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About Citrus Hotel Kuala Lumpur by Compass Hospitality

Description

The 4-star Citrus Hotel Kuala Lumpur by Compass Hospitality is in the heart of Kuala Lumpur, offering business and leisure guests a most convenient stay within easy access to the city center by the rail network. The PWTC is a mere five-minute drive from the hotel, and the Wisma Sime Darby, Maju Junction Mall, and EON Bank Tower are within walking distance. The hotel boasts 171 guestrooms and suites decked in modern contemporary décor with on-site facilities such as conference rooms and a business center for a most comfortable stay. The restaurants at Citrus Hotel Kuala Lumpur by Compass Hospitality are the ideal choice for busy executives or leisure travelers with a full range of an American breakfast buffet, express lunches, and seminar packages, all dining needs of guests are fully taken care of with a smile at Citrus Hotel Kuala Lumpur by Compass Hospitality.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • airport transfer

Swimming & soaking

  • swimming pool
  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • executive floor
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Policies

Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details at least 3 days prior to arrival.

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 150 MYR
Check-In From: 02:00PM
Check-Out Until: 12:00 PM
Distance from City Center: 4 km
Distance to Airport: 55 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 171
Room Voltage: 220
Time to Airport (Minutes): 45
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Food, drink and entertainment

Citrus Cafe

Citrus Cafe

International and local food. Serves a daily buffet breakfast, a la carte for lunch and dinner. Special buffet Dinner (Iftar) during Ramadan period from 25 Jun - 9 Jul are available at 39.90RM / PAX

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Recent traveler reviews

Filter by traveler type
All reviews (2495)

Business travelers (471)

Couples (882)

Solo travelers (395)

Families with young children (384)

Families with older children (159)

Groups (204)

Hotel Condition/Cleanliness
6.3
Facilities
5.5
Location
6.5
Room Comfort/Standard
6.6
Staff Performance
6.6
Value for Money
6.9
Food/Dining
6.1

4.8 Aleksandar D.
Serbia
May 21, 2016
Very bad
Very bad

10 Grace P.
Philippines
April 25, 2016
Citin Seacare Pudu
We originally booked Citrus Hotel but we were sent a note that we will be staying in Citin Seacare Pudu. REALLY loved this hotel. The location is great, you can walk to the KTM station, central market and there are lots of food stalls near the hotel.

5.7 Muhammad A.
Malaysia
March 01, 2016
Staying and Hotel Citrus
Strategic Location
Room cleanness can be improve. Most of furniture already look old and recommend to change new. Requested room for non-smoking but can smell smoke in the room. Air in the room not suitable for children. Breakfast not good. Nasi lemak look was served without basic ingredient. Good for location and value for maney about 2.5 or 3 stars. Thank you

5.7 Masniah S.
Malaysia
February 19, 2016
Good service but room has cockroaches everywhere!
Good location with eating area nearby, reasonably pleasant staff, cheap buffet breakfast included in the room price
The mattress is old and we could feel the spring when we laid on it. The bedsheet was also worn out. However the real turn off is the cockroaches in the room. They really need to do better housekeeping together with pest control. If this is solved, would love to stay again next time. Free Parking is also not sufficient. The staff is pleasant and with smiling face.

5.3 Abdul I.
Singapore
February 16, 2016
Average hotel
As a regular guest, I think it's really time for management to take seriously about operating the hotel business. Maintanence is getting Bad to Worst. Hotel rooms need to be fumigated, aircon really really need to be serviced, especially up in the executive lounge. The internet seems to be down most of the time. As for the F&B, much need to be desired!!!! It's not the quantity of the spread but the quality . At the rate they are going, they will shut down in no time. Either they shape up or shipped out.

7 LIM T.
Malaysia
February 12, 2016
Strategic Location, Great Performance of staff.
Lack of car parks, ACMV didn't functioning well and towel smelling.
Great location and staff very polite. However, there is lack off car parks. ACMV didn't functioning well until I made a phone call then only feel better and more cold.

4.8 sundaramoorthy S.
Malaysia
February 12, 2016
pls improve cleanliness
Pls improve

6.4 MOHAMAD M.
Malaysia
February 17, 2016
Great Location
overall is OK , satisfactory. Location is main attraction but vey lack of parking lot for car. the customer has to figure out where to park and pay the ticket ourselves. Breakfast (buffet) limited of variety.

4 Md H.
Bangladesh
February 12, 2016
Ok
Breakfast quality need to improve. Also small mini bar should add. You should provide slipper and nighty as well.

5.2 Timothy P.
Australia
February 05, 2016
Review
The location was out of the control of management.

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