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Very good 7.4
Based on 1504 reviews

Recent customer comments

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Very good



based on 1504 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.4
  • Location 7.5
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.9

marc P.
Philippines
October 06, 2013
Great stay
Food, cleanliness, location
I had a nice time staying in the hotel. It's location is great. It's near to important landmarks and shopping areas.

Bonita M.
Philippines
September 30, 2013
Not accomodating
none, none & none
I was stressed and disappointed with them. A simple request for a receipt that i needed for this business trip was not accommodated so instead of being able to focus with my business 3 days conference i was calling them, calling my staff to coordinate with them....really a great hazzle...i don't and the lobby smelled from cigarette smoking!

Benjamin W.
Singapore
September 28, 2013
Comfortable, Value for $$
Good customer service, Clean rooms,
Good. Large and clean rooms. Near to airport. Interesting nightlife. Close to eateries and mall.

Zach M.
United States
September 28, 2013
For Malate area, this is one of the better hotels
The food is good, room is big, allow 2 device online free wifi
I will stay here again. The price/value is pretty good, the room was good size (I had the 1 bedroom suite). The gym was VERY small. You are able to go online using 2 devices but their logout system messed up my phone for a while. The room service I ate was very delicious. The location is not so great, as soon as step outside you'll get hassled by beggars or people trying to "help" you find things that you are not wanting nor asking for. 24hr Ministop very nearby.

Aileen F.
Philippines
September 27, 2013
great hotel
new facilities.. comfortable rooms.. quality service
great experience.. accommodating staff.. great buffet breakfast.. would love to stay here again on my next trip..

Edgar L.
United States
September 27, 2013
Ok. Average. Hotel Policies are not flexible
location to St Luke Extension Clinic, price, close to night life
I booked this hotel for my fiance and my infant son, for their medical exams at St. Luke's extension clinic. Due to that time of the month for her, we were forced to reschedule to appointment booking and also the hotel dates, the hotel was not flexible and charged us a fee to do this. I'll never stay at this chain of hotels again.

Giuseppe P.
Australia
September 26, 2013
disgusting , pathethetic , unexplaiable
there was nothing good about this hotel
as a world wide traveller i have never expereienced such incompetence in all my life

Leslie Y.
Philippines
September 25, 2013
Fine. Relaxing.
Large Room. Free upgrade. Location and price.
It was good except for the slow check-in and check-out. Hotel guard did not offer any help while i was getting my car in an open area during a hard rain.

Rachel R.
Philippines
September 23, 2013
I had the best stay! Friendly courteous staff!
Very clean and organized; buffet breakfast was so sumptuous; friendly courteous staff; and most importantly very affordable with the luxury of stay.
My husband had a wonderful stay at this luxurious yet affordable hotel. He narrated a lot of good things about this hotel. It was a relaxing day for him after a bad experience from another hotel, that prompted me to do early check-out for him and didn't complete his itinerary. My husband slept so comfortably and had a sumptuous breakfast the following morning. According to him, there were many menu to choose. The staff were so friendly and courteous too! Definitely we will visit this hotel again the next time we visit Manila. :)

Jumer C.
Philippines
September 23, 2013
Affordable price
Price, location, clean rooms
Rooms are clean and modern, breakfast is good, although wifi is free but had several connection issues