arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 1506 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1506 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.6
  • Location 7.5
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.9

Raul L.
Philippines
March 10, 2014
Ii enjoy my stay at city garden suite
Affordable,nice food and clean.
Excellent.i was very much comfortable staying at the hotel.very accessible to other places I want to go.i feel secured in staying at city garden suites.highly recommended to friends.

Richard S.
United States
March 10, 2014
disappointed
most of the staff were friendly
i was not a happy customer. i chose one room for two adults and a 4 month old. i made it clear when paying for the room online that i needed a non-smoking room for 2 adults and infant. the price was to include a buffet breakfast for the two adults. upon arrival i was told that i would have to pay extra for my fiance!!!!!! the staff person told me that i only requested a room for one person. while it is true that the computer printed one person, my personal request in the options requested section indicated that it was 2 people. i had to haggle with a staff person over having to pay for a second person in the room. in all of my travels, never have i had to pay per person for the room. the room itself was small, but clean. while in their lobby, you had no choice but to breathe in the cigarette smoke due to the smoking which was allowed in the lobby. once outside, during the day, you had to navigate to places always walking in the very busy streets with traffic since no sidewalks existed which allowed safe travel. considering we had to push a 4 month old infant in a stroller, it was not fun or safe. it was close to st. lukes which was great, but walking there with infant was treacherous. no effort was made to offer a shuttle service. the staff was pleasant but, i was reminded every morning at breakfast that my fiance had to pay for her own breakfast. it's rude and not professional. i would recommend this hotel for a single guy who looked for a reasonably priced hotel near the bars.

Brigido A.
United States
February 25, 2014
Conveniently located and the price is right
Room clean people friendly, easy access to places I needed to go to.
It was enjoyable and the people at the restaurant were accommodating for meeting with friends.

Rainer S.
Switzerland
February 25, 2014
Ok, for Manila
Central, clean, Elevator
+Clean +Central in Ermita close to Shopping and night life - after 10pm, lady visitor pay additional 600 Pesos...sorry to say -high Preis in Manila compaire to Cebu, Pattaya, Bali, or Bangkok.....low service. -No Window -Breakfast Buffet. but no international food

Alasdair S.
United Kingdom
February 25, 2014
Budget place
Difficult to think of three things. A couple of the breakfast waiters were friendly.
This hotel is squarely in the "entertainment" street where you're surrounded by bars Not a place for families or anyone wanting a bit of luxury. Nothing really good to say about the place.

Van T.
Vietnam
February 20, 2014
Central position and cleaness
It locates in a convinient area where it is accessible to ocean park, children's museum and manila bay. Though the room is smaller than in the photo but it is clean.The staff is very warm.
I hope the room and bed to be bigger. Anyway, it was pleasant stay. The room is clean and neat. we found it quite easy to access to different central areas as mentioned above.

Louis R.
United States
February 17, 2014
Close to St Lukes for Fiancee Medical
Location, Price, WiFi
I have stayed at this hotel many times in the past because it is close to the US Embassy and to Robinson Shopping Mall and would recommend if you are a solo or couple traveler. Not good location if you have children because of the bars and panhandlers asking for money.

James M.
Australia
February 10, 2014
Great Place to stay!
Cheap, Clean and comfortable
Very nice hotel. Stayed here and extra couple of nights. The area is a bit seedy but fun to walk around. Shopping in China town is a must

James M.
Australia
February 10, 2014
Great spot in the Heart of Manila
Comfortable, Clean and Great Staff
Paid for one night and stayed 2 more. Great place to stop if you want to go shopping or partying. Easy access to restaurants. Jeepneys at the door.

ricky V.
United States
February 08, 2014
nice, clean and comfortable
nice, clean and comfortable