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Customers like this hotel for:
    Nearest transport:
  • Monorail Station - Chow Kit (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Subang Airport (16.4 Km)
  • Sultan Abdul Aziz Shah Airport (17.2 Km)
    Customer comments:
  • "Clean hotel", "Location (city center)", "Room size", "Value for money"
    Top nearby attractions:
  • Chow Kit Clothes Market (0.1 Km / 2 min walk)
  • University of Malaya (0.4 Km / 5 min walk)
  • The Mall (0.7 Km / 9 min walk)
  • Semua House (1.0 Km / 12 min walk)

Note: Distances are measured as a straight line.

Cititel Express Kuala Lumpur

449 Jalan Tuaku Abdul Rahman,, Chowkit / Putra WTC, Kuala Lumpur, Malaysia (Show on map)

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"Water dispenses, staff attitude,..."

CHIN, Malaysia September 23, 2015

Features of Cititel Express Kuala Lumpur

Hotel Facilities

  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • restaurant
  • safety deposit boxes
  • tours

Sports and Recreation

  • massage
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Malay

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Hotel Description
The Cititel Express Kuala Lumpur is strategically located along Jalan Tuanku Abdul Rahman in Kuala Lumpur's city...see more The Cititel Express Kuala Lumpur is strategically located along Jalan Tuanku Abdul Rahman in Kuala Lumpur's city center. It is close to government offices, financial institutions, and commercial districts and is a part of Little India. Whether on business or holiday, each of the 244 rooms are fitted with modern amenities to ensure a comfortable stay. Guests can enjoy authentic local and Western cuisine at The Terrace and express meals at Cafe Express. Services offered include laundry, valet, currency exchange, meeting and banquet facilities, tours, and sightseeing. Cititel Express Kuala Lumpur blends expert service with state-of-the-art facilities to provide guests with a memorable stay.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (574)

Business travelers (106)

Couples (143)

Solo travelers (76)

Families with young children (106)

Families with older children (80)

Groups (63)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (574)
Sort by:
shahrin T. Business travelers
Malaysia, November 07, 2015
welcome greet

spacious, straregic places. clean
CHIN W. Couples
Malaysia, September 27, 2015
One night at KL

Water dispenses, staff attitude, location
Siti R. Couples
Malaysia, October 10, 2015

Price for a room is expensive but facilities inside the room is bad
Huei K. Business travelers
Malaysia, September 24, 2015

Water Volume is great when shower, room furniture arrangement is great, value for the rate is good
good experience in room tidiness, furniture arrangement, shower etc...however hope to see improvement in car park with more lights to enhance safety. Also, there are cars & lorries blocking the entrance &I exit of car park most of the time.
MA S. Couples
Malaysia, September 25, 2015
2 nights

good location, room is clean, air cond is cold
I stay 2 nights. The room card sometime is not functining, have to reset at counter. The room air cond is too cold for me.
Mohamad F. Couples
Malaysia, September 14, 2015
Nothing..not in a good location.poor car park.....
Daniel T. Families with older children
Malaysia, September 08, 2015
Family room is spaces for 4

1)Bed is comfortable 2) Breakfast 3) Parking (unfortunately back lane was not so pleasant)
Overall is acceptable. Suggestion to improve the following: 1) shampoos room carpet and curtain as it is smells. 2) Bathroom drainage system as water flood easily.
Rabia B. Families with older children
Malaysia, July 23, 2015
Pleasant Stay

Flexibility, Location, Breakfast Buffet
I booked the hotel room for the wrong date. Cititel staff and the Agoda team were so accommodating to allow me to change my date without any fuss or penalties. Very impressive. Location of hotel is great, 4 mins walk to Chow Kit Monorail, 10 mins to Quill shopping mall. Good breakfast buffet.
NG C. Couples
Malaysia, July 22, 2015
"Bad environment"

Cititel Express Kuala Lumpur
The environment is bad. A lot of foreign workers at downstairs. Difficult to find car parks. Was frighten by the environment and did not check in. We end up staying at another hotel.
nick T. Couples
Malaysia, July 18, 2015
Overrated and a lousy service
The water temperature from the shower is inconsistent and can become very hot suddenly. Though had complained about the water temperature issue, but they still reluctant to fix it and asked me to bear with it. The whole room is full of a stinky smell although the room is a non-smoking room. Asked for a large bed, but I got 2 single beds room, and the staff was reluctant to switch a room for us with a lame reason that no more extra room available. The toilet door knob is broken and cannot be unlocked, need to call and wait for the technician to fix it. The hotel is seriously understaffed, although the day I stayed there is a public holiday, but as in a Hotel industry, they should anticipate more customers and give better services. The hotel is located in a crowded area which always have traffic congestion, and the area is quite insecure. Even parked in their basement car park, still feel that the area is insecure for staying long. Find other hotels in other KL area which offers better rate and service

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