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Recent customer comments

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based on 1207 reviews
  • Cleanliness 8.8
  • Facilities 8.3
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 6.9
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Yean G. from Malaysia
Stayed 2 nights in August 2015
good location
location, kitchen clean
Reviewed September 03, 2015

Sally L. from New Zealand
Solo travelers
Stayed 4 nights in August 2015
Fantastic inner city accommodation
Location, room size, price!
Really enjoyable would totally stay again.
Reviewed September 01, 2015

Tat C. from Singapore
Business travelers
Stayed 2 nights in August 2015
Best value
Location is good, transport is good, Staff is good
No words to describe this hotel, its beyond my expectation, nice and comfortable and the price is ideal....location is perfect. Cannot ask for more.
Reviewed August 31, 2015

Eva S. from Indonesia
Families with young children
Stayed 2 nights in July 2015
Good location
Location, affordable, clean
Reviewed August 29, 2015

Adeline C. from Singapore
Families with young children
Stayed 4 nights in August 2015
Parking, laundry, proximity to supermarket
Very pleasant
Reviewed August 27, 2015

Merrilyn O. from Singapore
Stayed one night in August 2015
Excellent location
Location, clean, spacious
The hotel is located very close to the bourke street mall. It was also clean and spacious
Reviewed August 22, 2015

David B. from Australia
Stayed 5 nights in August 2015
Great Hotel if you want to explore Chinatown
location, cleanliness, good sized room
We did enjoy our stay at the Citadines. It has a good gym and pool facilities and it's location has it very close to Melbourne's Chinatown area which has some of the best Chinese food outside of Asia.
Reviewed August 21, 2015

leaqnne D. from Australia
Families with young children
Stayed one night in August 2015
Happy customers
Great location. Great service. Very comfortable bed
Reviewed August 20, 2015

Alicia T. from Singapore
Stayed 3 nights in August 2015
Spacious room at a great location!
Large room, high floor rooms has good view and staff are helpful
Love the room as its large and clean. We stayed in a room on the 19th floor that faces the city thus we have a very good view from the hotel room! The staff are generally very helpful too. The location of the hotel is very convenient to get to the key spaces such as Federation Square and the popular dining places along Exhibition Street, Collins street, etc. Located within the free tram zone, it's a short ride away from the Southern Cross Station. Great stay!
Reviewed August 17, 2015

Jeanie P. from Singapore
Stayed 4 nights in August 2015
comfy stary
comfort, kitchen, friendly staffs
Reviewed August 17, 2015