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Citrus Hotel Kuala Lumpur by Compass Hospitality

51 Jalan Tiong Nam Off Jalan Raja Laut, Chowkit / Putra WTC, Kuala Lumpur, Malaysia

Recent customer reviews

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Good

6.5

based on 2492 reviews

1927 reviews in English

Value for Money
6.9
Location
6.5
Staff Performance
6.6
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
6.6
Food/Dining
6.1
All reviews (2492)
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Grace M. Couples Philippines, April 12, 2016
Citin Seacare Pudu
6.7
We originally booked Citrus Hotel but we were sent a note that we will be staying in Citin Seacare Pudu. REALLY loved this hotel. The location is great, you can walk to the KTM station, central market and there are lots of food stalls near the hotel.
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Muhammad H. Families with young children Malaysia, February 28, 2016
Staying and Hotel Citrus

Strategic Location
5.7
Room cleanness can be improve. Most of furniture already look old and recommend to change new. Requested room for non-smoking but can smell smoke in the room. Air in the room not suitable for children. Breakfast not good. Nasi lemak look was served without basic ingredient. Good for location and value for maney about 2.5 or 3 stars. Thank you
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Masniah S. Couples Malaysia, February 18, 2016
Good service but room has cockroaches everywhere!

Good location with eating area nearby, reasonably pleasant staff, cheap buffet breakfast included in the room price
5.7
The mattress is old and we could feel the spring when we laid on it. The bedsheet was also worn out. However the real turn off is the cockroaches in the room. They really need to do better housekeeping together with pest control. If this is solved, would love to stay again next time. Free Parking is also not sufficient. The staff is pleasant and with smiling face.
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Mohamad F. Families with young children Malaysia, February 11, 2016
Great Location
4.7
overall is OK , satisfactory. Location is main attraction but vey lack of parking lot for car. the customer has to figure out where to park and pay the ticket ourselves. Breakfast (buffet) limited of variety.
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Lim H. Families with young children Malaysia, February 11, 2016
Strategic Location, Great Performance of staff.

Lack of car parks, ACMV didn't functioning well and towel smelling.
7
Great location and staff very polite. However, there is lack off car parks. ACMV didn't functioning well until I made a phone call then only feel better and more cold.
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Abdul M. Business travelers Singapore, February 11, 2016
Average hotel
5.3
As a regular guest, I think it's really time for management to take seriously about operating the hotel business. Maintanence is getting Bad to Worst. Hotel rooms need to be fumigated, aircon really really need to be serviced, especially up in the executive lounge. The internet seems to be down most of the time. As for the F&B, much need to be desired!!!! It's not the quantity of the spread but the quality . At the rate they are going, they will shut down in no time. Either they shape up or shipped out.
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Sundaramoorthy S. Families with young children Malaysia, February 11, 2016
pls improve cleanliness
3
Pls improve
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Md N. Couples Bangladesh, February 7, 2016
Ok
3
Breakfast quality need to improve. Also small mini bar should add. You should provide slipper and nighty as well.
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Timothy P. Couples Australia, February 4, 2016
Review
3.3
The location was out of the control of management.
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Syahrul A. Families with young children Malaysia, February 2, 2016
stay in kuala lumpur

cleanliness, easy location and nice food
8
nice
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