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Cititel Mid Valley Hotel

Lingkaran Syed Putra, Mid Valley / Bangsar, Kuala Lumpur, Malaysia 59200

Recent customer reviews

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Very good

7.5

based on
10802 reviews

9717 reviews in English

Value for Money
7.2
Location
8.6
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.3
Food/Dining
7.0
All reviews (10802)
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Quek Y. Business travelers Malaysia, February 7, 2016
Location

Location , location , location
7
The queue for check out are extremely slow. Staff so relax and mostly stay rest inside the staff room. Toilet are smelly especially the shower area. Newspaper arrive late. TV not in good function
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Karen W. Families with young children Australia, February 4, 2016
Great location

Shopping and food paradise at doorstep
7.3
Great location with good shopping and cafes. Very thoughtful house keeper- gave us more hangers for our clothes. Pillows are too firm. Hot water in shower took ages (5mins) to come around. The sink and shower need deep cleaning especially in between tiles.
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Chung W. Couples Malaysia, February 3, 2016
Room is small & quite old

Convenient in the sense that hotel is inside the mall.
5.3
Room is small & quite old, renovation needed
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Ng W. Couples Malaysia, January 31, 2016
Easy for shopping

shopping, eating, leisure
6.7
it was good for shopping trip or family trip, walk back to room after tired with shopping. many choice of restaurant
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Weng K. Business travelers Malaysia, January 30, 2016
Nice stay

Location
8
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See S. Solo travelers Malaysia, January 30, 2016
Nice location

Location , food and shopping
6.7
Overall satisfied.
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Jenny C. Couples Singapore, January 30, 2016
Average hotel

Location
6.3
Room was small and lights were dim both in the room and bathroom. The shower area was mouldy. My room was facing the big fan generator. It's was quite noisy in the night.
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Robert D. Couples Australia, January 29, 2016
rooms very small

staff location to shops
6.3
Okay
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Stephen M. Business travelers Singapore, January 29, 2016
I hope they get their Internet issues sorted

Location, service
6.7
Average in terms of everything except Internet access, which was horrid. Basically, depending on the room perhaps, you have to carry your laptop to the door to get any signal. They were apparently in the process of upgrading the Wifi and I hope that solves the problem. Rooms on one side of the hotel can expect some noise from the external aircon units for the adjacent mall. No complaints about breakfast but other than orange juice, things taste like they've been watered down. Would stay again if they can sort the Internet out.
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Aveline J. Solo travelers Malaysia, January 28, 2016
Wonderful stay

location, price and friendliness,
8.7
Excellent stay. Staffs are always willing to assist. I love how they always leave a note from the housekeeping team to wish you well. Love how the Mid Valley shopping mall is just right next to the hotel.
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