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Citadines Ashley Hongkong

18 Ashley Road, Tsimshatsui, Kowloon, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 36
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
155 reviews

Value for Money
7.6
Location
8.8
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.4
Groups (155)
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Priti B. Groups India, April 26, 2015
good value for money in expenisve Hong Kong

location, fully furnished room and proximity to tourist places
8.7
the hotel is itself small, but of good standard and maintenance. Location is excellent - right in the heart of Tsim Tsha Shui. 2-3 min walks to the MTR and 5-7 mins walk to the Victoria harbor and avenue of stars. The room is well equipped and the kitchenette is fully furnished with utensils. Rows of shops just below the hotel. Staff also very helpful and accommodating. Overall a very pleasant experience and would recommend it to others.
Michelle X. Groups Singapore, April 6, 2015
centralised location. near to mtr and walkable to

location, service apartment & cleanliness
8
Overall, i was quite satisfied with my stay at Citadines. The staff are helpful and the room was cleaned up daily. Only unhappy thing was towards the end of my trip, i got the hotel staff to book a cab for us to the airport as it was very early in the wee hours. The cab was sort of linked to the group that is owned by the hotel boss (as understood from the hotel staff) and the cab driver seemed to have fallen asleep on the way to the airport. We tried to talk to "wake" him up and on few occasionals, the cab was moving on the lane dividers and we kept feeling sudden sway of the cab (seemed like not being able to drive within the lane). My dad asked the driver to drive carefully and he replied in a very unhappy tone and told us he's not sleeping and we should 放心.
Pua E. Groups Singapore, April 5, 2015
Citadines disappointed this time

Location, value for money
6
This is my second stay with Citadines Ashley. Happy to see familiar faces and their enthusiasm again. More attention can be given to room cleaning, more generousity toilet paper replenish (1 roll for 3 pax), more complete range of toiletries, I.e. Comb and shower cap. I have to say something this time, on the check out day, I have bad experience with this inexperienced gentleman at the counter. 1st - I asked for road direction, either he doesn't understand English or he is not pro-active, in the end I have to manage on my own. 2nd - I asked him to call a cab for me, he appears to understand and even wrote down IFC, Central on a small slip of paper. We waited at the lobby for 10 minutes (he certainly can see us sitting there waiting, the lobby is a pigeon hole size). When my hubby went to tell him that we will take MTR and to cancel the taxi booking if possible, he said he didn't even call for any taxi. He just write the name for us.
Koestoro J. Groups Indonesia, March 15, 2015
Quite good hotel apartment

near MRT, SHOP, HARBOUR
7.3
Koestoro J. Groups Indonesia, March 15, 2015
quite good hotel

quite good location
7
Koestoro J. Groups Indonesia, March 15, 2015
quite good location

near MRT, SHOP, NATHAN ROAD
6.7
Huiying T. Groups Singapore, February 1, 2015
2 nights stay

Good location, room has sufficient space.
7.3
Elizabeth B. Groups Singapore, January 25, 2015
Feels like home

Location, Proximity to MTR, Room Comfort
9
I had an amazing stay at Citadines Ashley. We booked the premier apartment which came with a nice tub. Enjoyed our stay there.
Maria C. Groups Philippines, November 9, 2014
disappointed stay

location; accessible to MTR;
6.3
I was expecting a bath room with a bath tub as was written when I booked with agoda. Instead what was given to us was a room that was fitted for a person with disability. I was very disappointed; this is my second time at the Citadines Ashley; obviously, I thought my first stay was okay and good value for money, hence the repeat stay. After this, I don't think I will stay here again. I will also think it over if I will book through agoda.
Cher L. Groups Singapore, November 6, 2014
Good location

Location, cleanliness
7.7
Relatively good, this is my second visit. Some small issue like fridge breakdown and sofabed is not comfortable. Oter facilities needs some good maintenance as well.

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Customer Reviews - Citadines Ashley Hongkong, Hong Kong

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