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Very good 7.4
Based on 1500 reviews

Agoda Verified Reviews

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Very good



based on 1500 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.7
  • Location 7.5
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 6.9

3 Melvyn P.
Australia
July 27, 2012
Poor Excuse for a Hotel
Nothing Good about this Hotel
Poor service at the checking desk. Staff did not appear to be competent at this task. Disappointing room. Small in size, noisy Air Conditioner, refrigerator leaking water over the floor. No facilities in the room at all such as a jug, complimentary tea & coffee and only two small bottles of water at check-in only. Hot water in Shower was NOT "hot" either in the mornings or the evenings. The front street (Mabini St) was completely flooded up to the steps of the Hotel after a short downpour of rain. Bed was hard and uncomfortable. There was nothing that was good about this Hotel and I will never, ever stay at this Hotel again. I highly recommend to anyone reading this report to not book this Hotel because you will regret it!!!

8.7 Alexis L.
Malaysia
July 26, 2012
Convenient & Comfortable
Service Always Great
had a wonderful experience. staff were always accomidating nomatter what the time or request was. room was nice and comfortable

7.3 Gerry G.
United States
July 25, 2012
Great location, good as any in Mabini
Location perfect
Not overly fancy, breakfast pretty good but not overwhelming. Room decent size, basics were there but not too fancy. Staff accommodating, they stored my bag for a few days complimentary.

6 Ronald L.
Malaysia
July 25, 2012
Nice Location
Location
good location but budget no frills hotel. Sevice staff could be a bit better trained, very slow checkout process. Give yourself at least 30 mins allowance to check out.

6 Ronald L.
Malaysia
July 25, 2012
Location Location Location
Budget Price
food is a bit dicey. selection very limited and very pricey. i would suggest a short walk outside to near robinsons place mall for food. but be careful walking at night. this area has a lot of street kids, beggars and various assortment. take the taxi if very late. for the hotel room, nothing much to complain, neither to shout about. basic budget prices.

6 Ronald L.
Malaysia
July 25, 2012
Great Location Budget Price
Very Near to Robinsons Mall Malate
Nice sized room , budget price. They could have given more in amenities, no slippers for you. Everything is charged. Not so great experience with staff, card key didnt work and I had to ring a 3 times before they sent the staff up. Very long checkout process also.

5.7 Ronald L.
Malaysia
July 25, 2012
Good location poor service staff
a lot of pubs and eateries around this hotel
cowboy grill is right opposite as is lots of ktv bars and pubs and eateries. many money changers also but a bit unsafe to walk around this area late at night. take a taxi. as for the hotel , in hotel food prices and quality is dissapointing but luckily lots of choices nearby. dont expect anything much, little things might not work in your room, ie the card key, the cable channels, the hot water etc.

5.3 Ronald L.
Malaysia
July 25, 2012
Good location !
Budget Priced
Value for money is the thing if you go for this hotel. Dont expect any premier treatments etc then you are okay. small kinks , things may not work like your hot water. and very slow staff service whether at check in or check out. But for its price, maybe this is to be expected.

5.7 Ronald L.
Malaysia
July 25, 2012
Good Location
location near to eateries and Robinson Mall Malate
city garden is sister hotel to lotus garden down the road. why the owner would put up 2 hotels so near each other i would not know. city garden is slightly worse located but we are talking just a few extra steps. its great point is the low cost. its worst point is the staff service levels.

5 Ronald L.
Malaysia
July 25, 2012
budget priced hotel
Good location
Terrible sound, they have some construction and renovation on going and you can hear it so loud in your rooms. It will be okay if you are out during day time and back only after office hours , then the sound stops. But if you are in during day time, the sound can drive you. Not too sure when all the contruction and reno will stop but count on it to last till at least end Dec 2012.