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Very good 7.4
Based on 1500 reviews

Recent customer comments

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Very good



based on 1500 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.7
  • Location 7.5
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.9

9 Edwin N.
Philippines
September 30, 2015
My City Garden Experience
Room Comfort, Staff performance, and Value for money
Good

6.3 po T.
Singapore
September 24, 2015
Clear n small hotel
Wifi, 7/11 store next to hire

9 Peter P.
Australia
September 18, 2015
Excellent Location
Staff, Cleanliness and location to St Lukes Extension.
Stay was excellent, staff friendly and helpful, good location, great buffet breakfast. Wifi a little weak in the rooms, but functional. Overall a great hotel for the price

6.7 ruby G.
Philippines
September 15, 2015
Good Location nice hotel too,
Frontdesk staff, location
We have been staying to this hotel many times, but i think they change most of their staff. We arrived at this hotel 8.30pm from london flight, and we just didn't bothered to eat dinner coz we are so tired so we woke up in the morning at 9:00 in the morning rushed up for breakfast but when we get to restaurant buffet at 9:40am i ask for a refill but they would not refill it, coz its only 9.40am there was no food at all left in the buffet so we had to pick small portions left of foods from this buffet and we ordered extra, btw after breakfast they charge us for the buffet breakfast, for having jet lag i didn't make us happy. and the night we eat dinner, the girl staff even repeat our order when they took it but it still comes up wrong and after half hour the chips has finally arrived even we had no more main course. this happened same as the next morning when we ordered breakfast in the room. aircon was a bit of making noise but i didnt mind it so i dont hear traffic, So the good thing is we love the location coz we do business in this area, and the guard boy and girl was so helpful with us finding us a taxi and carrying our luggage and looking after it, and the front desk was friendly . I been a friend of one of their F.O sorry to write this review but we are not happy with our stay this time.

8 Sujit C.
India
September 03, 2015
Value for Money with Good Staff
Staff, Value for Money and Location
Good.

7.7 Gary M.
Australia
August 29, 2015
pleasant stay
position room and breakfast
I stayed here 4 years ago and got a great deal at $36 australian dollars per night with buffet breakfast included...It was just as good this time but prices have become a little expensive which seems to be in most of the ermita malate area ....$60 per night without breakfast so much more value years ago. The room was good with good aircon beds and shower although expensive mini bar ...I paid 200 pesos for the buffet breakfast each morning which was great value and excellent staff service!! Overall it has lost its very good value on price in the last few years but is well worth a stay as is a very nice hotel in a good area Cowboy Grill 50 metres away is a great live band place not to be missed!! and close to robinsons mall

8 Xristos P.
Australia
July 19, 2015
Vary good hotel
Castermes servic exland
I stay 7 day I'm vay happy Good hotel

9 RAUL L.
Philippines
July 18, 2015
One of my favorite hotel
great staff, location near to mall and clean hotel
This hotel is one of my favorite whenever I'm in Manila. Very comfortable to stay and I feel secure in staying in this hotel. Highly recommended to my friends. Staff always greet you with smile especially at the reception. Professionalism exist among the staff. Keep up the good work. Looking forward to come back again. Bedroom suite is my favorite to stay......

9 David M.
Australia
July 05, 2015
City garden stay
Very helpful staff, great location, nice,clean rooms
Great stay, very enjoyable, 3rd time there & would go again

6 Hock M.
Singapore
July 03, 2015
Normal hotel
Location, friendly staff and clean room
Pleasant stay but wifi is limited so its not free at all.