Very good 7.5
Based on 11401 reviews

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About Cititel Mid Valley Hotel

Description

Boasting a convenient location in Kuala Lumpur, this property is minutes away from major tourist hot spots. Within the vicinity of popular malls, entertainment centers, and the thriving business district, guests will find this superb lodge fantastic! All 646 are fitted with basic amenities needed for a comfortable stay. All in all, Cititel Mid Valley Hotel is brilliantly appointed. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Cititel Mid Valley Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • elevator
  • shop(s)
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-7 year(s) Must use an extra bed
  • Guests over 7 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 60 km
Number of Floors: 28
Number of Rooms : 646
Time to Airport (Minutes): 45
Year Hotel Built: 2000
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.8
  • Location 8.6
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.2
  • Food/Dining 7.0

Lim P.
Malaysia
July 22, 2016
Good for shopping, food and rest
There was a leak in our room and when we complained, it was taken up immediately by the housekeeping staff. Julie from housekeeping esp deserve special mention calling several times to ensure our needs were attended to. Any shortcomings were more than adequately covered by the prompt and efficient responses by the staff

See P.
Malaysia
July 22, 2016
Good location
Good Location

Guet L.
Malaysia
July 22, 2016
Hassle free
No waste of time waiting for teksi etc. No stress. So many choices. Relaxing.

Pelly L.
Malaysia
July 20, 2016
Room small
It was perfect.....except for room and pillows a bit small......

Kwan T.
Malaysia
July 20, 2016
Nice stay
Very friendly staff. Very convenient cause in mid valley,KTM station is near to hotel

Chiang W.
Malaysia
July 20, 2016
Value for money
Nice hotel and value for money and good for shopping holiday

Chiang W.
Malaysia
July 20, 2016
Good for shopping
Good for shopping and value for money

TC W.
Malaysia
July 20, 2016
Review
1. My package was supposed to come with breakfast, but my name was not the list in the restaurant. Went to sort with the staff in hotel lobby staff, the guy just don't bother to check properly and tell Agoda's packages are w/o breakfast. When I show the Agoda tax invoice in my mobile, he wants me to email to them. Arguing for awhile only let me proceed my breakfast. 2. Packing ticket that has been validated by lobby staff, need to pay $5 to the venting machine. However it needs to go and find the right machine to do it. Not even the machine close the hotel lift. 3. Room is very small and aged, w/o gym and swimming pool facilities in the hotel. 4. Even though location is good, but traffic condition is hectic. Base on the above 2 troubles I encountered & the 3rd comment, I can rate this hotel with disappointment scores.

Azham S.
Malaysia
July 20, 2016
Good location as it is connected with Mid Valley Mall
However the front desk staff not friendly

Edry H.
Malaysia
July 19, 2016
Very good
Everything was perfect, except to some, room may be on the smaller side


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