Very good 8.0
Based on 518 reviews

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About Citadines Mercer Hong Kong

Description

Citadines Mercer Hong Kong, located in Hong Kong Central/Sheung Wan Area, is a popular choice for travelers. Set in the excitement of the city, this 4.5-star hotel commands an excellent location and provides access to the city's biggest attractions. Also within easy reach are Amelia Johnson Contemporary, Sheung Wan MTR Station, and Antique Street/Hollywood Road. Simply put, all the services and amenities you have come to expect from Dorsett Hospitality International are right in the comfort of your own home. While lodging at this wonderful property, guests can enjoy room service, a restaurant, shuttle service, and Wi-Fi in public areas. Guests can choose from 55 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's outdoor pool and fitness center are ideal places to relax and unwind after a busy day. Citadines Mercer Hong Kong is an ideal place of stay for travelers seeking charm, comfort, and convenience in Hong Kong.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center

Swimming & soaking

  • Swimming pool [outdoor]

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Luggage storage
  • Babysitting service
  • Newspapers

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 650 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.2 km
Distance to Airport: 38 km
Internet Usage Fee: 0 HKD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 31
Number of Rooms : 55
Time to Airport (Minutes): 40
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Very good



  • Cleanliness 8.6
  • Facilities 7.8
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.6
  • Food/Dining 6.8

Bruce G.
United Kingdom
August 25, 2016
Our trip to Singapore & Hong Kong
The area surrounding the hotel is an eye opener for us foreigners. Once inside the hotel you think your in paradise. We found most of the staff extremely friendly and polite. I must give a special mention to Mark, the man on the front desk in the evenings. An absolutely great friendly and welcoming bloke. The room had a great view and the style was mind blowing. Very accommodating and the breakfast on Level 3 was really nice. The hotel is very close to public transport which was very cheap. Just make sure you have plenty of change. The only negative is that for a clean and decent restaurant you have to go for a 10 - 20 minute walk. Food is very expensive compared to Australia and the quality of the food served was excellent.

SHENGYE Z.
China
August 15, 2016
worth the money!
great location, handy phone, beautiful room

Sam C.
Hong Kong
July 30, 2016
convenience place
convenience place, staff nice but little bit smell in bathroom

SUK H.
South Korea
July 15, 2016
Great
Very convenient and excellent

SUK H.
South Korea
July 15, 2016
Great
Very convenient and excellent

SUK H.
South Korea
July 15, 2016
Very convenient and excellent
Very convenient and excellent

SUK H.
South Korea
July 15, 2016
Great
Very convenient and excellent

Simon P.
Malaysia
July 10, 2016
Strategied located
The location of hotel located at the hub of city centre. Conveniently access to shopping and MTR station.

ROBERTO I.
Philippines
June 29, 2016
A very good and relaxing experience staying in Mercer Hotel. The personnel in the Reception are ver
I will suggest one thing: Breakfast menu should not be of the same kind everyday. We ate the same breakfast for all of 4 days we stayed in your Hotel.

ray K.
United States
June 13, 2016
Great location
The Sheung Wan neighborhood is changing fast. The nice simple rooms are like mini apartments. The Mercer has a simple gym, and a great breakfast. I've stayed in the property a number of times in the past, but noticed it is not aging well. I was disappointed in the working order of the bathroom.



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