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Citadines Ashley Hongkong

18 Ashley Road, Tsimshatsui, Kowloon, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 36
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
1166 reviews

Value for Money
7.4
Location
9.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
6.4
All reviews (1166)
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Sandeep A. Solo travelers India, July 8, 2014
Don't expect services or cleanliness in room

Location, kitchenette,
4.7
The first day of stay itself, the lights near the bed were not working but when i asked the room service, there was no response. I reported to the reception and found that the receptionist came by himself to change the light and then he stood on my bed with his dirty socks and tried to replace the bulbs, which of course he could not. Then he told he will get it done tomorrow as today his engineers are not available. No one came next day till 11.30pm, then i went to the reception again and reminded them to get it done. I went out for my work, when came back, it was fixed. On the third day of my stay, even the normal room cleaning was not done till 4pm. I contacted the hotel staffs several times over phone and finally went to the reception to ask them get it done. I have asked the hotel staffs to change the bed sheets of my room as they had became dirty but they clearly refused and they told that their hotel policies allow them to change room bedsheets only after 3 days. Since my stay was for 3 nights, they can't change. I even asked the reception but same reply. It was so bad and rude to know this. I was feeling sorry to choose this hotel. The coffee kit provided in the room were some cheap locally made. No brand, no good taste. No shower cap or comb or shaving kit in bathroom, you will just get some bad quality of toothbrush and paste and a water like body wash (better to use my own). The towels were ok.
Teen W. Groups United States of America, July 5, 2014
Good value and location.

clean, value for $ and great location.
9.3
Pleasant and comfortable. It is great value if you do not need a gym, sauna, business center and 4 star accomodation.
Wanxin T. Families with older children Malaysia, July 3, 2014
great hotel exceeding expectation!

location, cleanliness, spacious
9
awesome! everything was great! location and all! and it's cheap! very worth the money! big room and you can do light cooking! every room has router so you can imagine the internet speed! will definitely book again and recommend this place!
Ng R. Groups Singapore, June 27, 2014
Overall, an ideal hotel located in TST.

Good location with plenty of eateries ard. Very near to the China ferry terminal too. Friendly staff.
6.3
Good stay but no late checkout.. as units are limited.
Greg L. Couples Australia, June 26, 2014
Not great value for $

Location / Wifi
5
This hotel is a bit run-down and not very well maintained. Did not have TV coverage for world cup.
Sirivong C. Groups Thailand, June 22, 2014
Good location. Room is nice with full equipment.

Room, location
6
Have a nice stay at citadines. Very convenient, surrounded with lots of restaurants and easy to access harbour city and MTR for short walk.
Rina P. Families with young children Indonesia, June 18, 2014
Nice Stay

Location, kitchen, close to MTR
8.3
It is a good stay in Citadines Ashley Hong Kong, the staffs are very attentive. Room is cleaned regularly. Kitchen is well equipped. Wifi connection is good. Down side, room is very small and tv channels are limited.
Yang Y. Business travelers Taiwan, June 17, 2014
Good value for its price

Close to airport express, metro, and big shopping mall.
8.7
Seng Y. Families with young children Singapore, June 15, 2014
Functional

Location, good internet connection
6.7
It is way too small for comfort
Tajudeen F. Groups India, June 15, 2014
nice hotel

clean, good location,
6.3

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Customer Reviews - Citadines Ashley Hongkong, Hong Kong

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