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Very good 7.8
Based on 1008 reviews

Recent customer comments

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Very good



based on 1008 reviews
  • Cleanliness 8.3
  • Facilities 7.9
  • Location 8.1
  • Room Comfort/Standard 8.4
  • Service 8.0
  • Value for money 7.9
  • Food/Dining 5.7
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Mun C. from Malaysia
Solo travelers
Stayed one night in August 2016
Comfort stay
New and good..Overall satisfactory
Reviewed August 21, 2016

Tony W. from Malaysia
Business travelers
Stayed one night in August 2016
Clean & Comfort Room
Walking distance to The Spring, clean and comfort room, friendly staff.
Reviewed August 18, 2016

Pui C. from Singapore
Couples
Stayed 2 nights in August 2016
I love the facilities & equipment prepared for the clients but i dislike the hotel breakfast
Overall I kinda enjoyed my 3days stay at citidines but I am very disappointed with the breakfast provided. Is was awful to taste & not appetizing. As a prestigious hotel, the breakfast provided must be kept clean, fresh & delicious. I discovered some insects were flying inside one of the buns/bread cover thus I felt totally turn off to dine o had my breakfast there again. You should revise seriously on this matter...
Reviewed August 18, 2016

Choon N. from Malaysia
Business travelers
Stayed 2 nights in August 2016
Nice Hotel
Everything is all right except found ants in our room. Overall is a good stay.
Reviewed August 17, 2016

Teh T. from Malaysia
Business travelers
Stayed 2 nights in August 2016
Nice Hotel to stay
Room is clean and facilities well maintain. Will stay again for my next visit to Kuching.
Reviewed August 17, 2016

Khee H. from Malaysia
Families with young children
Stayed 2 nights in August 2016
Nice layout and spacious
When we were there, the AC malfunctioned. However, the team came and solved it quickly. Thank you
Reviewed August 15, 2016

Gek C. from Malaysia
Couples
Stayed one night in August 2016
n/a
Value for money
Reviewed August 09, 2016

Hooi L. from Malaysia
Families with young children
Stayed one night in August 2016
Spacious Room and Nice staffs
Great location and shopping mall The Spring just opposite the hotel.
Reviewed August 07, 2016

Chee W. from Malaysia
Business travelers
Stayed one night in August 2016
Disappointing
as part of the Ascot group, it is quite disappointing. Breakfast was awful, wifi kept dropping out, hallways had no aircon and toiletries provided was not up to standard.
Reviewed August 04, 2016

LIM H. from Malaysia
Couples
Stayed 5 nights in February 2016
Good
Just opposite the shopping center. Good location, clean. Everything is good.
Reviewed August 03, 2016