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City Garden Suites Hotel

1158 A. Mabini Street, Ermita, Manila, Philippines 1000 (Show on map)

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Area: Ermita Number of Rooms: 142
Free Wi-Fi

Recent customer reviews

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Good

7.4

from 1445 reviews

Value for Money
7.5
Location
7.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (1445)
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Kristine C. Business travelers Philippines, May 18, 2013
A decent hotel within the area of Ermita

Clean, Comfortable and Accessible
6
The hotel is OK, but just a few negative feedback in terms of their room service. We waited for an hour to have our towels--which should already be there in the first place. For the breakfast buffet, nothing special with the taste and very few selection of dishes. But overall, if you just want to relax and have a decent place to stay in, City Garden Suites in Manila is recommendable.
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Melvyn P. Business travelers Australia, May 18, 2013
this hotel should not be in business

there was nothing good about this hotel
4
the biggest problem with this hotel is the no existent customer service skills of the staff. they have no idea how to treat guests. one other negative example (and there are many negatives)is that the hotel charges 15 pesos for a small bucket of ice cubes for the room. this is an absolute rip-off because every other hotel that i have stayed in over the past 28 years (and there have been many) something like a small bucket of ice for the room is always provided as complimentary. they also allow two small bottles of water (for the first day only)and if you stay longer than one day, then you have to buy your own. all other hotels replace water each day
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Darryl E. Solo travelers Australia, May 15, 2013
No fuss, clean hotel, good value for money.

Good Staff, Good Location, Good nightlife area.
7
Good stay, easy check in and check out, friendly and competent staff, room good, aside from waterleak from pluming in bathroom.
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Mary G. Families with young children Philippines, May 15, 2013
Nice and accessible within Manila area

Just accessible and the US embassy. Good place for an overnight stay when you need to attend to something important within Manila area
4
Overall it was fine since we only needa place to stay overnight. The room was clean enough but our bathroom smells cigarette even the kids vomplain about it. Food in the buffet breakfast and staff service can still be improved.
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Jumer C. Solo travelers Philippines, May 15, 2013
An affordable luxury

Location, hotel wide free wifi access, breakfast
7.3
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Nanci T. Business travelers Brazil, May 15, 2013
OK hotel

good breakfast, friendly staff, clean
6
It was OK. Manila still lacks the understanding of service that other countries such as Thailand and Indonesia. We needed to get tickets for breakfast every morning. Disturbing was the very old caucasian male guests bringing their local young new 'girlfriends' for breakfast in the morning
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P H. Business travelers Australia, May 14, 2013
comfortable

clean, staff and location
8
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Anatalie Y. Couples Philippines, May 9, 2013
Our stay was comfortable

accessibility to malls
6
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Stefan M. Families with older children Germany, May 8, 2013
My favorite Manila city hotel

Value for money; comfortable rooms; friendly staff
9.7
Have been here often, and will always come back to here. Best value for money in Manila.
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P H. Solo travelers Australia, May 8, 2013
comfortable

location, staff and clean
7.7
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Customer Reviews - City Garden Suites Hotel, Manila

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