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Very good 7.8
Based on 954 reviews

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About Citadines Uplands Kuching

Description

Situated in Kuching's city center, Citadines Uplands Kuching is the perfect place to experience Kuching and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations. Offering hotel guests superior services and a broad range of amenities, Citadines Uplands Kuching is committed to ensuring that your stay is as comfortable as possible. A selection of top-class facilities such as laundry service/dry cleaning, shuttle service, shops, airport transfer, and meeting facilities can be enjoyed at the hotel. This property is home to 215 bedrooms, all tastefully furnished to provide comforts such as satellite/cable TV, ironing facilities, a refrigerator, and a work desk. Recreational facilities available at the hotel include an outdoor pool, sauna, and fitness center. With an ideal location and facilities to match, Citadines Uplands Kuching hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center

Swimming & soaking

  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • room service

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • babysitting

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • shops

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Policies

Please note that shuttle service is provided but its chargeable at RM12.00 per person per ride. The shuttle service is only available from 9AM – 5PM with 48 hours notice prior to arrival date. Please contact the hotel directly for this arrangement.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 14.84 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 215
Year Hotel Built: 2012
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 8.1
  • Room Comfort/Standard 8.4
  • Staff Performance 8.0
  • Value for Money 7.9
  • Food/Dining 5.7

6.4 Hea L.
South Korea
July 01, 2016
Good location. Kind staffs.
Wifi was so slow in the room. Housekeeping needs to improve. Breakfast was simple and enough. We will choose again because of location.

8 edwin C.
Indonesia
July 01, 2016
Ok, good
Ideal hotel for me

9.6 Izwan D.
Malaysia
June 30, 2016
Great place
Seriously value for money!

8.4 Kang I.
Malaysia
June 30, 2016
Great location, comfortable and big room
The shopping mall just opposite the hotel, the room are clean and comfortable.

7.2 KAI C.
Malaysia
June 28, 2016
What you had book is different then what you get.
At first, booking show the room got 1 single bed and 1 double bed given. When check in only available to get 1 double bed only and the room is small. So is not comfortable at all.

8 jeffrey H.
Malaysia
June 28, 2016
Comments on hse keeping
Guess housekeeping need improvement..The carpet in masterroom was soaking wet..yuchky feeling stepped on..The toilet bowl was blocked n smudged shits were floating ......

6.8 Ang T.
Malaysia
June 27, 2016
no
Great location, comfortable n big room

8.4 Siti Z.
Malaysia
June 26, 2016
Good
Everything's good

6.8 Marilyn L.
Malaysia
June 26, 2016
Lobby at 2nd floor
No bell boy to carry all my boxes and luggages as I was alone. And room they gave me are so far..... Need to walk very far taking all my stuff. And breakfast is so far the worst I had, a lot of small flies around the food.

9.6 Moi L.
Malaysia
June 24, 2016
Feedback
I like this hotel very much


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