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Very good 7.5
Based on 76 reviews

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About Citihub Hotel @Tunjungan


If what you're looking for is a conveniently located hotel in Surabaya, look no further than Citihub Hotel @Tunjungan. The city center is merely away and the airport can be reached within minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Citihub Hotel @Tunjungan also offers many facilities to enrich your stay in Surabaya. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, business center, elevator, shops.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Citihub Hotel @Tunjungan hits the spot in many ways.
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  • free Wi-Fi in all rooms

On-site facilities

  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • business center

Languages Spoken

  • English
  • Indonesian
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All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.

The property requires a refundable security deposit of IDR 200000 upon check-in.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 34
Parking Fee (per day): 0 IDR
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Agoda Verified Reviews

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Very good

  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 8.7
  • Room Comfort/Standard 8.0
  • Staff Performance 7.2
  • Value for Money 7.6
  • Food/Dining 5.6

Iwan G.
June 05, 2016
Staff & location are nice

Iwan G.
June 05, 2016
Location & staff are good

Fang F.
May 31, 2016
Overall good
Place is very convenient if you really have business in tunjungan plaza

Iwan G.
May 31, 2016
Location, staff are two thumbs up things

carolien T.
May 31, 2016
Nice Hotel Budget
Good Location, clean, friendly staff, quiet although at the city center, near to the shopping center, restaurant, city hall, all just as far as you can walk

kowi E.
May 24, 2016
Citihub Hotel
My first stay here and quite disappointed. Language and wifi is a big issue for me.

Jennifer K.
United States
February 15, 2016
Great value
Location, easy breakfast, cleanliness
Overall very good. Walkable to Tunjugan Plaza for dinner and Majapahit for a drink, easy to get to and get a taxi from. Extremely clean with all necessities (you have to pay for towels and toiletries but it's minimal), great bathroom. My only problem was that breakfast opened at 7 (despite saying 6 on the leaflet) and we had to leave at 7 - 7:15 so we were rushed. 6 would be better and it's what their info says.

Andreas Y.
January 06, 2016
A decent mini hotel in the heart of Surabaya
the location
I spent a night in this hotel with my wife. To my opinion the hotel was a bit tiny. The lobby was not spacious enough to accept the guests in parallel with the small parking space. As a budget hotel, they didn't provide towels and amenities. You got to pay to have them. The wifi internet connection was not so good though. However, the bedroom was pleasant. The room was surprisingly spacious for a budget hotel and I praise its cleanliness. The best thing about this hotel is definitely the location. Located in the front of Tunjungan Plaza Shopping Mall provides a convenient shopping experience. Just cross the street and you're there. Overall this is not a cheap hotel compared to the facilities. But anyway, you're in the heart of Surabaya after all.

Gita P.
November 10, 2015
Small but comfortable.
Location, clean, good price
Wide space and clean hotel. Did not expect it from this hotel as it looks small and the price is not expensive. Location is very near to the Tunjungan Plaza, only across the street.

nico E.
October 28, 2015
Amazing Surabaya