based on 1716 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.6
  • Location 8.9
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.4
  • Food/Dining 6.3

Gitama R.
Indonesia
June 19, 2013
Nice hotel for shoppers
Good location, friendly staff, clean

Matthew D.
United Kingdom
June 18, 2013
Great Location - Tired Hotel
Location - Location - Friendly staff
Staff great - rooms tired and showing a lot of wear and tear - only 1 elevator working so was a pain to get up and down to room. Location is good for everything you need.

SANGITA G.
India
June 17, 2013
good
location,price,practicality
all together great

Shu Y.
Indonesia
June 17, 2013
nothing fantastic
just the rate, nothing else
biz hotel with poor internet facility, Citadines name should not associate with this hotel

ELISA S.
Indonesia
June 17, 2013
CITY HOTEL. VERY GOOD LOCATIONS
GOOD LOCATIONS, 24 HOURS RESTAURANTS AROUND, FAST INTERNET

Yeo B.
Singapore
June 14, 2013
Comfortable and hassle free
Location, MTR access and wanton noodles

Patrick G.
Philippines
June 13, 2013
Hotel location was awesome. very convenient.
Comfortable, Location and Service.
Very awesome! definitely booking there the next time i'm in HK.

Nayoung Y.
South Korea
June 13, 2013
Good value for money
Relatively big room, good location, free wifi
The room was relatively big in Hong Kong as most of the hotel rooms in HK are tiny. It was clean and conveniently located and has free wifi in a room. Service can be better though.

Then W.
Hong Kong
June 12, 2013
family felt
clean, nice kitchen, comfortable
i stay there for many times, like it because of the kitchen, cause i like cooking myself

Pua H.
Singapore
June 11, 2013
Citadines, we will stay again!
Location, room high speed wifi, Room design mirrors Morrisey, Jakarta (my favourite hotel at the moment)
The location and room design are the key attractions when we made our booking. From the moment, we stepped in, we are welcomed by the orange room. I do my usual inspection of the room - the following areas can be improved (1) the sofa bed is not comfortable to sit on and it slides often (2) we can see smudges of dirt and dust on pantry stove (3) Toiletries are limited, no shower cap, toothbrush is only replenished once. The check in/check out procedure is a breeze. Staff can speak English and that is very necessary for us as almost 90% service providers can only speak Cantonese. I also like to praise the staff for their attentiveness - I have already checked out on the last day, but left my luggage with the front desk and waiting for my friend to pick me up. He is late and I no longer have room wifi access. Immediately, she reads my concerns over long distances calls and immediately offer to make the call to my friend using her front desk phone, without me having to ask. On our return trip, Citadines staff arranged for us a taxi to airport at a very special flat rate of HKD200, isn't this a wonderful added bonus to the end of your trip? If we are to flag a taxi on our own, we need to pay HKD350. But Citadines could have made it known to hotel guests when they checked in, so that we don't missed this wonderful opportunity! Yes, we will stay at Citadines again! We will try Tokyo Citadines next!