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Citadines Uplands Kuching

No 55, Jalan Simpang Tiga, Kuching City Center, Kuching, Malaysia 93350

Recent customer reviews

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Very good

7.8

based on
862 reviews

779 reviews in English

Value for Money
7.9
Location
8.1
Staff Performance
8.0
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.4
Food/Dining
5.8
All reviews (862)
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Jacelyn T. Business travelers Malaysia, January 13, 2015
Convenient to get food from the mall

Spring mall, clean room, good tv channels
7.7
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Hua D. Families with young children Malaysia, January 13, 2015
My first stay at Citadines

The room air cond is cold enough ,the room is clean and got apartment type and there are many shops inside the building.
7
The rooms are quite conform and there is a shopping mall called the Spring just opposite the hotel and a cafe at G level.
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Shin S. Couples Malaysia, January 7, 2015
Good over all

Reasonable price,good location, agoda booking
7.7
Good
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Chwee W. Business travelers Malaysia, January 7, 2015
Great Value Hotel-Apartment

Value, Location and In-room Amentities
8
This is managed by the same people as Ascott and Somerset, and intended to be a serviced apartment, while renting out the rooms for short stay as well. Great rooms, no complaints there. The rooms are very well equipped, from the kitchen to the closet. The staff is very friendly and helpful. The breakfast has much room for improvement.
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Chwee W. Business travelers Malaysia, January 6, 2015
Great Value Apartment-hotel

Value, Location and Service
8
This is managed by the same people as Ascott and Somerset, and intended to be a serviced apartment, while renting out the rooms for short stay as well. Great rooms, no complaints there. The rooms are very well equipped, from the kitchen to the closet. The staff is very friendly and helpful. The breakfast has much room for improvement.
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Nam C. Families with older children Malaysia, January 3, 2015
clean

clean
7
the room was clean and the location was great
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Wong L. Families with young children Malaysia, January 2, 2015
building special design of hotel

room size, design n tge style
8
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Mohd L. Families with young children Malaysia, January 1, 2015
One of the best

Location, room size and facilities
9.3
the hotel is fantastic, the room is really clean and comfortable . feel like i stay at 5 star hotel
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Mohd L. Families with young children Malaysia, January 1, 2015
One of the best in kuching

value for money, location and room size
8.7
this seems like 5 star hotel and highly recomended to people travel with the family.
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Melissa R. Families with young children Malaysia, December 28, 2014
Decent place to stay at

location, lots of eateries, peaceful
7.3
I am actually pleased with the place. The room was sufficiently large enough to cater a family of four plus 3 guests( my parents and sib ) who come over for tea and what nots. Pros : 1) The location was actually great. We were near The Spring Mall, and it was literally a walk away. There are eateries around, if one is not too fussy. If Asian hawker food is not your thing, then the Spring should be able to cater other international flavour. The very least, they have KFC and Pizza. 2) It was also kinda quiet place, but if you are pretty sensitive to noises, then not really. There is a karaoke place somewhere nearby and a bar downstairs. Sounds travel much easily on a quiet night. Cons: 1) Sadly, while there is a place to cook and dishes, it is not enough when one plans to have a dinner for seven people. They will loan 2 sets of plates and bowls and cutlery if we sign the waver. Never heard of this before. 2) The breakfast was reasonable. I am not expecting 5 star dining, but the very least, make sure the plates were not oily. Overall, it was a great stay. My parents on the other hand wasn't too happy. Someone had itchy fingers and charged my dad's card - two weeks after we left the place. So, thanks making their first stay in a place I recommended lousy.
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