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City Garden Suites Hotel

1158 A. Mabini Street, Ermita, Manila, Philippines 1000 (Show on map)

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Area: Ermita Number of Rooms: 142
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1340 reviews

Value for Money
7.5
Location
7.5
Staff Performance
7.4
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (1340)
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Mark F. Solo travelers United States of America, August 15, 2012
A Pleasant Hotel Overall

Location , cleanliness and friendliness of staff
7.3
overall, the hotel was nice. the furnishing were well maintained and the room had all the features one could ask for. the tv was a nice flat screen with a good choice of channels. the only issue i encountered was the air conditioner did not work properly. it was somewhat noisy (a window unit) and the vents which were supposed to rotate were stuck in one position - unfortunately directly on me! after multiple maintenance visits it was determined that it could not be fixed. i was offered another room. upon checking it out, i found the air conditioner in that room was completely missing the vents so one could not control air flow direction. i stayed in the room i had and placed a chair in front of the unit to block the air.
Restaurant Tip: The Robinson's Mall is a 5-10 minute walk from the hotel There are lots of very nice restaurants in the mall and a very good selection of different cuisines.
Ronald L. Business travelers Malaysia, August 14, 2012
Great Location, Good Budget, Lousy Service

Very reasonably priced
5
Well you can't expect a hotel to have everything. City Garden is very well located in Malate, very near walking distance to whatever you want to do in Malate. Price is also prob within middle range between budget and premium priced hotels. Service had to give. It really is not that good and sometimes things like hot water doesnt work at the hotel or card key sometimes malfunctions. if you are on a tight budget, go for City Garden. If you are the type value service etc, give City Garden a miss.
Raymond M. Couples United States of America, August 12, 2012
no smiles bad attitude receptionists not caring

not one thing i can say good
4.3
Very unproffessional they just dont care room was dirty my door card keep not working had to keep going down to the lobby to recoed key never asked for ID i coould have been anyone giving them a room number the Restauant food bad been there many times before it was ok but now bad will not go back unless i had no choice.Ps when it rains there twice i have been there streets flood water even in hotel lobby a little drains there in street to small management knows doesnt care you cant get out unless you want to swim in the polluted water.
Hotel Feature Tip: if the receptionists have bad attitudes it most likely will not get better
Foon Y. Groups Hong Kong, August 12, 2012
Rooms are spacious and location is convenient.

The convenient location.
7.3
The location of the hotel is good and not far from airport. The suite room is good but only if the lounge of the suite also with airconditioning is better. The bed and toilet are clean to use.
Ronald L. Business travelers Malaysia, August 10, 2012
Great Location but prone to floods

Great location right smack in middle of Malate
5
city garden suites has a great location, near almost to very good yakiniku restaurants and korean bbq places, to robinson mall and to a lot of night pubs where lots of great local live bands play. all within walkable distance. the downside is to be careful, mabini street floods easy. if theres heavy rain, the front of city garden suites is a certainty to be flooded so being stranded risk is high here at city garden during the rainy season.
Ronald L. Business travelers Malaysia, August 9, 2012
Budget value hotel but small rooms basic

Budget Price
5
This hotel sells mainly on value on its budget price. Nothing much else goes for it. if you value costs above all else, go for City Garden Suites. if you value service, amenities etc, dont go for City Garden. Because check in takes ages, check out also takes ages, sometimes, the hot water doesnt work etc. But when you look at the bill, maybe its not so bad after all.
Russell O. Couples United States of America, August 7, 2012
Clean but loud

rooms very clean, buffet breakfast was good.
6
I the rooms at the front of the hotel are loud from street noise, my window would not close tight, and the hotel staff are loud when they are in the hallways cleaning.
Hotel Feature Tip: Dont use the hotel phone very expenise even if you call local and do not get thru they still charge you 75 peso each time.
Takashi H. Solo travelers Japan, August 6, 2012
Ok nice hotel

Good and clean
6
Good loction. Near to the centre of Manila. You can go karaoke, bar, casino on foot. But at night, I should go by taxi. You can go to bank money exchange near here with good exchange rate. You can use here with no trouble, good securities also.
Nightlife Tip: Near to bar casino restaurant or whatever.
Hiroyuki K. Couples Japan, August 6, 2012
bad staff

not good service
4
they are not good for regular customer,. they are not good in service,. the receptionist was not good
Mark J. Couples Philippines, August 5, 2012
Lovely stay as always

Service with a smile and spacious room
8
the stay was indeed excellent as always. room was huge enough and everything that i needed was there (fridge, water heater, cabinet, etc.). i just don't like the idea of a having a separate bed then combining it together to have a queen size bed. we would also appreciate it if the wash area was sprayed by lysol or any disinfectant spray. but then again overall, the stay was great.

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Customer Reviews - City Garden Suites Hotel, Manila

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