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City Garden Suites Hotel

1158 A. Mabini Street, Ermita, Manila, Philippines 1000

Recent customer reviews

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Very good

7.4

based on
1472 reviews

1036 reviews in English

Value for Money
7.5
Location
7.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (1472)
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Robert J. Couples Germany, September 26, 2012
Great location but small rooms. Old ,overused beds

nothing
5.3
The hotel is nothing special, you can recommend it although, personally, I would choose a different one but if I would be in Manila again. The location is for Manila completely well one comes from the hotel fast everywhere in the city. Friendliness of the staff for Philippine standards to poor,specifically the reception was not friendly and helpful. Choice at breakfast was rather poor. Warm dishes (Philippine breakfast) were not heated up and were cold.
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Mark R. Couples United Kingdom, September 25, 2012
good location

breakfast
6
when u book on agoda ,i never seem able to get a double bed,am always allocated a room with two beds ,and the hotel seems to give the worse rooms as well
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Fiona L. Solo travelers Singapore, September 23, 2012
Good and cheap

staff, room, location
7.7
Very good, and clean. friendly staff . good location, close to lots of pubs and cafe, provide free drinks 24 hrs at lobby. Great rooms with great staffs. Rooms were clean , quiet. Hotel renovation is new, provide room service everyday. Really great experience
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Ronald L. Solo travelers Malaysia, September 19, 2012
Great Location , Poor Amenities

well located in Malate
5.3
if you are in Malate area, City Garden Suites is well located. Far off from the business area of Makati though. Amenities are poor though, hot water comes on and off intermittently while you are showering. Service is slow and sometimes card key does not work in the room slot when you enter and you have to call for the technician. But for its price, which is not to expensive, you would have to lower your expectations to enjoy your stay at City Garden.
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M T. Couples Malaysia, September 19, 2012
good value for money

straight forward and clean room
6
good room and clean. Customer service lacking though.
Nightlife Tip: great many bars around
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Ma J. Couples Philippines, September 16, 2012
good hotel but located in flooded area

near restaurants/bars/malls
7
we loved the hotel because its well maintained but then the area always seems so flooded even with little rain
Nightlife Tip: try walking around the block with your friends or husband/wife and youll see some really chep but nice restaurants with live bands
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Stephen G. Couples Australia, September 16, 2012
great hotel friendly staff

location great,very clean, great shower, priced right
8.3
stayed at city garden ermita many times great hotel resonably priced very friedly staff good house keeping, nice and clean rooms best shower plenty of hot water with good pressure there fitness room needs more free weights and a good bench press good security
Travel tip: close to robinson mall
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Chun P. Business travelers Taiwan, September 16, 2012
There is lot of resturant over this place

Nice hotel and new one but this area is with lot of chick outside the pull tourist
6
The sevrive is really not so good. Air con is not cold enough. This area is not safe. There is a 7-11 in front of hotel and it's good which we don't need to worry there is no food to eat at night.
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Mark R. Couples United Kingdom, September 15, 2012
good location

as above
7
dont like standard room as two single beds would rather be able to have one double bed ,this is a no-no to couples ,breakfast can go from wonderfull to terrible ,i stayed 4 nts and two were excellent ,one ok ,the other,bad ,thats the only word i can say other words come to mind but are not for printing !!! my advice is pay to go superior ,good shower ,in my standard room ,bath/shower but no slip mat ,not a problem if you are five foot but im six foot and did not feel safe having a shower ,but staff very friendly .
Travel tip: best thing is close by to the robinsons shopping mall ,and a lovely music venue called calle five,30 pesos standing charge but great bands and a bucket of san miguel beers not too expensive ,had many a great night here .
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Timothy S. Couples United States of America, September 14, 2012
night reception not guest friendly

Good In-room internet. Friendly Housekeeping staff. Good breakfast selection.
8
on my arrival they put me in the smallest/cheapest room they had. if i had not complained they would have left me there. this created a very bad initial impression of the hotel.
Hotel Feature Tip: Do NOT be afraid to ask for the room you paid for. Some hotels in this region will try to save even a peso at YOUR expense.
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