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City Garden Suites Hotel

1158 A. Mabini Street, Ermita, Manila, Philippines 1000 (Show on map)

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Area: Ermita Number of Rooms: 142
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1392 reviews

Value for Money
7.5
Location
7.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (1392)
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Melvyn P. Business travelers Australia, May 26, 2013
An Average Hotel that needs some additional Staff

Only one good thing was the great Chinese Restaurant (Hong Kong Tea House) just done the road from the Hotel
5.3
The room (Deluxe) was average at best. The bathroom is extremely small and all of the plumbing fixtures need attention. The wall type air conditioner is very noisy and for light sleepers (like me) it is difficult to enjoy a good nights sleep. Two small bottles of complimentary water is only available for the first day (at check-in) and then is not replaced for the rest of your stay. The Hotel also charges 15 pesos for one small bucket of ice for your room. Most Hotels offer this service free of charge.
David L. Business travelers United States of America, May 23, 2013
Large, noisy room on a traffic-choked street

Good internet, decent food, no dress code
8
Noisy rooms next to traffic. Gym is out of service for remodeling, but you can walk to the hotel down the street and use theirs (how convenient...). Lobby bar populated with old, smoking foreigners and their young, local companions starting from noon. The bar is closer to the door than reception, so you must first walk through a cloud of smoke to check in.
Gino B. Solo travelers Australia, May 20, 2013
Good Value and Pleasant stay

Close to Sopping, Nightlife and good value
8
P H. Business travelers Australia, May 19, 2013
great place

clean location and friendly
8
the hotel was clean and the staff were always ready to help with any problems. the rooms were clean and the hotel was is a good central position. the hotel bar was nice and the food was good
Kristine C. Business travelers Philippines, May 18, 2013
A decent hotel within the area of Ermita

Clean, Comfortable and Accessible
6
The hotel is OK, but just a few negative feedback in terms of their room service. We waited for an hour to have our towels--which should already be there in the first place. For the breakfast buffet, nothing special with the taste and very few selection of dishes. But overall, if you just want to relax and have a decent place to stay in, City Garden Suites in Manila is recommendable.
Melvyn P. Business travelers Australia, May 18, 2013
this hotel should not be in business

there was nothing good about this hotel
4
the biggest problem with this hotel is the no existent customer service skills of the staff. they have no idea how to treat guests. one other negative example (and there are many negatives)is that the hotel charges 15 pesos for a small bucket of ice cubes for the room. this is an absolute rip-off because every other hotel that i have stayed in over the past 28 years (and there have been many) something like a small bucket of ice for the room is always provided as complimentary. they also allow two small bottles of water (for the first day only)and if you stay longer than one day, then you have to buy your own. all other hotels replace water each day
Darryl E. Solo travelers Australia, May 15, 2013
No fuss, clean hotel, good value for money.

Good Staff, Good Location, Good nightlife area.
7
Good stay, easy check in and check out, friendly and competent staff, room good, aside from waterleak from pluming in bathroom.
Mary G. Families with young children Philippines, May 15, 2013
Nice and accessible within Manila area

Just accessible and the US embassy. Good place for an overnight stay when you need to attend to something important within Manila area
4
Overall it was fine since we only needa place to stay overnight. The room was clean enough but our bathroom smells cigarette even the kids vomplain about it. Food in the buffet breakfast and staff service can still be improved.
Jumer C. Solo travelers Philippines, May 15, 2013
An affordable luxury

Location, hotel wide free wifi access, breakfast
7.3
Nanci T. Business travelers Brazil, May 15, 2013
OK hotel

good breakfast, friendly staff, clean
6
It was OK. Manila still lacks the understanding of service that other countries such as Thailand and Indonesia. We needed to get tickets for breakfast every morning. Disturbing was the very old caucasian male guests bringing their local young new 'girlfriends' for breakfast in the morning

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Customer Reviews - City Garden Suites Hotel, Manila

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