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City Garden Suites Hotel

1158 A. Mabini Street, Ermita, Manila, Philippines 1000 (Show on map)

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Area: Ermita Number of Rooms: 142
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1364 reviews

Value for Money
7.5
Location
7.5
Staff Performance
7.4
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (1364)
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Jemiel G. Couples Philippines, September 29, 2012
newer and better

location and price
7.3
city garden suites is a newer hotel located just a along it's sister company, the lotus garden in mabini street. it's cleaner and roomier and the staff extends the same courtesy which was just pleasant all along. the breakfast buffet was a lot better here too. the only drawback was the aircon in our room which just didn't cool up to our expectations. otherwise, it was worth the bill.
Robert M. Solo travelers Italy, September 27, 2012
for a short stay the hotel is OK

price
6
i had to stay 3 days in malate. for this the hotel is ok, but for longer stays or for business stays i would not reccomend the hotel. the bathroom is small and old, the rooms are old as well.
Roxanne V. Families with young children Philippines, September 26, 2012
Nice but small rooms

Buffet breakfast and the doorman
7.7
The hotel is nicely situated near the US Embassy, St. Lukes Extension Clinic and Robinsons Mall. Rooms are clean and nice, but a bit small. Housekeeping staffs are attentive to the needs of the guests. But the hotel needed much competent front office staffs,a few of them is not good in dealing with other guests (foreigners), and a few of them needed more training in checking-in or checking out. They also needed endorsement logbook or the like. Because I experienced talking to a lot of staffs asking and telling info or requests, I kept on repeating to every one of them, as if they're not talking/endorsing to each other.
Hotel Feature Tip: They need to improve their so called "business dept"
Robert J. Couples Germany, September 26, 2012
Great location but small rooms. Old ,overused beds

nothing
5.3
The hotel is nothing special, you can recommend it although, personally, I would choose a different one but if I would be in Manila again. The location is for Manila completely well one comes from the hotel fast everywhere in the city. Friendliness of the staff for Philippine standards to poor,specifically the reception was not friendly and helpful. Choice at breakfast was rather poor. Warm dishes (Philippine breakfast) were not heated up and were cold.
Mark R. Couples United Kingdom, September 25, 2012
good location

breakfast
6
when u book on agoda ,i never seem able to get a double bed,am always allocated a room with two beds ,and the hotel seems to give the worse rooms as well
Fiona L. Solo travelers Singapore, September 23, 2012
Good and cheap

staff, room, location
7.7
Very good, and clean. friendly staff . good location, close to lots of pubs and cafe, provide free drinks 24 hrs at lobby. Great rooms with great staffs. Rooms were clean , quiet. Hotel renovation is new, provide room service everyday. Really great experience
Ronald L. Solo travelers Malaysia, September 19, 2012
Great Location , Poor Amenities

well located in Malate
5.3
if you are in Malate area, City Garden Suites is well located. Far off from the business area of Makati though. Amenities are poor though, hot water comes on and off intermittently while you are showering. Service is slow and sometimes card key does not work in the room slot when you enter and you have to call for the technician. But for its price, which is not to expensive, you would have to lower your expectations to enjoy your stay at City Garden.
M T. Couples Malaysia, September 19, 2012
good value for money

straight forward and clean room
6
good room and clean. Customer service lacking though.
Nightlife Tip: great many bars around
Ma J. Couples Philippines, September 16, 2012
good hotel but located in flooded area

near restaurants/bars/malls
7
we loved the hotel because its well maintained but then the area always seems so flooded even with little rain
Nightlife Tip: try walking around the block with your friends or husband/wife and youll see some really chep but nice restaurants with live bands
Stephen G. Couples Australia, September 16, 2012
great hotel friendly staff

location great,very clean, great shower, priced right
8.3
stayed at city garden ermita many times great hotel resonably priced very friedly staff good house keeping, nice and clean rooms best shower plenty of hot water with good pressure there fitness room needs more free weights and a good bench press good security
Travel tip: close to robinson mall

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Customer Reviews - City Garden Suites Hotel, Manila

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