Excellent 8.1
Based on 683 reviews

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About Citadines Shinjuku Hotel


Citadines Shinjuku Hotel is in a prime location, within close proximity to Tokyo's urban center of Shinjuku East area and Marunouchi and Toei Shinjuku subway stations. This new residence offers a variety of services to meet the needs of both business and leisure guests. Surrounding the hotel are a multitude of trendy restaurants, supermarkets, shopping malls and the Shinjuku Gyoen National Garden. It is a 90-minute drive from the Narita Airport and 50-minute from the Haneda Airport. The nearest subway stations are merely a few minutes walking distance away. Citadines Shinjuku Hotel is a centrally located hotel with personalized services for guests to enjoy.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park
  • Bicycle rental

Fitness & recreation

  • Fitness center

Food & beverage

  • Vending machine


  • Pets allowed

Cleaning services

  • Laundromat
  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers

On-site facilities

  • Elevator
  • Smoking area
  • Shared lounge/TV area

Health and security

  • front desk [24-hour]

Languages spoken

  • English
  • Japanese
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Maximum children allowed per room is 1. Any additional child will be charged an extra fee.

Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 864 JPY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: YES
Number of Floors: 12
Number of Rooms : 160
Parking Fee (per day): 2160 JPY
Room Voltage: 100
Time to Airport (Minutes): 90
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type

  • Cleanliness 8.9
  • Facilities 8.1
  • Location 7.8
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.4
  • Food/Dining 6.4
Sort by

Chanon P. from Thailand
Families with older children
Stayed one night in July 2016
Value and good facilities
Reviewed August 04, 2016

Chanon P. from Thailand
Families with older children
Stayed 2 nights in July 2016
Value and good facilities
Reviewed August 04, 2016

shierly S. from Indonesia
Stayed one night in July 2016
A bit far from train station. But the room is clean and spacious compare to usual hotel room at japan
Reviewed July 30, 2016

Fu L. from Singapore
Families with older children
Stayed 3 nights in July 2016
Nice hotel
This hotel is nice because is near the subway and equip with a small kitchen.
Reviewed July 28, 2016

Hui C. from Singapore
Stayed one night in July 2016
Cheap for Tokyo
The room is clean but the toilet is small. WIFI is weak in the room.
Reviewed July 27, 2016

Melanie C. from Hong Kong
Solo travelers
Stayed 2 nights in July 2016
Great to have own mini kitchen
Definitely bigger than average hotel in Tokyo. Best part is having a kitchen as Tokyo had lots of great supermarkets and can bring home to make. A 10 min walk from main hustle and bustle of shinjuku which is good for those who like to be in a quiter side of town. I would stay there again next visit!
Reviewed July 21, 2016

Edgar A. from United States
Stayed 20 nights in June 2016
Great hotel for long stays
Amazing hotel for long vacations! I recommend it to any couple that plans to be there more than a few days because it's got all you need, kitchen, closets, bathroom, tv, wifi, and bed. Great hotel overall
Reviewed July 17, 2016

Anil K. from India
Families with older children
Stayed 7 nights in June 2016
Execellent stay
Excellent experience. Great location (shopping, metro and bus stations at walking distance). Very courteous and helpful staff. Highly recommended.
Reviewed July 10, 2016

Sarah L. from Hong Kong
Families with older children
Stayed one night in July 2016
We requested an additional pillow for each person in our party - 4 persons (2 persons in 2 twin rooms). We were told only one additional pillow per room. That is not the level of helpfulness I would expect at a Citadines hotel.
Reviewed July 05, 2016

HUI-CHIA W. from Taiwan
Stayed 2 nights in July 2016
Nice stay
Distance to JR Shinjuku is around 20 min walk but near Tokyo Metro station (3 min walk) so you may consider depends on your primary transportation way and luggage size. A pleasant stay still, staff can speak English fluently and hotel is clean.
Reviewed July 04, 2016


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