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City Garden Suites Hotel

1158 A. Mabini Street, Ermita, Manila, Philippines 1000 (Show on map)

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Area: Ermita Number of Rooms: 142
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1368 reviews

Value for Money
7.5
Location
7.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (1368)
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Benjie B. Solo travelers Philippines, July 14, 2012
Accesible location but flood prone.

Location is a plus, buffet breakfast was good.
7.3
The service was good but you can do better. It takes time for the reception staff to check out a guest on a non busy day.Personalized service should be your goal and not let a guest wait for several minutes just to check out. I also work on a hotel and it is unacceptable to let a guest stand in the counter while you converse on the phone.
Ronald L. Business travelers Malaysia, July 13, 2012
Nice Location

Location
6
good location but budget no frills hotel. Sevice staff could be a bit better trained, very slow checkout process. Give yourself at least 30 mins allowance to check out.
Ronald L. Business travelers Malaysia, July 12, 2012
Location Location Location

Budget Price
6
food is a bit dicey. selection very limited and very pricey. i would suggest a short walk outside to near robinsons place mall for food. but be careful walking at night. this area has a lot of street kids, beggars and various assortment. take the taxi if very late. for the hotel room, nothing much to complain, neither to shout about. basic budget prices.
Ronald L. Business travelers Malaysia, July 11, 2012
Great Location Budget Price

Very Near to Robinsons Mall Malate
6
Nice sized room , budget price. They could have given more in amenities, no slippers for you. Everything is charged. Not so great experience with staff, card key didnt work and I had to ring a 3 times before they sent the staff up. Very long checkout process also.
Ma T. Families with young children Philippines, July 11, 2012
Great Service and location.

NIce rooms, lobby and food service. Kind staff.
8.3
This place is near everything... hospital, shopping mall, parks. Good price too!
Roger K. Solo travelers Singapore, July 9, 2012
nice hotel but with incompetent general manager

nice rooms
7.7
it was a very pleasant stay and the staffs were very helpful, mu friend had some error in the booking and requested the General Manager for assistance but he was not so helpful.
Ghazi A. Solo travelers Saudi Arabia, July 9, 2012
Nice rooms/staff but bad area of the city

Free WIFI, Plazma TV with Good channels
6.3
Affordabke prices. I liked the spatious one bedroom suite. Breakfast is disappointing and a few selections. The area around the hotel is very dirty
Peter Q. Solo travelers Australia, July 9, 2012
I always stopover here and am never disappointed.

Location staff and shopping
6.7
Twice a year I stopover on the way to and from the province and I am never disappointed
Choong Y. Business travelers Singapore, July 8, 2012
Comfortable hotel in convenient location

Convenient location
6
An average hotel in a convenient location. Friendly staff whom will always greet us with their big warm staff are from the reception, porter and housekeeping department. The room is comfortable and clean. The cafe in the lobby is quite and comfortable and we are able to use it for our business meeting and discussion. However, the services from the cafe's staff is rather bad. Staffs are always very in-attentive and very slow in respond. Hotel is also a short distant away from the popular Robinson shopping mall and great night entertainment is just a walking distant towards Cowboy Grill which we like a lot.
Choong Y. Business travelers Singapore, July 8, 2012
Average hotel in a convenient location.

Convenient location
6
We like the location of this hotel as it makes travelling around easier for us. Although the room allocated to us was just average but the services from the reception, housekeeping and porter are always there to greet us with their big friendly smile. The cafe is rather clean and comfortable for us to do our meeting with our business associates however the staff are not attentive at all and rather slow in respond.

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Customer Reviews - City Garden Suites Hotel, Manila

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