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Citrus Heights Patong Hotel - Phuket

160/36, Phang Mueng Sai Kor Road Soi Nanai Ruamjai (Nanai Soi 8), Kathu, Patong, Phuket, Thailand 83150 (Show on map)

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Area: Patong Number of Rooms: 77
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
461 reviews

Value for Money
7.8
Location
6.8
Staff Performance
7.9
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.0
All reviews (461)
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Ron E. Families with older children Canada, March 18, 2014
Not what it appears to be

Location and good air conditioning
5.3
Room had flooding/leak issues twice, extremely frustrating. Maids did minimal cleaning; made beds and replaced towels and took our garbage. Breakfast was sadly lacking in variety. The head kitchen staff were very unfriendly and made it an unpleasant environment. It appears that some of the staff are lacking in international customer service skills and general friendliness.
David W. Couples United Kingdom, March 17, 2014
Decent hotel though unlikely to revisit.

Friendly staff, walking distance to most things, underground car park.
6
It is a shame that this hotel is not in a better location. The staff are friendly and were always helpful.The lobby entrance, reception, restaurant area, bar are designed well and functional. Breakfast was good with a choice. The rooftop pool terrace is well designed though we didn't get to use it due to other commitments. The room 811 was modern in design but already looked a bit tired, bed comfortable, the room had natural light though the balcony view was of the roof of the building next door. I wouldn't want to have been on a lower floor on this side of the hotel. The biggest bug bear was the bathroom. I slight step down into the bathroom area is always forgotten and catches one by surprise. The shower is situated in a bath, something I hate and particularly in this case the design is horrible. The main shower head comes from above from the ceiling and when showering the water splashes onto the bath surround and all over the bathroom floor where the sink and toilet sit due to no shower screen/curtain, good job an umbrella is available in the wardrobe. The water also drains from the bath surround and down onto the bathroom floor. Frankly the baths should be ditched and just have a spacious shower should be installed. The hotel suffers from it's location as Phangmueang Road outside is undergoing large development. Everything is pretty much in walking distance but it is not pleasant and at times a little dangerous to walk this road as it is a main traffic through road. The taxis in Patong are expensive by thai standards so if you can walk do so.
Viona D. Couples Singapore, March 17, 2014
Great

Size of the room, Swimming Pool and the convenience
7
Bin S. Business travelers China, March 5, 2014
Comfortable, Near shopping area, Amazing top roof

Excellence, Superb, Clean
9.3
We have a great time there. Food, Bed, Atmosphere very good. Shuttle van to shopping area and beach.
Kevin L. Couples Canada, February 19, 2014
Perfect location and a great hotel

Perfect location, delicious food and beautiful rooftop pool
7.7
Rhyssa L. Groups Philippines, February 14, 2014
THE hotel to stay in Phuket

accessibility to Forex, many places to visit, friendly staff
9.7
We stayed there for three nights. Our stay was fun because we were able to go on tour without worrying about our hotel. The staff were accommodating even though not all of them knew how to speak English, they were able to answer our needs. They are also fast in addressing our concerns.
Lucy Z. Families with young children Australia, February 3, 2014
Excellent experience

Attentive staff, nice breakfast, big clean room
9.7
Our stay in Citrus Heights Patong Hotel was excellent! The front desk staff are friendly and good at communicating with English. The room are big and modern, beds are very comfortable and clean. The breakfast was impressive too, not as in variety, but tasty and fresh. My two year old daughter enjoyed the stay very as she nearly made friends with staff there in only 3 days! Excellent stay, definitely will recommend to friends!
Sagiv M. Couples Israel, February 3, 2014
Nice stay, will come back again

Price, staff, clean room
7.7
Chinh K. Families with older children Australia, January 27, 2014
Great for families but not a convenient location

Cleanliness, shuttle to city centre & size of family room
7.3
The stay was comfortable, the rooms for clean, modern and especially great because there was a laundry machine - very helpful! Overall, we enjoyed the stay and there were a lot of "Ooo's and Aaah's" when entering the room. Just a shame the hotel is not that close to the city and shuttle doesn't run as frequently - we definitely do not suggest walking from the city centre back to the hotel (especially without a map). 7.5/10
Habib M. Couples Singapore, January 27, 2014
Very good hotel for the money

Neat, rooms are big and staffs are very co-operative
7.7
Our stay at the hotel was very pleasant and memorable

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Customer Reviews - Citrus Heights Patong Hotel - Phuket, Phuket

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