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Very good 7.4
Based on 1506 reviews

Recent customer comments

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Very good



based on 1506 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.6
  • Location 7.5
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.9

Jerome S.
United States
March 22, 2013
Nice stay
location, location, location

Guy R.
Canada
March 19, 2013
Nice place
Good breakfast, nice room, nice staff
Good experience for a short stay in Manila... too bad there isnt a pool

Gerald C.
United States
March 18, 2013
Close to St Luke's Medical Center
Close to St Luke's Medical Center, Somewhat close to Robinson's Mall, Somewhat close to US Embassy
Breakfast was awful except for eggs. Adequate location close to St Luke's Medical center for medical exam. Not so close to US Embassy. Will stay at Bayview Park for embassy interview. Security minimal. Streets flood during rain storm. Bad neighborhood, but knew that in advance.

Anna M.
United States
March 16, 2013
Good Hotel
Good location, good internet connection
Good hotel, but a bit noisy. Okay service. Try the Best Western hotel right around the corner. Way better and their breakfast is the BEST!

Sharon A.
Philippines
March 12, 2013
great location
great location and good breakfast
I've been booked at this hotel everytime I am in Manila since 2008. Staff are friendly, selection of food is good and the access to Mall of Asia and NAIA is perfect!

Jerome S.
United States
March 12, 2013
Great Room Staff
Location is Great for close to the beach
My stay was very unpleasant because I requested a queen bed and was given a room with two beds pushed together that was not even level between them to sleep on. So you always wake from feeling like your falling out the bed. The booking was supposed to be with breakfast, but their breakfast was very small and the fruit was not fresh. After checking in my room the hotel staff came to my room saying they gave me the wrong room that was in bad shape more than the first room. I will NEVER stay in this hotel again.

RONILDA F.
Australia
March 09, 2013
Lovely hotel and great service
bedroom that we stayed in
I like this hotel for the fact is near of everything.

Jeffrey S.
United States
March 09, 2013
Comfortable Hotel in Convenient location
Comfort, Location, Service
The hotel stay was terrific! I had problems with my key card entry system and could not enter my room. The hotel, quickly provided me with a new room. They are very attentive to details.

Katheryn F.
Philippines
March 07, 2013
Great place!
just walking distance to US Embassy and malls..
the service was great, employees were friendly and they gave us a complimentary drinks while waiting for our room. room was a bit smaller for a junior suite and bathroom was too small as well. they don't have spare room keycard just only one for the 3 of us. wifi is free, that is hotel wide.. food in the restaurant was okay for breakfast. overall stay was satisfactory..

Janet P.
Philippines
March 02, 2013
Too noisy you can't sleep
near shopping center and sightseeing
It was our first time to stay here. We like the Makati branch very much so we tried the Manila branch. However, we were very disappointed. The rooms are not sound proof so you can here everything outside the room. Our room was near another room who turns his music so loud all day to dawn. We complained a number of times but the staffs cannot control him as he is a regular customer. This means that as long as you are a regular customer, you can do whatever you want without regard for other customers. Really disappointed with the hotel.