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Citadines on Bourke Melbourne

131-135 Bourke Street, Melbourne CBD, Melbourne, Australia 3000 (Show on map)

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Area: Melbourne CBD Number of Rooms: 380
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Recent customer reviews

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Fantastic

8.3

based on
923 reviews

Value for Money
8.0
Location
9.3
Staff Performance
8.5
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.4
Food/Dining
6.9
All reviews (923)
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Annette S. Groups Australia, February 15, 2015
what I like about Citadines

location
10
Benjamin M. Couples Australia, February 15, 2015
Great place for one night in the City

Location, Comfort and Helpful
9.3
Adam C. Couples Australia, February 15, 2015
Excellent room and service

Cleanliness, Location and Staff.
9.3
Our stay was too brief! The room was clean and spacious and the staff were friendly and helpful.
Andrew F. Couples Australia, February 15, 2015
Location

Location, location, location
7.3
Melissa M. Families with older children Australia, February 15, 2015
Girls Day Out

location, friendly staff, great view
9.7
Great location to hit the shops and a quick tram ride to Etihad Stadium for a concert. It was also quiet, which can be hard in a hotel, especially a busy one like this was. Would definitely stay there again
Alexandra E. Couples Australia, February 15, 2015
Very happy stay

Location, staff, modern styling
8
Evelyn J. Couples Australia, February 15, 2015
Valentine's at citadines

Good location.
6.7
Good location, room clean and tidy and rather spacious. However the room was over priced.
Megan Y. Families with older children Australia, February 15, 2015
World Cup

Location, staff and amenities
8.3
We has 4 rooms, and all were excellent
Jayson M. Couples Australia, February 15, 2015
Citadines. No good

Location
4
I feel this hotel setup was well below par. My fiance and i got a room that had two singles beds pushed together..
Catherine P. Couples Australia, February 15, 2015
Superb in customer service

Staff efficiency, customer service and hotel ambiences.
10
Citadines staff were one of the many fewer employees I have taken my hats off to; for their impressive customer service, thorough information advices whilst sincerely being friendly packed with great smiles. It wasn't the hotel, ambiences and or the amenities that had me in awed about this particular hotel (but it was a bonus), simply put " these staff - Jason, Vaia, Summer, Florence and Deffendar " made my stay fantastic. It was great to see such gem within known industry who loves and enjoy their jobs. All of staff named dealt with my request, queries and room glitches in an effective, efficient and consistent manner. Highly recommend and am pleased to say Citadines staff customer service standard is much more than a 4 star, it is a world class.

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Customer Reviews - Citadines on Bourke Melbourne , Melbourne

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