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2015
Very good 7.5
Based on 1705 reviews

Recent customer comments

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Very good



based on 1705 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.6
  • Staff Performance 7.4
  • Value for Money 7.4
  • Food/Dining 6.3

7.7 MUI T.
Singapore
December 07, 2015
A comfortable stay for family trip
Strategic location. Good front desk staff.
Location was conveniently situated beside the TST MTR station and ferry terminals. Studio Premier room size is good for family. Front desk staff were very helpful and prompt in their service. Housekeeping would need to work harder. Some towels were stained and torn.

6.7 Emily G.
Philippines
December 07, 2015
Good hotel in great location
Located in the heart of Tsim Tsa Tsui, with sights, shops, supermarket, drugstore, restos and MTR just around corner. Part of the Ascott chain, so trying to live up to standards. Accommodating staff
We were on holiday and enjoyed our stay because most of the things we wanted to see and do were just a short walk away. Reception was very accommodating. Ref was not cooling properly and they quickly replaced it. However, for an Ascott hotel, renovations are needed and stricter cleaning standards enforced to be at par with other properties.

6.7 CECILE Z.
Philippines
December 07, 2015
Centrally located
Centrally located,near harbor city many restaurants beside the hotel
It was okay. It is centrally located but the rooms and bathroom so small

5.3 Shanaaz A.
Singapore
December 06, 2015
Experience
Comfortable!
I booked premium deluxe and when arrived I was informed that my room was not available. I got angry cos I need to wait for 2 days before getting my actual room. In fact I paid for the room but got to make do with a smaller room. I was disappointed but don't wish to spoil my holiday. After moving to my actual room after two days..everything is great! My special thanks to Krystal...she may not have settled my problem but she was patient enough to handle the situation. Well done!

7.3 Chiam H.
Singapore
December 06, 2015
good location
location, friendly n helpful staff
Overall is good. Just that the toilet may need to upgrade a little bit.

7.7 colin L.
United Kingdom
December 04, 2015
no power on arrival
location in Kowloon and easy to find value for money
No power on arrival in reception and I don't get a room key till 2nd day so someone was required to go to my room with me to open it.

10 NURAIN M.
Singapore
December 01, 2015
Good Experience
Location , convenient , easy excess to Train
It was a great stay tho just one night but it's really great . We arrive very early and was given room straight away by the very friendly service oriented staff who doesn't hesitate to let us check in . Thumbs up

7 George G.
Singapore
November 29, 2015
Best location
Location, food nearby and size of room
The location is very good, the size of the room is good and many good food nearby, even for supper. The mtr station is just a stone throw away. Value for money.

7.7 Michelle L.
Brunei Darussalam
November 28, 2015
Great
Value for money, convenient

8 Kok T.
Malaysia
November 26, 2015
The good location hotel in Kowloon.
The location. Easy access to the MRT and shopping location in Kowloon.
It was a pleasant stay for business traveler. As expected, the room as small, similar to hotel rooms in Hong Kong.