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Very good 7.4
Based on 1500 reviews

Recent customer comments

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Very good

based on 1500 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.7
  • Location 7.5
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 6.9

6 Russell O.
United States
August 10, 2012
Clean but loud
rooms very clean, buffet breakfast was good.
I the rooms at the front of the hotel are loud from street noise, my window would not close tight, and the hotel staff are loud when they are in the hallways cleaning.

8 Mark P.
August 09, 2012
Lovely stay as always
Service with a smile and spacious room
the stay was indeed excellent as always. room was huge enough and everything that i needed was there (fridge, water heater, cabinet, etc.). i just don't like the idea of a having a separate bed then combining it together to have a queen size bed. we would also appreciate it if the wash area was sprayed by lysol or any disinfectant spray. but then again overall, the stay was great.

7 Chee L.
August 06, 2012
Nice hotel with great smile
Our room was spacious, beautifully appointed as were the restroom facilities. The staff were polite, attentive, helpful and always so happy - it was infectious. Furthermore the level of service was first class. The hotel is ideally situated to enjoy all that Manila has to offer

6.7 Chee L.
August 06, 2012
Lovely hotel
clean and great
Staffs are very helpful and friendly. Our delux room is very comfortable and quite where we could have a good rest after all day long at the shopping centres. Beds were soft, not in a squishy way but in a comfortable I am so relaxed way! Breakfast buffet is very good with lots of choices.

8.3 maria C.
August 02, 2012
Clean hotel with very reasonable price
good location, cheap and very clean
good service, room is very big for reasonable price and the service is great staffs are very polite

9 Pieter V.
August 01, 2012
good location, spacious room
clean hotel
we were upgraded to a bigger room. friendly staff and bartender. nice buffet breakfast. no complaints

7.3 Maria H.
August 01, 2012
staff of the hotel nice and friendly
i like the set up its not bad......
I cannot give more details regarding my experience in the hotel. I stay only just to wait my schedule of flight so not thta much experience about their amenities. well! nice, clean and you feel also comfortable. the place itself is accessible for shopping and some tourist spots.

6.3 amadou D.
July 30, 2012
nice location
conveniently located near mall
stayed on a 1 bedroom suite, the suite is large and comfortable but no kitchen. the food in this hotel is terrible, but the breakfast is ok. this hotel is getting older and would deserve to be refreshed .

4 amadou D.
July 30, 2012
conveniently located, terribly noisy
near malls and nightlife
I booked for the second time a 1 bedroom suite, but this stay was by far the less relaxing of my time in the philippines. The room is on 3rd floor, the bedroom is on the street side, and the bed right on the window. This proximity with mabini street was a nightmare, it's so noisy that you trully feel like you're sleepind in the street. The proposed to give me an inferior room for the same price after i asked to change. a professional staff would try to upgrade you, especialy when you go there often, but not them! That was for sure my last stay in the hotel.

8.3 Gabriel C.
July 27, 2012
my experience with city gardens
excellent breakfast buffet
First of all, this was my very first time stay at your hotel,as far as im concern this will be my very last time to stay ther..during my initial check in, I was not informed by any receptionest as to the usage of your free wifi,how it will expire on a daily basis, second the room that was givin to AC didnt work properly, the safe was defected,the bathroom sink continous plung up,the remote to t.v didnt work,I address these problems to the front desk,and to my knowledge these will address these issue, I return the early morning hours, this time the AC didnt work completey.thanks to your graveshift housekeeping that assist me into moving to another room..