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Citadines Ashley Hongkong

18 Ashley Road, Tsimshatsui, Kowloon, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 36

Recent customer reviews

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Very good

7.5

based on
454 reviews

1017 reviews in English

Value for Money
7.3
Location
9.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.3
Couples (454)
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Lok Y. Couples Hong Kong, December 26, 2015
christmas day stay

kitchen/ location/ room size
7
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Hussaini B. Couples Singapore, December 19, 2015
Small hotel but great location.

Its location, simply great for dining, shopping and transportation. Its proximity to Victoria Harbour and the Star Ferry Terminals. And finally, one can even cock in the hotel room.
7
Quite comfortable, good bed, t.v. has quite a variety of channels. Rooms were clean and tidy, but a little bit small for a 4-Star hotel. Will definitely recommend and return though.
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Emily G. Couples Philippines, December 5, 2015
Good hotel in great location

Located in the heart of Tsim Tsa Tsui, with sights, shops, supermarket, drugstore, restos and MTR just around corner. Part of the Ascott chain, so trying to live up to standards. Accommodating staff
6.7
We were on holiday and enjoyed our stay because most of the things we wanted to see and do were just a short walk away. Reception was very accommodating. Ref was not cooling properly and they quickly replaced it. However, for an Ascott hotel, renovations are needed and stricter cleaning standards enforced to be at par with other properties.
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Natalie S. Couples Philippines, November 21, 2015
4-star misnomer

Location, value for money, staff
6
Reading previous reviews, I knew that the hotel would be more about location and value versus aesthetics, ambiance, etc. However, our hotel room looked like it was in dire need of refurbishment. Walls had scratches at the bottom, the floor was quite dusty, and our bathroom had trouble with its plumbing -- When showering, the water couldn't drain properly thus the entire bath/ toilet area would flood with water. Good thing that the bathroom area is recessed so the water didn't spill over into the rest of the room. That said, the staff was easy to talk to and we were given another room the following evening. Hotel should do something about their cleanliness/ maintenance of the rooms --- I had to pick up something from the floor and saw that they don't sweep under the bed; it's super dusty/ dirty under the bed. My advice to people considering this hotel: - Manage your expectations: it's really more like a 3-star hotel that's within a good location. Don't expect stellar amenities. - Might be better to book a bigger room vs a basic studio (which is what we started with) - Don't stay in room 801 (studio) unless they've fixed the shower - Staff is quite accommodating, easy to talk to and helpful
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Joseph P. Couples Philippines, November 19, 2015
The Comforts of Home

Location. Kitchen facilities. Helpful staff.
7
A large bed, a bathtub , plus a kitchen for a home cooked meal all provide a home away from home. The kitchen is well equipped, a good break from the usual expensive HK fastfood and hawker junk food. Location is most ideal and staff were helpful. Cleaning or house keeping services could do a better job.
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Wen H. Couples Australia, November 7, 2015
Pretty good for what it is worth

location, room size & location
9
stay were pretty uneventful. Room was decent size compare to singapore and japan. Room was tidy, it gets service everyday which was great. location was amazing, it is only couple of minute from TST exit A. It located in a foreign street bar with an array of cuizine to choose from. 7-11 is also just around the corner. If the price stay the way it is, we will be back.
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Alan C. Couples Australia, November 4, 2015
overated, small outdated not a place i'd be recom

none
4.3
outdated , small, not value for money.
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Tan A. Couples Singapore, November 1, 2015
good location

location
6
- the location of hotel is near to mtr n shopping. - the room is kinda small as u can only open 1 luggage at a time to do packing. - room have whiff of cigarette smell upon entering(we stay in non smoking level). - poor soundproof as u can heard ppl slamming the room door.
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Siew L. Couples Malaysia, September 20, 2015
convenient

clean,comfort and convenient
8.3
pleasant
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Irene M. Couples Malaysia, September 17, 2015
Good Location

Location , Convenient , Easy excess to Train
7
Overall is good.
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