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Recent customer comments

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based on 1205 reviews
  • Cleanliness 8.8
  • Facilities 8.3
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 6.9

Seong F.
July 13, 2016
Very Late Room Cleaning
Late room cleaning, staff not attentive and helpful

Suwandi W.
July 11, 2016
Could use more help (with luggages and other services) during peak season

Song M.
July 11, 2016
Conveniently located in CBD
Great place to stay, conveniently located and easily accessible to shopping as well as lots of great food around.

Jason H.
July 10, 2016
Good hotel
Good location

Steven E.
July 07, 2016
Good location
Good location

linda O.
July 06, 2016
Fab stay in the city
Very good

Irene K.
July 06, 2016
Excellent stay @ Citadines!
Citadines on Bourke is almost the perfect place to put up while in Melbourne for vacation or even for work. Ive stayed there for 4 days in total in 2 different rooms. The room is spotless, spacious with a comfortable bed, cozy couch and a well equipped kitchenette. The hotel is also strategically located within CBD and the free tram zone, with plenty of shopping, cafes and restaurants just within walking distance. Almost all touristic points can be assessed via the free trams. It is also not far from the airports with various transportation modes available. The staff were extremely helpful, welcoming and knowledge in providing us directions. This place is highly recommended!

Billy C.
Hong Kong
July 04, 2016
Fantastic Stay
The location is superb with very clean room and facilities. Can't complain anymore.

Trudy I.
June 30, 2016
Nice room but make sure you're on a higher floor otherwise you'll be looking at a wall!
Great hotel but beware , lower floor rooms are directly facing a huge brick wall

G C.
June 27, 2016