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Very good 7.4
Based on 1506 reviews

Recent customer comments

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Very good



based on 1506 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.6
  • Location 7.5
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.9

Leonard D.
United States
February 20, 2013
Good Location But WiFi in Room is Horrible!!!!
Location, Rooms in New Building
Let's start with the internet in this hotel. IT IS HORRIBLE!!! Forget even trying the WiFi in the room; it doesn't work!! Just sits there! Then when we tried it in the lobby and restaurant, I learned it didn't work there either! Told the front desk (repeatedly) and they wanted to blame my laptop but I told them it worked fine on WiFi in Starbucks and around the corner at the Best Western La Corona hotel. No one seems to want to find out what the problem is because it never changed in the time I was staying at this hotel. The breakfast buffet is not that good. Pretty much the same every day, rice 1, rice 2, Chicken Adobo, etc. Very little different variety from day to day. And if you get there after 9 am, you're likely not going to get much for breakfast as they do not refill anything very quickly. The rooms in the new building are very nice. Very quiet even facing the road and the beds are very comfortable.

DAVID S.
United Kingdom
February 17, 2013
room hqd no window
reception was good
good hotel for smokers but bad for non smokers as only 1 floor is dedicated to them and the rooms have no windows

Pious T.
United States
February 14, 2013
3 star hotel with no 3 star standard
Location
It's listed as 3 star hotel but faculty for 2 star or below . Great location.

gerard J.
Canada
February 11, 2013
clean and friendly hotel but not nice area
safe, clean, reasonable rates
staff very helpful; food good and reasonably priced; quiet and safe hotel; air conditioning a bit too cold in public areas;

gerard J.
Canada
February 10, 2013
clean and friendly
helpful staff; quiet hotel; good breakfast
Generally there are no negatives, ecept that hotel is in a poor and seedy area; pedicabs and taxis in that area tend to gouge foreigners; hotel itself is clean and well staffed

Decy A.
Philippines
February 08, 2013
Clean and lovely hotel, but small rooms
Interior of the hotel, buffet breakfast, travel agencies in the hotel
fast check in and check out, although assistance from the bell boy was a bit of a wait. buffet breakfast was great for the price. room service very efficient with no extra charge. daily newspapers are provided to occupants daily.

dexter C.
United States
February 06, 2013
Quaint hotel w/ minsize room, w/ great service.
Courteous and attentive staff
Staff was friendly, attentive to your needs, though "suites" were a little small, still comfortable...Breakfast included is a plus ans should be considered...

Sonny R.
Philippines
February 04, 2013
Wonderful location
near to robinson's mall and clubs
house keeping staffs are quite loud as they make up the rooms...

Richard K.
United States
February 04, 2013
Great hotel for the price
Good location, good breakfast, friendly staff
I always enjoy my stay at City Garden Suites because it is walking distance to Robinson Mall and good restaurandt 1 block away. Easy taxi ride to the airport or Mall of Asia

rey C.
Philippines
February 01, 2013
Impressive hotel for reasonable budget
Very good location for Manila transactions
we arrived before 11am yet the staff allowed early check-in, a bonus for us. another bonus given to us is the surprise upgrade to a suite which is very nice, except that the flush of the cr is not working.