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Very good 7.4
Based on 977 reviews

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About City Garden Hotel

Description

Centrally located on Little Bourke Street, City Garden Hotel is set amidst Queen and Elizabeth Streets. A nice hotel, it is just a stroll away from the city's cafes, restaurants, boutique shops, major department stores, GPO shopping center, and a stone’s throw from China Town. Modernly decorated , this property offers apartment and studio accommodation completed with an LCD TV, high speed internet, private bathroom, direct dial telephone, climate controlled air conditioning, and a work station. Apart from it's excellent location, their apartments also feature splendid amenities like a room kitchen permitting guests to prepare meals within the comfort of their own rooms. Also, all the excitement of the city lies at the doorstep of the City Garden Hotel with entertainment venues such as Rod Laver Arena, Ethiad stadium, MCG, Melbourne Arts Center, the glamorous Southbank, and the Crown entertainment complex. Indeed a great hotel, City Garden Hotel is definitely worth a visit.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Land sports

  • garden

Food & beverage

  • BBQ facilities
  • vending machine

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Languages Spoken

  • English
  • Chinese (Cantonese)
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Policies

Please note that reception is open 24 hours. A valid credit card pre-authorisation or a cash bond is required upon check-in, for any incidental charges throughout your stay.

The Two Bedroom Family Apartment does not have an elevator.

Car parking is available at an additional charge and subject to availability. Guests planning to arrive by car are requested to contact the property in advance.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00PM
Check-Out Until: 10:00 AM
Distance from City Center: 0km
Distance to Airport: 18. Km
Internet Usage Fee: 12.50 AUD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 5
Number of Rooms : 60
Reception Open Until: 10:00 PM
Time to Airport (Minutes): 20
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.3
  • Location 8.9
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.5
  • Food/Dining 5.8

5.2 jenyfer A.
Philippines
June 22, 2016
Over Rated
It's not what it looks on internet

6.8 Bee N.
Malaysia
June 22, 2016
Great location
Need to improve air quality. Was arranged a room near to exhaust from neighbouring kitchen. However, staff helped to change to another room after many times feedback. Was there 7days.

8.8 kelly I.
Australia
June 21, 2016
Great Location & friendly staff
After a red eye flight from Perth and only an hour of sleep we were allowed to check in at 7am at no extra cost! So thankful for the staff to allow such an early check in. Great Location, close to anything you need. Second time staying at City Garden and will continue to do so. Rooms could do with a paint, but who cares when everything else is fantastic.

4.4 Janine H.
Japan
June 20, 2016
I would never stay here again!
The hotel is in desperate need of some TLC - the walls were badly scuffed, the hallway needs a paint job and the carpet is in pretty bad condition. The air con unit in our hotel room wasn't working so I asked for a heater or extra blankets so we wouldn't freeze overnight. We were told there were no heaters and we eventually got some blankets after the staff member disappeared for almost an hour - I thought a 3.5 star hotel was supposed to have spare blankets in the rooms! I was told the air con unit would be fixed the next day but wasn't. The TV screen was smaller than my computer screen and only had 5 channels! Considering we paid almost $200 per night for the room, it just wasn't good enough!

5.2 Rick W.
Australia
June 11, 2016
Good
Ok

10 Chunmei M.
China
June 09, 2016
Very Happy
All staff were polite, especially the manager who went out of her way to help us. The location of this hotel is excellent, placed close to China town restaurants and City centre. Our room was a double bed studio with kitchenette, most important for cooking. The room was very quiet and safe. I believe it was well worth the money. Will stay in this hotel again on our many trips to Melbourne.

6.4 Felicia N.
Indonesia
June 07, 2016
Good hotel great location
Great location, literally in the centre of the city Nice friendly staff, fast check in Clean room Just a bit noisy om weekends but not that bad

8.4 Sen W.
Australia
June 06, 2016
Great location, simple hotel.
Nothing fancy, decor old but everything works. Free wifi.

8 Khaw L.
Malaysia
May 30, 2016
Great location.. value for money.
Great location.. value for money.

8.4 Philip O.
Australia
May 23, 2016
If you want near main shops accommodation. This will suit.
Suited my purposes and 3am wake up call on time.


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