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Excellent 8.2
Based on 664 reviews

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About Citadines Shinjuku Hotel


Citadines Shinjuku Hotel is in a prime location, within close proximity to Tokyo's urban center of Shinjuku East area and Marunouchi and Toei Shinjuku subway stations. This new residence offers a variety of services to meet the needs of both business and leisure guests. Surrounding the hotel are a multitude of trendy restaurants, supermarkets, shopping malls and the Shinjuku Gyoen National Garden. It is a 90-minute drive from the Narita Airport and 50-minute from the Haneda Airport. The nearest subway stations are merely a few minutes walking distance away. Citadines Shinjuku Hotel is a centrally located hotel with personalized services for guests to enjoy.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • bicycle rental

Fitness & recreation

  • fitness center

Food & beverage

  • vending machine

Cleaning services

  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers

On-site facilities

  • elevator
  • shared lounge/TV area

Health and security

  • 24-hour front desk

Languages Spoken

  • English
  • Japanese
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Maximum children allowed per room is 1. Any additional child will be charged an extra fee.

Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 864 JPY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: YES
Number of Floors: 12
Number of Rooms : 160
Parking Fee (per day): 2160 JPY
Room Voltage: 100
Time to Airport (Minutes): 90
Year Hotel Built: 2009
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Agoda Verified Reviews

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  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 7.8
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.4
  • Food/Dining 6.4

9.2 kirra A.
June 30, 2016
This hotel was easy to find thanks to great directions through Agoda. Not too far from the train station by taxi.

8.8 geeta S.
United Kingdom
June 28, 2016
Nice room with in room facilites
a bit far from stations esp with luggage to carry but hotel as an apartment was clean and comfortable and good size room. As we had not booked breakfast at this hotel it was nice being able to prepare something to eat in the small kitchenette. was an a relatively quiet area in busy Sinjuku which was appreciated with choices of restaurants and bars in the area . had the option of a coin laundry which we did not need at the time.

7.2 Yew L.
June 28, 2016
Value for money except about far from JR Shinjuku Station
The hotel is value for money. Though there is a near-by subway of Shinjuku Gyoemmae Station by Marunouchi Line, It is quite a distance from JR Shinjuku Station. If there is no heavy baggage to lug along, then it will be ok. There are also some food outlets near-by.

8.4 Wendy F.
June 23, 2016
Nice Hotel
Nice hotel with nice and helpful staff

8 WEE K.
June 22, 2016
Great hotel
Friendly staffs. Wonderful laundry facility. Nice room layout. Location wise abit far off from subway.

7.6 Ting-Ting Y.
June 20, 2016
clean and nice service
location is a bit far from station but should be fine. staffs are friendly.

8 HUI C.
June 17, 2016
staff was helpful, near metro station
hard to find the hotel location at the 1st night, but found it's quite near metro station later, staff was helpful, comfortable stay in the hotel.

5.2 Feifei W.
June 05, 2016
Clean by far from station
Very far from the station

9.2 GOH K.
June 04, 2016
Nice hotel, suitable for long stay
A 200m walk to nearest subway station is not too unpleasant, the room itself is quite comfortable except the fact that the tv channel is kinda limited to sports channel.

8.4 Albert C.
United States
June 01, 2016
Great budget hotel in Tokyo
Everything about this hotel is nice. It is modern, relatively inexpensive, located at a convenient place and has a small kitchen. Here is what I don't like. Before our visit, I received an email asking me to fill out my preference, including the location preference of my room. I specifically mentioned higher floor and away from the elevator. When I checked into my room, it is on the 2nd floor and right in front of the elevator. I felt like they asked for our preference, but ignored what we put down.