Very good 7.6
Based on 5195 reviews

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About Cititel Hotel Penang


This charming property is an excellent choice for tourists who wish to explore the city by foot as it is in the center of several major attractions. Conveniently located on the upper Penang Road, accessing local venues like Little India, St. Francis Xavier Church, and Cheong Tze Mansion is fairly quick and easy. The property boasts guestrooms equipped with standard amenities and toiletries. Guests must try out the international and local Malayan cuisine from four of the on-site restaurants. Cititel Hotel Penang is also experienced and facilitated for business meetings and special events. The conference hall is able to cater up to 750 persons. Visit the gym for a bit of exercise and follow up with a massage session. A 24-hour currency exchange and a travel information service is available at the front desk. Cititel Hotel Penang will undoubtedly enhance your vacation in Penang.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • sauna
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [indoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shop(s)
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express

Languages Spoken

  • English
  • Malay
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Effective from June 1, 2014, the Penang City Council will be imposing Local Council Fee of MYR 3 per room per night, payable directly to the hotel upon check-in.

Child and extra bed policy
Children 0-1 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km.Km
Distance to Airport: 25 km.Km
Number of Floors: 16
Number of Restaurants: 2
Number of Rooms : 451
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1997
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.5
  • Location 8.5
  • Room Comfort/Standard 7.6
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 7.0

Danial B.
July 22, 2016
Value for money
strategic is comfy..internet is fast..recommended

Hon C.
July 22, 2016
Good location
Good location, great views and clean room

Tan H.
July 20, 2016
Stay at Cititel Hotel Penang
It was a good stay, staff was very friendly... Facilities was so so.... Never really go and try and steam room and the mini swimming pool.... But the free breakfast was good. Will go back again next time... Thanks for the wonderful service

July 19, 2016
The rooms were up to expectation.
I'm pleased with the rooms. The beds were very comfortable. The breakfast spread was good.

Tiffany H.
July 19, 2016
Good location
Good location

July 15, 2016
Cititel hotel penang
Good hotel. Friendly staff

Kristina S.
July 15, 2016
This is an old hotel, can hear people from outside talking n walking yet the rest is perfect.

Lim J.
July 14, 2016

Lilyati G.
July 14, 2016
Not as I expected
Good Location

Lim J.
July 13, 2016