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Verified traveler reviews

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based on 2301 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.0
  • Location 8.0
  • Room Comfort/Standard 6.8
  • Service 6.5
  • Value for Money 7.1
  • Food/Dining 6.3

Abang M.
March 31, 2015
great location!
easy acces to shopping location. clean room and nice breakfast

ahmet D.
March 31, 2015
one of the worst.
I've stayed in deluxe room with breakfast for two nights. The worst 3 star hotel ever. Interestingly, they have wifi near lobby nowhere else and they did nothing to fix it. I requested a room change near lobby wifi in first floor and they refused that. Room has air conditioning but no ventilation. This makes room smelly and dusty. There is a water fountain in every floor near the elevators but only room temperature water can be found. Room didn't have the followings; Daily newspaper, in house movies, hair dryer, ironing facilities, neither wifi nor lan connection. The only good side of this place is the location very close to public transportation. In sum, I have stayed in 2 star hotels which are better than this. If you aren't going to spend time in your room this hotel might be good for you. Otherwise find somewhere else.

syed E.
March 29, 2015
competative and good for traveller
Convinient to access and tidy

Jamiil J.
March 29, 2015
hotel entrance not good and not visible
Good price and breakfast included
Staff too slow to process check in procedure otherwise hotel good.

Mohamad S.
March 26, 2015
Reasonalable and affordable hotel to stay.
Near to the surrounding shopping centre. Near to ltr station, good service provided by your staff.
I really enjoy with the hotel services provided.

Abdul M.
March 18, 2015
Room a lot bug bed
Not satisfied compare to last visit. Every night fight with bed bugs

peter A.
March 16, 2015
A, b, c

Alaa A.
Palestinian Territory
March 14, 2015
Excellent Location. Little details need attention!
Location & Staff
- Generally, my stay was comfortable & staff were courteous. - I had issues with bed bugs in my room, the changed room for me once and on inspection, requested replacement again! - They were doing some maintenance with water supply system, you can smell the chemicals in the water, and notice the colour change, the hot water was also out, but they never bothered to inform. I reported the hot water problem first, reported it, then noticed the colour and smell. - I guess the hotel may require a business break soon to attend to pest control issues in general, and carry out general facilities maintenance, and possibly modernisation. - Again, I emphasize that my stay was mostly comfortable, and it would have probably deserved higher ratings from me if it were not for the issues I mentioned.

Kaniamuthan K.
March 13, 2015
good location
food location

Suriati M.
March 11, 2015
The staffs are pleasant and helpful. Good location
Location is great. Next to masque, LRT & market. Food is good. Experienced and helpful staffs.
Mostly pleasant. Just that the washroom is smelly and quite dirty. And the carpet floor in the room is left untidy. I'm not keen with one water filter machine provided per floor. It would be great if the hotel provides tea bags, instant coffee packets and such. There's room for improvement. Will stay here again in the future even though there's no parking space available.