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About Citizen Hotel

Description

This hotel has been serving guests for more than 25 years, and with its location, it is no wonder that it is a favorite. Citizen Hotel is located literally on Juhu Beach. Take a walk on the beach or take in a view of the city at night via the waterways. A must-visit monument is the Gateway of India, and there is also a ferry terminal for tours around the city. The Bayview Restaurant at Citizen offers an al fresco section and specializes in Indian, Chinese, and continental dishes. Citizen Hotel offers complimentary airport transfers, currency exchange, and car rental facilities.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop

Access, services, and conveniences

  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Smoking area
  • Lockers

Working and staying connected

  • Photocopying
  • Fax machine
  • Printer

Languages spoken

  • English
  • Hindi
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Policies

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

Please note that Wi-fi Internet access is provided at the hotel lobby.

The property requires a refundable security deposit upon check-in.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10 km
Distance to Airport: 07.00 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 45
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Last Renovated: 2012
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Announcements

The property is undergoing renovation from 20 October 2015 to 31 December 2016. There will be some areas affected by the noise from 10:00 AM to 07:00 PM. For further queries, please contact the property directly.
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 6.9
  • Facilities 6.5
  • Location 8.4
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for money 6.7
  • Food/Dining 6.5
Sort by

SHAJI M. from India
Business travelers
Stayed one night in August 2016
Bad
Other then location its so bad. Smelly as soon as u go inside. Staffs are good but property is old and smelly. Many stray dogs outside and if u r walking to beach at night then careful. This property can be a top class as long as they maintain and manage properly. At the beach , nearbto airport ets are the plus point.
Reviewed August 21, 2016

seebaluck Y. from Mauritius
Families with older children
Stayed 2 nights in July 2016
Good
Overall ok
Reviewed July 24, 2016

Mark S. from Canada
Couples
Stayed 2 nights in April 2016
Great sunsets right on Juhu Beach
Hotel is right on Juhu Beach. Patio resturant overlooks the beach and is great for watching the sun set. Food and service is quite good, room service prompt. Room was clean and comfortable with refrigerator, kettle, safe, great tv with hundreds of channels. Rooms are not soundproof and there was construction going on during the day though didn't start too early or go too late. About 1/2 hour to the airport in hotels free shuttle, make sure to book day before. Would stay again.
Reviewed April 09, 2016

Sharad B. from India
Business travelers
Stayed one night in November 2015
A VERY GOOD HOTEL AT A VERY GOOD LOCATION
LOCATION, CLEANLINESS AND PRICE
THIS HOTEL IS LOCATED RIGHT ON THE BEACH AND GIVEN THE CLEANLINESS AND STAFF BEHAVIOUR, IT STANDS OUT
Reviewed December 24, 2015

HUP O. from Malaysia
Business travelers
Stayed 4 nights in August 2015
good location but poor service by driver
comfortable, good wifi network, good location (close to aifport)
Comfortable. But daily complimentary breakfast only serve in the same menu for my four days stayed. Noises from room outside can be hear clearly, for those who can't stand for the noise should not select there. The driver who sent me back to the airport asked for rupees 300 tips. This is ridiculous.
Reviewed August 17, 2015

Jonas E. from Sweden
Solo travelers
Stayed 3 nights in July 2015
Cheap
Television, price.
Not very clean. Everything is quite old and not the standard I am used to from a three star hotel. Very hard bed.
Reviewed July 24, 2015

Manish B. from India
Solo travelers
Stayed 2 nights in June 2015
worst hotel for the price you pay
Location
staff is ignorant they don't even care for guests requirement no matter which room u take they all have some issues , breakfasts is worst quality of food is horribly bad and their menu prices are like a 5 star hotels price while quality is worst then Footpath food Won't recommend to anyone other then for anything other then it's location which is at beach
Reviewed July 02, 2015

Ramsing B. from Netherlands
Families with young children
Stayed 4 nights in May 2015
Pleasant hotel
At the beach, good food, helpfull staff
Recommend the hotel when in Mumbai
Reviewed June 02, 2015

Yusuf M. from India
Solo travelers
Stayed 3 nights in April 2015
Not bad
Location, Staff is polite, Comfortable
It was a good experience. Location is silent and serene and away from hustle bustle of a city. Positive Points: 1. Good Location. 2. Free Breakfast. 3. Staff was polite and prompt. Not so good points: 1. Water problem (may be during my stay) 2. Internet was Free but very slow and no proper signal. 3. Room needs air fresheners as its near beach so there is always a fowl smell. 4. Food and Water is very expensive but at the same time it was tasty :)
Reviewed April 13, 2015

Zay N. from Myanmar
Business travelers
Stayed one night in December 2014
Good place
Nice view
Nice view
Reviewed April 10, 2015



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