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Citin MasJid Jamek by Compass Hospitality

Lot No 7, Seksyen 33, Jalan Melayu, Off Jalan Masjid India, Chinatown, Kuala Lumpur, Malaysia 50100 (Show on map)

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Area: Chinatown Number of Rooms: 138
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

from 2172 reviews

Value for Money
7.1
Location
7.9
Staff Performance
6.5
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.8
Food/Dining
6.2
All reviews (2172)
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Lim K. Couples Malaysia, March 10, 2014
Slow staff

Near to LRT, cheap, and centrally located.
5
Check in cost me half an hour, and the tower need to take by myself. Service very very poor.
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Muhammad F. Couples Singapore, March 10, 2014
Do not expect a 5 star service at this hotel

Location
7.3
Having a difficult time trying to explain to the reception about bath towels. Apparently - no clean towels were available. Had to wait till 7PM for clean towels. Also - WIFI is crap. Does not even let you connect to the network and surf.
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Myint L. Couples Myanmar, March 6, 2014
small hotel but many hotel guests

food is tasty,near shopping,money save more
9
nice food but small rooms
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Aslinah M. Families with young children Malaysia, March 3, 2014
Good and value for money

Location very strategic and easy access to public transport..very close with shooping areas.
5.3
So far so good.., but during breakfast time was pack and one 0f the staff not helpful. Because i come with my younger daughter 3 yrs old..ask for seat.. he said find by my own self and when i asked for cutlery( fork & spoon )..he said don't have. For room service menu..once i am order for meals there said kitchen not ready and i need to wait sometimes more then 1 hr to order..call then still the same.. so very dis pointed. Room clean.. but to small if come for family. not comfortable because table too small when order for room service no place to put the meals.
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Tarmit K. Couples Malaysia, March 3, 2014
2nd booking onwards no breaksfast provided

bellboy and housekeeping very friendly. Front desk staff need to be provided with public speaking skills. Dont serve customer with smile
6
My first booking was including breakfast. The next two booking there was no breakfast included even though i selected room with breakfast for 2 person. This disappointed me on my second and third booking.
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Nadiia D. Couples Ukraine, March 2, 2014
not satisfied with the hotel

the only positive thing was that it is located in the city center
5
The serious problem was that there was no internet connection most of the time. We booked this hotel keeping in mind that they offer free wifi access in all the rooms. Although it was easy to connect to their wifi router, there was no internet, or it was so slow that it was impossible to open a web-page. Due to this fact we had a problem to book the tickets and accomodation in our subsequent destinations. I do not recommend this hotel to those, who want to stay online for any purposes for extended period of time. In addition, food served in the morning as free breakfast was not the best quality either.
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Simon F. Groups Sweden, March 2, 2014
Don't stay here

Free wifi, clean, shower
2
I'll never stay here again.
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Mahesh M. Groups Singapore, March 2, 2014
Hope to see the service improve

Location, Price, And Accessibility
6.3
My second stay at this hotel, however, there wasn't much improvement on the check-in and check-out procedure. It took a very long time to process. The guests were all over the lobby and the small reception area. Hope the staff would be able to handle this better next time. The rooms were simple and clean. Besides the waiting time at check-in and check-out, the hotel is near the train and some major landmarks, making it worth the price and stay.
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Sharifah M. Families with young children Malaysia, March 2, 2014
Room With No Window

Good Location
5.7
The room has no window. This is more like an inn instead of a three stars hotel. But, if you want the room just to rest at night, this room serves the purpose.
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Shaznee S. Couples Singapore, March 1, 2014
location was perfect for shopping.

Location, service and amniety.
6
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Customer Reviews - Citin MasJid Jamek by Compass Hospitality, Kuala Lumpur

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