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Cititel Hotel Penang

66 Jalan Penang, Georgetown, Penang, Malaysia 10000 (Show on map)

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"Good Location, Clean and Comfortable..."

  • Ashley, Malaysia
  • July 24, 2015
  • Area: Georgetown
  • Rooms : 451
  • Free Wi-Fi

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Room Types
Standard Room With Breakfast
Standard Room Only
Superior Room with Breakfast
Superior Room Only
Deluxe (Room Only)
Deluxe Room With Breakfast
Deluxe Room
Standard Room
Superior Room


When would you like to stay at this hotel?

Features of Cititel Hotel Penang

24-hour room service

airport transfer

car park

coffee shop



facilities for disabled guests

laundry service

meeting facilities


room service

safety deposit boxes



Sports and Recreation

hot tub

indoor pool




free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken




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This charming property is an excellent choice for tourists who wish to explore the city by foot as it is in the center of several major attractions. Conveniently located on the upper Penang Road, accessing local venues like Little India, St. Francis Xavier Church, and Cheong Tze Mansion is fairly quick and easy. The property boasts guestrooms equipped with standard amenities and toiletries. Guests must try out the international and local Malayan cuisine from four of the on-site restaurants. Cititel Hotel Penang is also experienced and facilitated for business meetings and special events. The conference hall is able to cater up to 750 persons. Visit the gym for a bit of exercise and follow up with a massage session. A 24-hour currency exchange and a travel information service is available at the front desk. Cititel Hotel Penang will undoubtedly enhance your vacation in Penang. This charming property is an excellent choice for tourists who wish to explore the city by foot as ... see more
Effective from June 1, 2014, the Penang City Council will be imposing Local Council Fee of MYR 3 per room per night, payable directly to the hotel upon check-in.

Children and extra beds:
Children 0-1 year(s)
Must use an extra bed

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1 km.Km

Distance to Airport
25 km.Km

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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Very Good


from 4706 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (4706)
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Ashley L. Families with young children Malaysia, July 24, 2015
Good Location, Clean and Comfortable

Good Location, Clean and Comfortable
Teng C. Couples Singapore, July 24, 2015
Good location - Georgetown

My stay at Cititel was average. Rooms look dated and tired. Right in heart of Georgetown and plenty of food options. 15 mins walk to malls.
Tan L. Groups Singapore, July 22, 2015
Home away home

Good location, friendly and happy staff
Customer support very good, the toilet flood and maintenance staff came quickly to rectify . I was given a change of room upon request fast. Mr Gabriel was very helpful to us. He sent technical to help when my friend room not cold. Service very efficient and staff serve with smiling face. We enjoyed our stay and hope in future the room can be fill with fragrant oil. Thank you
Thian S. Groups Malaysia, July 20, 2015
For a better hotel in town

Strategic location, easy check out procedure, considerate by providing aircon n fan in a room
So far so good. The pros were as mentioned above. There are still rooms to improve like providing more wall sockets, covering the rubbish bins with plastic bags, and making sure the toiletries and newspaper are being replaced daily.
Lisa L. Groups Malaysia, July 20, 2015
A good location hotel & clean hotel

1. Good location 2. Good attitude 3. Clean & comfort room
We feel very happy to stay here, it's really very convenience due to the good location. They also have free car parking as well. The room is clean & comfortable.
Rajagopal P. Families with young children Malaysia, July 19, 2015
cititel hotel penang

location, cleanliness, staff
Quite okay. Found in very convenient location.only issue is a very small swimming pool and few more sitting places in the lobby.
Khor A. Couples Malaysia, July 19, 2015
Good Value

Cleanliness, location and staff
On K. Families with young children Malaysia, July 18, 2015
Location,staff,hotel all very good! Strongly r

Staff friendly,location good,hotel comfortable
Very good! Strong recommend! Will visit again
Pooi Z. Families with young children Malaysia, July 18, 2015
good location

normal, location, service
need to improve the mattress comfort, facilities should be improve also.
Hii S. Couples Malaysia, July 18, 2015
Convenient place

Convenient place, nice staff, clean
< Previous page 1 - 10 of 4706 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Jalan Campbell
  • The local bazaar at Chowrasta
  • Prangin Shopping Mall

Lying in the heart of the city and being close to commercial areas, the hotel is convenient for business travelers. The historic and cultural sites of Penang are easily accessible, as are a wide range of entertainment and dining options. The hotel is situated at a distance of 20 km from Penang International Airport and transport can be arranged through the reception desk for RM 30 per person.

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Customers like this hotel for:
Nearest transport:
  • Komtar Bus Terminal (0.8 Km / 10 min walk)
Area recommended for:
  • culture
  • restaurants
  • sightseeing
Distance to airport:
  • Penang International Airport (15.1 Km)
Customer comments:
  • "Big rooms" , "Clean rooms" , "Good breakfast variety" , "Near entertainment"
Top attractions in the area:
  • Cheong Fatt Tze Mansion (0.2 Km / 3 min walk)
  • Kayu Nasi Kandar (0.2 Km / 3 min walk)
  • Red Garden Food Paradise & Night Market (0.2 Km / 3 min walk)
  • Upper Penang Road (0.3 Km / 4 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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