Excellent 8.1
Based on 675 reviews

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About Citadines Shinjuku Hotel


Citadines Shinjuku Hotel is in a prime location, within close proximity to Tokyo's urban center of Shinjuku East area and Marunouchi and Toei Shinjuku subway stations. This new residence offers a variety of services to meet the needs of both business and leisure guests. Surrounding the hotel are a multitude of trendy restaurants, supermarkets, shopping malls and the Shinjuku Gyoen National Garden. It is a 90-minute drive from the Narita Airport and 50-minute from the Haneda Airport. The nearest subway stations are merely a few minutes walking distance away. Citadines Shinjuku Hotel is a centrally located hotel with personalized services for guests to enjoy.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • bicycle rental

Fitness & recreation

  • fitness center

Food & beverage

  • vending machine


  • pets allowed

Cleaning services

  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers

On-site facilities

  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk

Languages Spoken

  • English
  • Japanese
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Maximum children allowed per room is 1. Any additional child will be charged an extra fee.

Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 864 JPY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: YES
Number of Floors: 12
Number of Rooms : 160
Parking Fee (per day): 2160 JPY
Room Voltage: 100
Time to Airport (Minutes): 90
Year Hotel Built: 2009
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Recent customer comments

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  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.0
  • Location 7.8
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.4
  • Food/Dining 6.4

Melanie C.
Hong Kong
July 21, 2016
Great to have own mini kitchen
Definitely bigger than average hotel in Tokyo. Best part is having a kitchen as Tokyo had lots of great supermarkets and can bring home to make. A 10 min walk from main hustle and bustle of shinjuku which is good for those who like to be in a quiter side of town. I would stay there again next visit!

Edgar A.
United States
July 17, 2016
Great hotel for long stays
Amazing hotel for long vacations! I recommend it to any couple that plans to be there more than a few days because it's got all you need, kitchen, closets, bathroom, tv, wifi, and bed. Great hotel overall

Anil K.
July 10, 2016
Execellent stay
Excellent experience. Great location (shopping, metro and bus stations at walking distance). Very courteous and helpful staff. Highly recommended.

Sarah L.
Hong Kong
July 05, 2016
We requested an additional pillow for each person in our party - 4 persons (2 persons in 2 twin rooms). We were told only one additional pillow per room. That is not the level of helpfulness I would expect at a Citadines hotel.

July 04, 2016
Nice stay
Distance to JR Shinjuku is around 20 min walk but near Tokyo Metro station (3 min walk) so you may consider depends on your primary transportation way and luggage size. A pleasant stay still, staff can speak English fluently and hotel is clean.

kirra A.
June 30, 2016
This hotel was easy to find thanks to great directions through Agoda. Not too far from the train station by taxi.

geeta S.
United Kingdom
June 28, 2016
Nice room with in room facilites
a bit far from stations esp with luggage to carry but hotel as an apartment was clean and comfortable and good size room. As we had not booked breakfast at this hotel it was nice being able to prepare something to eat in the small kitchenette. was an a relatively quiet area in busy Sinjuku which was appreciated with choices of restaurants and bars in the area . had the option of a coin laundry which we did not need at the time.

Yew L.
June 28, 2016
Value for money except about far from JR Shinjuku Station
The hotel is value for money. Though there is a near-by subway of Shinjuku Gyoemmae Station by Marunouchi Line, It is quite a distance from JR Shinjuku Station. If there is no heavy baggage to lug along, then it will be ok. There are also some food outlets near-by.

Wendy F.
June 23, 2016
Nice Hotel
Nice hotel with nice and helpful staff

June 22, 2016
Great hotel
Friendly staffs. Wonderful laundry facility. Nice room layout. Location wise abit far off from subway.