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About Citihub Hotel @Tunjungan


Situated in Surabaya Center, Citihub Hotel @Tunjungan is the perfect place to experience Surabaya and its surroundings. Situated only from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Citihub Hotel @Tunjungan also offers many facilities to enrich your stay in Surabaya. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, business center, elevator, shops.

The hotel features 34 beautifully appointed guest rooms, many of which include television LCD/plasma screen, mirror, towels, internet access – wireless (complimentary), non smoking rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Citihub Hotel @Tunjungan is an ideal place of stay for travelers seeking charm, comfort and convenience in Surabaya.
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  • free Wi-Fi in all rooms

On-site facilities

  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • business center

Languages Spoken

  • English
  • Indonesian
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All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.

The property requires a refundable security deposit of IDR 200000 upon check-in.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 34
Parking Fee (per day): 0 IDR
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Recent customer comments

Filter by traveler type
All reviews (71)

Business travelers (28)

Couples (8)

Solo travelers (16)

Families with young children (9)

Families with older children (5)

Groups (5)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

5.2 kowi E.
May 24, 2016
Citihub Hotel
My first stay here and quite disappointed. Language and wifi is a big issue for me.

9.3 Jennifer K.
United States of America
February 15, 2016
Great value
Location, easy breakfast, cleanliness
Overall very good. Walkable to Tunjugan Plaza for dinner and Majapahit for a drink, easy to get to and get a taxi from. Extremely clean with all necessities (you have to pay for towels and toiletries but it's minimal), great bathroom. My only problem was that breakfast opened at 7 (despite saying 6 on the leaflet) and we had to leave at 7 - 7:15 so we were rushed. 6 would be better and it's what their info says.

7 Andreas Y.
January 06, 2016
A decent mini hotel in the heart of Surabaya
the location
I spent a night in this hotel with my wife. To my opinion the hotel was a bit tiny. The lobby was not spacious enough to accept the guests in parallel with the small parking space. As a budget hotel, they didn't provide towels and amenities. You got to pay to have them. The wifi internet connection was not so good though. However, the bedroom was pleasant. The room was surprisingly spacious for a budget hotel and I praise its cleanliness. The best thing about this hotel is definitely the location. Located in the front of Tunjungan Plaza Shopping Mall provides a convenient shopping experience. Just cross the street and you're there. Overall this is not a cheap hotel compared to the facilities. But anyway, you're in the heart of Surabaya after all.

8.3 Gita P.
November 10, 2015
Small but comfortable.
Location, clean, good price
Wide space and clean hotel. Did not expect it from this hotel as it looks small and the price is not expensive. Location is very near to the Tunjungan Plaza, only across the street.

5.7 nico E.
October 28, 2015
Amazing Surabaya

8.3 Ricky S.
June 27, 2015
nice hotel
Good location, value for money, clean room
Pleasant & satisfied

7.3 Vita R.
January 03, 2015
Location n cleanliness
Location, price, room
Great.. The location is near the tunjungan plaza

7.7 Issa A.
December 30, 2014

8.7 Phoebe L.
December 11, 2014
Value for money!
Room service, location, bed comfort
The rooms turn out to be better than expected. Simple and value for money. The TV channels can be improved. Will be good if they could include complimentary towels as well.

6 ishwardas T.
December 06, 2014
not convenience
location,cleanroom,clean bathroom
Lobby area bad,they should just add some rp 25000,into room rate,,,rather then ask d guest To pay rp 5000 for towel rent,,rp 7500. For soap,,and rp 15000 about for breakfast,, Such service ,not comfortable at all,, This just My personal view,