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Citrus Heights Patong Hotel Phuket by Compass Hospitality

160/36, Phang Mueng Sai Kor Road Soi Nanai Ruamjai (Nanai Soi 8), Kathu, Patong, Phuket, Thailand 83150 (Show on map)

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Area: Patong Number of Rooms: 77
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
42 reviews

Value for Money
8.0
Location
7.1
Staff Performance
8.0
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.3
Families with older children (42)
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Wenhao D. Families with older children China, September 22, 2014
Good service

Service, room condition, breakfast
10
Chow K. Families with older children Singapore, September 7, 2014
Nice hotel

Big and clean room. Easy access to places. Friendly staffs.
9
Nice stay with my family. I book one more room for my Thai friends to joint us on third day as we like the place and the staffs.
Ashley W. Families with older children Australia, September 4, 2014
Good value for money

friendly staff, nice rooms, hotel shuttle
9
The hotel is great value for money, clean rooms, staff were very nice. Only bad things to say was very poor wifi in the room, needed to stand in the hallway to get a proper connection as it would drop in and out. The pool on the rooftop was lovely however they only had one umbrella so we got quite burnt. Overall nice place to stay.
Noraida A. Families with older children Singapore, May 29, 2014
Awesome and affordable

The friendliness of staff that include the security personnel, the spacious and clean room and the location though it's far from the main entertainment area but hotel provide shuttle service
9.3
Our flight was delayed and the driver waited for us. Reach the hotel and was serve the welcome drink. Staff was attentive and can speak good English. All my request was provided and the birthday surprise package was awesome. Room facing the mountain as per requested. Room is huge with a proper refrigerator and washing machine, and yes we uses them and came home with fresh clean clothes( though we stay for 2 nights ). Room service was efficient. Swimming pool on top floor was reasonable size for someone who just wants to lounge. Bar serve food and cocktails with relaxing music. Shuttle service to mall was a bit slow but nonetheless it's fine, not really an issue. Hotel breakfast was a small spread but still I find it reasonable with selection from waffles to pancakes. The only bad issue I encounter is the transfer to the airport. Driver was rude, did not assist to pick up our bags. Drive like a crazy driver, lucky we reach airport safely. Give him tips and he was shock. He thought we paid the transfer money to him directly but we have paid through the hotel. Makes us wait till he got a confirmation from the hotel. Rude driver.
Hassan C. Families with older children Australia, May 21, 2014
Hotel is great staffs are friendly

The breakfast wast good if your travelling with kids the hotel is family friendly staffs are nice but limited English speaking I will recommend the hotel to anyone if are on a budget
8
I stay for 7 nights the kids love it as well as the wife would I go back yes and also close to the shopping centre if like to walk if dont it will cost you 200 ba
Ron E. Families with older children Canada, March 18, 2014
Not what it appears to be

Location and good air conditioning
5.3
Room had flooding/leak issues twice, extremely frustrating. Maids did minimal cleaning; made beds and replaced towels and took our garbage. Breakfast was sadly lacking in variety. The head kitchen staff were very unfriendly and made it an unpleasant environment. It appears that some of the staff are lacking in international customer service skills and general friendliness.
Chinh K. Families with older children Australia, January 27, 2014
Great for families but not a convenient location

Cleanliness, shuttle to city centre & size of family room
7.3
The stay was comfortable, the rooms for clean, modern and especially great because there was a laundry machine - very helpful! Overall, we enjoyed the stay and there were a lot of "Ooo's and Aaah's" when entering the room. Just a shame the hotel is not that close to the city and shuttle doesn't run as frequently - we definitely do not suggest walking from the city centre back to the hotel (especially without a map). 7.5/10
Shelina M. Families with older children South Africa, January 2, 2014
Comfortable stay.

Room size. Comfortable beds. Internet access
6
Paveena K. Families with older children Singapore, January 1, 2014
It was fantastic.

Room, room service, staff
8.7
It was a pleasant stay. The staff were all friendly and accommodating. Especially, a staff named abhi who was always available to attend to our needs. Rooms were big, spacious and nice. Bed was super comfortable. Room service was good. Hotel was clean. Pool was good too. Overall, very satisfying.
Julieann B. Families with older children Australia, November 22, 2013
Quiet place to stay

Room was clean and of nice size. Fairly centrally located - far enough away from the hussle and bussle of the nightlife but close enough to walk to the shopping district.
7.7
The hotel rating was 4 stars however we felt it lacked the little extra's to qualify for a 4 star. The rooms were comfortable and clean with a large bathroom and good airconditioning however nothing more than that. The Internet constantly dropped out and you were forever logging back in every 1 - 2 minutes which became extremely frustrating. The bar fridge didnt have a temperature control on it and it barely functioned so it was difficult to buy any local products and store in the fridge - the room temperature appeared cooler than the fridge. A lot of other tourists from around the globe stayed here such as Russian, Japanese and other groups - they fly several international flags out the front of the hotel.

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Customer Reviews - Citrus Heights Patong Hotel Phuket by Compass Hospitality, Phuket

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